Cultural attractions job descriptions
Every role a $20M business in this industry hires for: 25 Role Blueprints, from leadership to the front line. Open any role for its full template and a free Word file.
Leadership 4
Chief Executive Officer
A cultural attraction CEO leads a nonprofit or public zoo, aquarium, museum or garden for its board.
Chief Operating Officer
A cultural attraction COO runs the site day to day: guest services, education, events, facilities, security and HR.
Chief Financial Officer
A cultural attraction CFO manages the budget, cash, monthly close and yearly audit for a nonprofit or public zoo, museum or garden.
Director of Development
A cultural attraction director of development leads fundraising for a nonprofit zoo, aquarium, museum or garden.
Managers 6
Curator
A curator decides what a zoo, museum or garden keeps, how it is cared for and what visitors see.
Education Manager
An education manager runs the field trips, summer camps and public programs at a museum, zoo or garden.
Facilities Manager
A cultural attraction facilities manager keeps the buildings, grounds and live systems of a museum, zoo or garden working.
Guest Services Manager
A guest services manager runs the whole visit, from the ticket window to the exit, at a zoo, museum or botanical garden.
HR Manager
A cultural attraction HR manager staffs a museum, zoo or garden whose payroll grows each spring and shrinks each fall.
Marketing and Communications Manager
A marketing and communications manager sells visits to a zoo, aquarium, museum or garden and speaks for the site in the press.
Office and sales 7
Bookkeeper
A cultural attraction bookkeeper records the money a nonprofit museum, zoo or garden takes in from tickets, the shop, members, rentals, gifts and grants.
Admissions and Ticketing Associate
An admissions and ticketing associate sells and scans tickets at the front gate of a zoo, aquarium, museum or historic site.
Events and Rentals Coordinator
An events and rentals coordinator books and runs the weddings, company parties and after-hours rentals held in an attraction's galleries, gardens and grounds.
Gift Shop Associate
A gift shop associate runs the register at the store in a museum, zoo, aquarium or botanical garden and keeps it stocked between rushes.
Guest Services Associate
When visitors need help at a zoo, science center, history museum or garden, the guest services associate is who they look for.
Membership Coordinator
A membership coordinator signs up and renews the households that buy a year of visits to a zoo, garden, aquarium or museum.
Volunteer Coordinator
A volunteer coordinator recruits, screens, trains and schedules the docents and volunteers who help a nonprofit or public attraction run, from tour guides to garden crews.
Frontline team 8
Animal Keeper
A zoo or aquarium animal keeper feeds, cleans, checks and trains the animals in one area every day.
Educator
A zoo, museum or garden educator teaches school groups, campers and visitors with the animals, objects or plants on site.
Exhibits Technician
An exhibits technician builds and fixes the cases, mounts, hands-on stations and graphics that visitors see in galleries, habitats and gardens.
Facilities Maintenance Technician
A facilities maintenance technician at a zoo, museum or public garden fixes the HVAC, plumbing, wiring, doors and fences that let the site open each day.
Horticulturist
A public garden horticulturist grows and cares for the plants guests come to see at a botanical garden, zoo or historic site.
Registrar
A museum registrar keeps the records for every object: who owns it, where it came from, what shape it is in and where it is now.
Security Officer
A museum, zoo or garden security officer protects guests, staff and the collection: paintings, artifacts, rare plants or live animals.
Veterinarian
A zoo and aquarium veterinarian runs medical care for every animal in the collection.
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