Pool & spa maintenance job descriptions
Every role a $20M business in this industry hires for: 21 Role Blueprints, from leadership to the field. Open any role for its full template and a free Word file.
Leadership 4
Chief Executive Officer
A pool service chief executive officer sets the growth plan: which markets to enter, whose routes to buy, and how far to push into equipment repair.
Chief Operating Officer
A pool service chief operating officer builds the system behind every weekly route, repair job and seasonal opening or closing, and holds the field supervisors to it.
Chief Financial Officer
A pool service chief financial officer runs cash, budgets and forecasts.
General Manager
A pool service general manager runs a single branch: the weekly cleaning routes, the repair and equipment techs, the office and the customers they serve.
Managers 8
Field Supervisor
A pool service field supervisor runs a group of route techs, checking their work after the fact, fixing problem pools, and handling the customer calls that escalate.
HR Manager
A pool service HR manager recruits and onboards the route techs, repair techs and office staff a pool company needs, and has spring hires ready before the season.
Marketing Manager
A pool service marketing manager fills weekly routes with homeowners and sells the extras: spring openings, green pool cleanups and equipment upgrades.
Office Manager
A pool service office manager runs the office behind the routes: billing, collections, customer calls and repair quotes.
Operations Manager
A pool service operations manager runs the week for a branch: the cleaning routes, the repair techs, dispatch and the trucks.
Production Manager
A pool service production manager owns the quality of the work at every pool: water chemistry, equipment repairs, and seasonal openings and closings.
Sales Manager
A pool service sales manager oversees two kinds of selling: weekly service accounts and equipment jobs such as pumps, heaters and automation.
Warehouse Manager
A pool service warehouse manager oversees the building where chlorine, acid, salt and pool equipment come in.
Office and sales 6
Customer Service Representative
A pool service customer service representative answers homeowners' calls and emails about weekly service, green water, broken pumps and heaters, and the spring opening or fall closing.
Dispatcher
A pool service dispatcher keeps each weekly cleaning route on its day and fits repair calls, storm cleanups, openings and closings around it.
Bookkeeper
A pool service bookkeeper handles the money for a company that bills most customers monthly for weekly visits and invoices repairs on the side.
Inventory Specialist
A pool service inventory specialist tracks the chlorine, acid, salt and repair parts that route and repair trucks use every day.
Sales Representative
A pool service sales representative goes to owners' homes to quote weekly cleaning and equipment work such as new pumps, heaters, salt chlorinators and automation panels.
Rehash Specialist
A pool service rehash specialist calls pool owners who were quoted and never said yes: a new pump or heater, a green pool cleanup, or weekly service that never started.
In the field 3
Apprentice / Helper
A pool service helper rides along with a route or repair technician, skimming, brushing, vacuuming and emptying baskets while learning to test and balance water.
Lead Technician
A lead pool service technician takes the jobs a route tech can't finish: dead pumps, leaking filters, heaters that won't fire, and salt systems or automation that stop working.
Technician
A pool service technician runs a weekly route of backyard pools and spas, cleaning each one, testing and balancing the water, and checking the pump, filter and heater.
Get all 21 Role Blueprints for pool & spa maintenance
Every job description above in one download, as editable Word files. We email you the link so you have it when the next seat opens.
Start Hiring Now.
Tell us who you need to hire. Compare plans, then work with HireBus to set up your first role.
I'm just really, really pleased with the quality of candidates.Jacob Froneberger, Greenport Construction
Plan details, setup costs, and advertising spend · See pricing