Dental HR manager job description

A dental HR manager handles hiring paperwork, training, pay rules and staff problems for all the group's offices. They also track the licenses, permits and CPR cards clinical staff need to see patients, and keep the hepatitis B vaccine records OSHA requires.

Median pay, outpatient health care providers · BLS, May 2025

$130,320 a year$62.66 an hour

Annual pay: 10th percentile $79,980, middle half $100,850 to $168,810, 90th percentile $210,640. Source: BLS Occupational Employment and Wage Statistics, May 2025, outpatient health care providers.

Reports to
Chief Operating Officer
Department
Human Resources
Schedule
Weekdays, with office visits · Business hours at the central office and regular drives to the practices. An urgent staff issue can mean an early call.
Also called
Human resources manager · HR director · People operations manager · HR business partner

Dental HR manager job description template

This is our Role Blueprint, word for word. Replace the highlighted fields and adjust the example targets and pay to fit your company.

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Dental - HR Manager

Company Name:
[INSERT COMPANY NAME HERE]
Department:
Human Resources
Reports to:
Chief Operating Officer
Location:
[INSERT LOCATION HERE]

1. Position Summary

You'll run HR for our team of about [150 to 250] people across our dental practices and central office. You keep every clinical license and permit current, run onboarding and required training, advise practice managers on people issues, and keep policies in line with employment law. The Recruiter reports to you.

2. Essential Duties and Responsibilities

  • Keep a verified copy of every license, permit and certification on file, and recheck each one with the issuer at renewal.
  • Track renewal dates for dental and hygiene licenses, radiography and expanded functions permits, and CPR or BLS cards, and warn managers early.
  • Run onboarding: I-9, payroll setup with the Bookkeeper, handbook sign-off, and OSHA and HIPAA training.
  • Keep OSHA bloodborne pathogens training records, hepatitis B vaccine offers and declinations, and exposure incident follow-up.
  • Advise practice managers on coaching, discipline and terminations, and investigate complaints.
  • Manage leave, benefits enrollment, and wage and hour rules for hourly clinical and front office staff.
  • Keep the employee handbook and job descriptions current with your state's laws.

3. Key Tasks / Daily Activities

  • Answer practice managers' questions about attendance, schedules and team issues.
  • Check the credential tracker for licenses and certifications expiring soon.
  • Process new hires, job changes and separations.
  • Meet with the Recruiter on open roles and hiring priorities.
  • Follow up on exposure incidents and workplace injury reports.

4. Key Performance Indicators (KPIs)

  • Credentials renewed before they expire: [your target].
  • First-year turnover: [your target].
  • OSHA and HIPAA training completed on time: [your target].
  • Employee relations cases resolved: [your target].
  • Onboarding completed before the first shift: [your target].

5. Required Qualifications and Skills

  • Bachelor's degree in human resources, business or a related field, or equal experience.
  • [4+] years of HR experience, including [2+] years as the lead HR person for a multi-location business.
  • Working knowledge of federal and state employment law, wage and hour rules, and leave laws.
  • Has tracked licenses and certifications for a healthcare workforce.
  • Comfortable with [your HRIS and payroll system].

6. Preferred Experience

  • SHRM-CP, SHRM-SCP, PHR or SPHR certification.
  • HR experience in a dental, medical or other healthcare group.
  • Has supported HR through practice acquisitions.
  • Knows OSHA rules for dental offices.

7. Physical Requirements

  • Work at a computer and in meetings most of the day, with regular drives to practices.
  • With or without reasonable accommodation.

8. Work Environment and Schedule

  • Central office in [city], with regular practice visits.
  • Business hours [Monday through Friday].
  • Handles confidential employee and health information.

9. Compensation and Benefits

  • Pay: [range and hourly or salary basis].
  • Additional pay: [overtime, bonus or incentive terms, or none].
  • Benefits: [health, dental, vision, retirement, paid time off, and when they start].

10. Company Culture and Overview

  • [Two or three sentences on what your company does, the area you serve, and the support a new hr manager gets in the first 90 days.]

11. How to Apply

[Apply link or email]. Our process: [phone interview, in-person interview, and next steps]. Contact [hiring contact] if you need an accommodation during the application process.

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What makes HR different in a dental group

Any HR manager handles hiring, pay and policy. In a dental group, clinical licenses, infection control records and production pay bring rules that a retail or office HR team rarely meets.

  • License renewals come with homework

    Dentists and hygienists renew on their state board's cycle, and each renewal comes with continuing education. Maryland, for example, asks for 30 board-approved hours every two years. Since 2025, that includes one three-hour infection control course. CPR must stay current through a program such as the American Heart Association's BLS for Healthcare Providers. Track hours by person. Recheck each license on the board's site once it renews. Source: Code of Maryland Regulations 10.44.22.04: Continuing education requirements.

  • Vaccine records are medical records

    Under OSHA's bloodborne pathogens rule, a worker's hepatitis B vaccine dates and any exposure follow-up form a medical record. This covers anyone whose job exposes them to blood or saliva. HR keeps it confidential and shares it only with the worker's written consent or where the law requires. Keep it for as long as the worker is employed, plus 30 years. Training records are kept three years. If someone who said no to the vaccine changes their mind while still exposed, the group must offer it then. Source: OSHA: Bloodborne pathogens standard, 29 CFR 1910.1030.

  • Dentists and hygienists sit under different overtime rules

    Federal wage rules count licensed dentists who practice as exempt professionals. The salary rules don't apply to them, so an associate paid on production can still be exempt. Hygienists are different. The rule says hygienists with four years of accredited college study usually pass the duties part of the test. But they also need a qualifying salary. If they don't meet both parts, pay them hourly with overtime, as you would assistants and the front desk. Some states set stricter rules for both. Source: 29 CFR 541.304: Practice of law or medicine (Cornell LII).

  • Production bonuses raise the overtime rate

    Say hygienists or assistants earn a bonus when the office hits a production goal. That bonus raises the hourly rate used to figure their overtime. Federal rules list production bonuses as pay that must be counted. So in any week past 40 hours, the bonus goes into the overtime math. You can leave a bonus out only if it is truly discretionary. That means you decide near the end of the period, with no promise made earlier, both whether you'll pay it and its size. Source: 29 CFR 778.211: Discretionary bonuses (Cornell LII).

  • Pregnancy requests come up around nitrous and x-rays

    A pregnant assistant or hygienist may ask to stay out of rooms where nitrous oxide is used, or to hand off x-rays for a while. The Pregnant Workers Fairness Act applies once an employer has 15 or more employees. Then it must make reasonable accommodations for known limitations tied to pregnancy, childbirth or related conditions, unless that would cause undue hardship. EEOC lists a short break from an essential duty as one option. Talk it through with the employee, and keep any medical notes in the confidential file. Source: EEOC: What you should know about the Pregnant Workers Fairness Act.

How much dental HR managers make

The closest BLS group for dental HR managers is human resources managers. Human resources managers who work for outpatient health care providers earned a median of $130,320 a year ($62.66 an hour) in May 2025, according to the Bureau of Labor Statistics. That’s below the $149,280 median for human resources managers in all industries. About 6,420 of the 220,660 human resources managers in that survey work for outpatient health care providers.

Paid a salary. If there's a bonus, it can follow two things HR controls in a dental group: licenses renewed with no lapse, and fewer hygienists and assistants quitting in year one.

Outpatient health care providers
All industries
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group10th25thMedian75th90th
Outpatient health care providers$79,980$100,850$130,320$168,810$210,640
All industries$88,200$111,110$149,280$199,290$267,810

BLS counts too few human resources managers at dental offices for a steady figure, so these figures cover outpatient health care providers. Post a real range for your market in the ad.

Skills to hire for, and what you can teach

Hire for these

  • Has kept a credential file for clinical staff: licenses, permits and CPR cards
  • Can work out overtime when hourly pay and production bonuses mix
  • Investigates a complaint between a dentist and an assistant without taking sides
  • Guides practice managers through a firing, step by step
  • Guards vaccine and exposure records as closely as pay data

Teach these on the job

  • Your state dental board's duty and permit rules for each role
  • The group's exposure control plan and who runs it in each office
  • How associate agreements and production pay are set up here
  • Checking staff against the federal exclusion list each month
  • The renewal calendar for each state the group works in

The credential tracker matters most: one list with every license number, permit, CPR card and expiry date, with reminders before each one lapses. It may live inside the HR and payroll system or in a separate credentialing tool, so tell candidates which, and how many people and offices they'd support.

Dental HR manager interview questions

They have their own page: 6 questions that test this job, what strong and weak answers sound like, and a work exercise to run with your finalists.

See the interview questions

Dental HR manager KPIs

Treat the template's numbers as a first draft. One full renewal cycle will show how close each office runs to its deadlines, so reset them after that.

Credentials renewed before they expire
Licenses, permits and CPR cards due for renewal this month, against how many were renewed and checked with the issuer before the expiry date.
First-year turnover
Count everyone hired in the last twelve months who has since left. Hygienist and assistant exits can trace back to one office's schedule or manager, so read exit notes office by office.
OSHA and HIPAA training completed on time
New hires trained before their first patient contact, and current staff trained by their yearly due date, pulled from the training log for each office.
Employee relations cases resolved
Complaints and investigations closed this month, with days from report to close. Watch for repeat cases from the same office or manager.
Onboarding completed before the first shift
New hires with the I-9, payroll setup, handbook sign-off and required safety and privacy training done before they work their first shift.

Career path

  1. Recruiter or practice managerKnows the offices' hiring, licenses and people problems first-hand.
  2. HR ManagerOwns HR across all offices and the central office.
  3. Head of people at a larger DSOOwns HR, recruiting and credential policy for a much bigger group of offices, often across states.

Other roles in a dental group

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Dental HR manager FAQ

Can a dental group require associate dentists to sign a non-compete?

Only where state law allows it, since no federal ban is in force. The FTC's nationwide rule didn't survive its court challenge, and the agency dropped its appeals in September 2025. State rules range widely. Minnesota voids non-competes in agreements signed on or after July 1, 2023, but still allows one in the sale of a business, which matters when the group buys an office from a dentist who stays on to treat patients. Before an associate agreement goes out, have it read by a lawyer licensed in each of the group's states.

How much does a dental HR manager make?

Human resources managers who work for outpatient health care providers earned a median of $130,320 a year ($62.66 an hour) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $100,850 and $168,810 a year. Pay also depends on your local market, experience and bonus terms.

What does HR do after a needlestick in a dental office?

OSHA's rule says the worker gets a confidential medical evaluation and follow-up right away, at the group's cost. Set this up ahead of time. Pick the clinic each office calls, and post the steps by the sterilization area. HR then notes how the exposure happened and gets the provider's written opinion. The worker gets a copy within 15 days, and the group's copy goes in the confidential medical file. Care decisions stay with the provider.

Who handles discipline in a dental office, HR or the practice manager?

Both, in different parts. The practice manager coaches and documents day to day, because they see the schedule and the team. HR writes the policy, makes sure similar problems get similar answers in every office, and joins before a final warning or a firing. A complaint about how a dentist treats staff comes to HR too, with the regional manager in the loop. The Clinical Director handles concerns about a dentist's clinical work.

Does a dental HR manager need healthcare experience?

Yes, some. The template's required list includes tracking licenses and certifications for a healthcare team, and it prefers HR work in a dental or medical group. HR leads from urgent care chains, physical therapy clinics or home health agencies meet that bar. A dental background adds the details: which permits each role needs in your state, how the bloodborne pathogens file works, and how associate pay is set up.

Sources

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