Your next tech needs to learn how your team logs visits, reports equipment problems and answers customer questions. Say which work needs prior experience and what training you provide.
What to ask pool service applicants
You and your HireBus team set these pool service questions during setup, and Iris asks them in each interview:
- Route service or repair. Ask if they've run routine visits, fixed equipment, or both, and which work they did on their own.
- Water testing and records. Ask how they tested and balanced the water, and how they logged and reported the results.
- A busy route. Ask how they planned their stops, handled a locked gate and told the office about a stop they couldn't finish.
- Truck, area and pay. Say who drives the truck, how big the service area is and how pay is figured.
Pool service roles to hire for
- Route technician. Routine service, testing records, customer questions, and reporting equipment concerns.
- Repair / equipment technician. Has worked on pumps, filters, heaters or automation, and holds any license your repairs require.
- Crew lead / route supervisor. Assigns routes, reviews records, trains new techs and follows up on service issues.
- Office / CSR. Schedules visits, keeps customer records and gets a reported pool problem to the right tech.
Questions pool service owners ask
Can the Iris interview cover CPO or other credentials?
Yes. Add the credentials your opening requires, and Iris asks what the applicant holds. You check the certificate and decide what training the work needs.
What should we do when the season slows down?
Where pools close for the winter, you can pause active recruiting until spring openings. Or keep a bench, so the next season starts with names. See what a bench costs.
Can we recruit someone new to pool service?
Yes, if you can train and supervise them. Say so in the role, and decide with your lead when they're ready to run a route alone.
Founder & CEO of HireBus. Brandon took over his father's window cleaning business in 2012 and grew it past seventy employees in six seasons. He founded HireBus in Denver in 2021 with Rick Breden, PhD, an industrial and organizational psychologist. Read our story.
