Seasonal hiring for zoos, aquariums and museums

The ticket windows, the gift shop, the café and summer camp all need people by opening day. HireBus runs an ad for each job. Iris follows up with your applicants and interviews them by phone before your department leads do.

Brandon Vaughn
Brandon VaughnFounder & CEO, HireBus · second-generation home service owner

Opening day puts a date on your hiring plan. If the gates open the Saturday before spring break, new hires need to finish training the week before. Count back from that week to pick the day your ads go live. A gift-shop associate and a camp counselor can start the same week and still need different training.

Put the real day in the ad: the morning rush at the gate, outdoor work, weekend shifts and late event closes. Applicants can then tell you where they fit.

Interview questions for seasonal attraction jobs

Pick the questions with each department lead:

  • Season dates: training, the first shift and the last day of the season, plus any dates they already know they can’t work.
  • Weekends and events: the real holiday, evening and weekend shifts, and which ones they can take.
  • Guest care: a time they helped a frustrated visitor, and when they brought in a supervisor.
  • Department experience: ticketing, a register, food prep or leading a visitor activity.
  • Requirements: the credentials and training the job requires.

How HireBus runs seasonal hiring

Give HireBus the department roles, training dates, shift options and number of openings. Iris follows up with applicants and interviews them first. Each department lead reads the answers for their own openings and picks who to meet. Keep a bench with always-on hiring for the next season.

A retail associate straightens a shelf of plush animals in a museum gift shop

Jobs across the attraction

  • Admissions / ticketing: ticketing systems, cash handling, and helping visitors when the entry line is busy.
  • Guest services / membership desk: explaining memberships, refund questions, and when to bring in a manager.
  • Retail associate / retail lead: the register, stocking, closing, and helping other associates on busy days.
  • Food service associate / cook: the stations and equipment they have used, the credentials the job requires, and your food-service training.
  • Education & program staff: leading activities, explaining a topic to kids and adults, and following your rules for working with children.
Start summer hiring before spring break.
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Questions attraction leaders ask

Can we hire the whole summer crew at once?

Yes, within your plan's limits. The pricing page lists 1 active role on Starter, up to 3 on Growth and up to 10 on Max, and each plan sets how many scored candidates you get a month. Give each job its own duties and schedule.

Can the Iris interview include our mission and guest experience?

Yes. Add a question about why they want to work at your attraction, and one about helping a guest. Department leads can build their own follow-up questions from the answers.

Can we keep a candidate bench between seasons?

Talk with your account team about keeping the campaign running between seasons. It uses ad budget and scored-candidate credits. Tell applicants when an opening is for a future season, and check that they are still available when you are ready to hire.

Brandon Vaughn
About Brandon Vaughn

Founder & CEO of HireBus. Brandon took over his father's window cleaning business in 2012 and grew it past seventy employees in six seasons. He founded HireBus in Denver in 2021 with Rick Breden, PhD, an industrial and organizational psychologist. Read our story.

SSA Group · Monterey Bay Aquarium

Over 100 team members hired through HireBus.

  • Over 6,600 staff hours saved
  • More than $160,000 a year in labor savings
  • Spring break and summer staffed smoothly

Results SSA Group reported at its Monterey Bay Aquarium location.

I've been a huge cheerleader for this platform.Rachel SchandingSSA Group · Monterey Bay Aquarium

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Tell us who you need to hire. Compare plans, then work with HireBus to set up your first role.

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HireBus is worth more than what you're going to pay them for your next employee.Patrick Dial

Plan details, setup costs, and advertising spend · See pricing