Auto repair job descriptions

Auto Repair / Mechanic - Chief Executive Officer

Company Name: [INSERT COMPANY NAME HERE]

Department: Executive

Reports to: Owners or board of directors

Location: [INSERT LOCATION HERE]

1. Position Summary

You'll lead a group of auto repair shops and decide how it grows: which markets to enter, which shops to open, buy or close, and how to pay for them. You pick and lead the senior team and answer to the owners for results. The COO runs the shops day to day; you set direction and approve the capital.

2. Essential Duties and Responsibilities

• Set the group's multi-year plan: target markets, new and acquired shops, and how growth will be funded.
• Find, evaluate and close shop acquisitions and new locations with the CFO, including leases, equipment and staffing.
• Hire and lead the COO, CFO and HR Manager, and hold each to clear yearly goals.
• Report results, risks and capital needs to the owners or board [monthly or quarterly].

Auto Repair / Mechanic - Auto Mechanic / Technician

Company Name: [INSERT COMPANY NAME HERE]

Department: Operations

Reports to: [Shop Manager]

Location: [INSERT LOCATION HERE]

1. Position Summary

As an Auto Mechanic / Technician, you will perform diagnostics, maintenance, and repairs on a variety of vehicles to ensure optimal performance and customer satisfaction. Your expertise directly impacts the company's reputation for quality service and customer retention, driving repeat business and referrals.

2. Essential Duties and Responsibilities

• Perform thorough vehicle diagnostics to accurately identify issues using industry-standard tools such as OBD-II scanners.
• Conduct routine maintenance services, including oil changes, brake inspections, and tire rotations, to extend vehicle life and ensure safety.
• Execute complex repairs on engines, transmissions, and electrical systems to restore vehicle functionality.
• Maintain detailed records of services and repairs performed to ensure transparency and customer trust.

Auto Repair / Mechanic - Bookkeeper

Company Name: [INSERT COMPANY NAME HERE]

Department: Finance

Reports to: Chief Financial Officer

Location: [INSERT LOCATION HERE]

1. Position Summary

You'll keep the books accurate for every shop in our group. You reconcile each shop's daily sales to bank deposits, pay parts vendors and chase core and return credits, bill fleet accounts, and prepare payroll inputs, so the CFO can close each month by shop.

2. Essential Duties and Responsibilities

• Reconcile each shop's daily sales report from [your shop management software] to card, cash and financing deposits.
• Enter and pay parts vendor invoices, and reconcile monthly statements, including core charges and credits.
• Bill fleet and commercial accounts on terms and follow up on past-due balances.
• Prepare payroll inputs, including technicians' flagged and clocked hours, for review before each payroll.

Auto Repair / Mechanic - Service Manager

Company Name: [INSERT COMPANY NAME HERE]

Department: Operations

Reports to: General Manager

Location: [INSERT LOCATION HERE]

1. Position Summary

The Service Manager oversees daily operations of the auto repair shop, ensuring efficient scheduling, exceptional customer service, and high-quality vehicle repairs. This role is pivotal in maintaining shop productivity, managing team performance, and enhancing customer satisfaction, directly impacting the company's reputation and profitability.

2. Essential Duties and Responsibilities

• Manage and optimize the daily workflow of the shop to maximize efficiency and minimize downtime.
• Develop and implement strategies to improve customer satisfaction and retention.
• Coordinate with technicians to ensure timely and accurate vehicle repairs using industry-standard diagnostic tools.
• Oversee inventory management to ensure parts availability and cost control.