HVAC chief executive officer job description

An HVAC chief executive officer decides where a heating and cooling company is going and lines up the money, people and partners to get there. The CEO leads the senior managers, works with the bank and any investors, and is either the owner or answers to the owner.

Median pay, HVAC and plumbing contractors · BLS, May 2025

$174,130 a year$83.72 an hour

Annual pay: 10th percentile $70,780, middle half $93,740 to $271,790, 90th percentile $421,320. Source: BLS Occupational Employment and Wage Statistics, May 2025.

Reports to
Owner or board of directors
Department
Executive
Schedule
Weekdays, flexible hours · Longer weeks in the summer and winter peaks, plus some evenings and travel for board, lender and industry events
Also called
President · Owner and president · President and CEO

HVAC chief executive officer job description template

This is our Role Blueprint, word for word. Replace the highlighted fields and adjust the example targets and pay to fit your company.

Download as Word file

HVAC - Chief Executive Officer

Company Name:
[INSERT COMPANY NAME HERE]
Department:
Executive
Reports to:
[Owner or board of directors]
Location:
[INSERT LOCATION HERE]

1. Position Summary

An innovative and strategic leader responsible for shaping the vision, securing resources, and driving the overall direction of our HVAC company. This role is pivotal in establishing industry-leading practices, ensuring operational excellence, and fostering a culture of growth and customer satisfaction.

2. Essential Duties and Responsibilities

  • Develop and execute the company’s strategic vision and long-term business plan.
  • Secure essential resources including capital, talent, and technology to drive growth.
  • Oversee all operational aspects, ensuring alignment with industry best practices in HVAC services.
  • Build and maintain strong relationships with stakeholders, partners, and industry leaders.

3. Key Tasks / Daily Activities

  • Conduct daily strategy reviews and performance assessments with executive leadership.
  • Engage with key clients and industry partners to explore new business opportunities.
  • Review financial reports and operational metrics to drive data-informed decision-making.
  • Represent the company at industry events and public engagements to strengthen market presence.

4. Key Performance Indicators (KPIs)

  • Year-over-year revenue growth: 10% increase per annum.
  • Customer Satisfaction Rating: Achieve an average rating of >4.8 stars.
  • Employee Engagement: Maintain a 90% positive engagement score.
  • Operational Efficiency: Achieve a gross margin of at least 40%.

5. Required Qualifications and Skills

  • Bachelor's degree in Business Administration, Engineering, or a related field; an advanced degree is preferred.
  • Minimum of 10 years of executive leadership experience in a service-oriented industry.
  • Exceptional strategic planning, financial acumen, and resource management skills.
  • Proven ability to communicate clearly and motivate high-performing teams.

6. Preferred Experience

  • Experience in leading companies within the HVAC or broader home services industry.
  • Demonstrated success in scaling operations and driving profitability in competitive markets.
  • Proven track record in managing complex projects and cross-functional teams.
  • Familiarity with regulatory and compliance standards specific to the HVAC industry.

7. Physical Requirements

  • Ability to spend approximately 20% of time in field visits to operational sites.
  • Capacity to travel regularly, with occasional visits to multiple job sites and partner facilities.
  • Comfortable working in standard office environments as well as on-site when required.
  • Minimal physical demands beyond standard managerial office functions.

8. Work Environment and Schedule

  • Standard work hours from 8:00 AM to 6:00 PM with flexibility for industry events and meetings.
  • Regular travel across regions and occasional international trip requirements.
  • On-call duties during critical business situations or emergency operational challenges.
  • Collaborative office environment balanced with significant remote work flexibility.

9. Compensation and Benefits

  • Annual salary range of $200,000 - $350,000 USD, commensurate with experience.
  • Performance-related bonus structure based on achievement of strategic KPIs.
  • Comprehensive health, dental, and vision insurance packages.
  • 401(k) plan with company match and additional fringe benefits such as paid time off.

10. Company Culture and Overview

  • We pride ourselves on a dynamic and inclusive culture that champions innovation, continuous learning, and a commitment to excellence in every facet of our work. Our team is driven by passion and dedication to deliver unparalleled HVAC services. We foster an environment where new ideas are celebrated and every member is empowered to contribute to both personal success and the growth of the company.

11. How to Apply

If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please send your resume to [INSERT EMAIL HERE] or apply online at [INSERT WEBSITE LINK HERE].

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What makes an HVAC CEO different

Every CEO sets direction and finds the money to get there. In residential HVAC, licenses, technicians, equipment supply and buyers shape those choices.

  • The license may depend on one person

    Some states license an HVAC company through one qualified person. In California, every contractor license needs a qualifying individual, who may or may not be the owner. If that person leaves, the company has 90 days to replace them, or the license is suspended or that classification is removed. A CEO who isn't the qualifier should know who is and have a backup plan. Source: CSLB: Application for replacing the qualifying individual.

  • Choosing which work to grow

    Repairs, replacements, maintenance plans and new-home work for builders each bring different customers, crews and cash timing. Adding a service such as water heaters, generators or indoor air quality may need new licenses, training and stock. The CEO decides which work to grow, which to add and which to turn down, then makes sure the company can staff it.

  • Technicians set the limit on growth

    You can't sell more installs than your crews can put in. BLS projects about 40,600 openings a year for HVAC mechanics and installers from 2025 to 2035, many of them to replace workers who retire or change jobs. The CEO decides whether to grow technicians through apprenticeships and training or keep competing for experienced ones. Source: BLS Occupational Outlook Handbook: Heating, air conditioning, and refrigeration mechanics and installers.

  • Equipment supply is a big decision

    The brands you sell and the distributor who stocks them shape your prices, warranties and parts supply. The refrigerant switch showed why. EPA says some contractors and technicians had trouble getting R-454B in the field to charge new systems in 2025. EPA has also moved the install deadline for older R-410A equipment twice, pushing it back a year in 2023 and dropping it in 2026. The CEO plans brands and stock with that risk in mind. Source: Federal Register: EPA final rule on HFC technology transitions (May 26, 2026).

  • Buyers look at how the company runs without you

    Private equity firms and other buyers are active in residential HVAC. An August 2026 ACHR News report said buyers put a premium on recurring maintenance agreements, written procedures, and leadership teams that can run the business without the owner. Even if you never sell, those are the things a CEO should build. Source: ACHR News: A new generation of HVAC business owners emerges (August 2026).

How much HVAC chief executive officers make

The closest BLS group for HVAC chief executive officers is chief executives. Chief executives who work for plumbing, heating, and air-conditioning contractors earned a median of $174,130 a year ($83.72 an hour) in May 2025, according to the Bureau of Labor Statistics. That’s below the $213,990 median for chief executives in all industries. About 760 of the 204,350 chief executives in that survey work for HVAC and plumbing contractors.

Usually a salary plus a yearly bonus tied to profit and growth. A hired CEO may also get equity or a share of the proceeds if the company sells.

HVAC and plumbing contractors
All industries
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group10th25thMedian75th90th
HVAC and plumbing contractors$70,780$93,740$174,130$271,790$421,320
All industries$75,700$129,540$213,990$356,200$507,730

BLS reports HVAC and plumbing contractors together. Post a real range for your market in the ad.

The pay line in the template above is an example from our Role Blueprint. Set yours from these figures and what local companies pay.

Skills to hire for, and what you can teach

Hire for these

  • Reads a profit and loss, balance sheet and cash forecast without help
  • Has led managers, not only front-line staff
  • Can borrow or raise money and hold their own with lenders and investors
  • Sets a few clear goals and holds leaders to them
  • Makes hard calls on people, prices and spending

Teach these on the job

  • HVAC equipment basics and the refrigerant change
  • Which reports to pull from your field service software
  • Your maintenance plan rules and pricing
  • State and local licensing and permit rules
  • Your manufacturer and distributor relationships

The CEO works from reports more than from software: monthly financials, a cash forecast, and dashboards from field service software such as ServiceTitan, FieldEdge or Housecall Pro. Put your field service and accounting software in the ad so candidates can see what reporting they'll start with.

HVAC chief executive officer interview questions

They have their own page: 6 questions that test this job, what strong and weak answers sound like, and a work exercise to run with your finalists.

See the interview questions

HVAC chief executive officer KPIs

The targets in the template are examples. Set yours from your own history and plan, and review them with the owner or board each quarter.

Year-over-year revenue growth
Company revenue for the year to date against the same period last year. Read it by season, since a mild summer or winter can hide real progress or a real problem.
Customer Satisfaction Rating
Your average star rating on Google and other review sites, plus post-job survey scores, read each month. Check maintenance plan renewals next to it, since renewals show whether customers trust you enough to keep paying.
Employee Engagement
Scores from an anonymous staff survey you run on a set schedule, with the same questions each time. Read them next to how many technicians, installers and managers stay with you a full year.
Operational Efficiency
Gross margin from your monthly profit and loss: revenue minus the direct costs of jobs, such as field wages, equipment and parts, divided by revenue. Track it by department so a weak one can't hide.

Career path

  1. Operations or sales managerRuns one side of the business and learns its numbers.
  2. General managerOwns a location's profit and every department in it.
  3. Chief operating officerBuilds the systems the whole company runs on.
  4. Chief executive officerSets direction, finds capital and leads the leadership team.
  5. Board member or investorAdvises or invests in other companies after a sale or handoff.

Other roles in an HVAC business

All 21 are in the free HVAC Role Blueprint Super Bundle, as Word files you can edit.

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HVAC chief executive officer FAQ

What does the CEO of an HVAC company do?

The CEO decides what the company will become and makes the big calls that get it there. That includes which areas to serve, which equipment brands to sell, when to add trucks or a location, and whether to buy another company. The CEO hires and leads the senior team, such as a COO or general manager and a CFO or controller, and spends more time with lenders, partners and the owner than with customers.

How much does an HVAC chief executive officer make?

Chief executives who work for plumbing, heating, and air-conditioning contractors earned a median of $174,130 a year ($83.72 an hour) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $93,740 and $271,790 a year. Pay also depends on your local market, experience and bonus terms.

What is the difference between an HVAC CEO, COO and general manager?

The CEO decides where the company is going and how to pay for it. The COO builds and runs the systems that deliver the work across the whole company. A general manager runs one location day to day and owns its results. At a single-location company the COO and general manager jobs overlap, so owners often hire one or the other. Write the ad for the work you actually need done.

When should an HVAC owner hire a CEO?

Owners often hire one when they want to step back from daily decisions, plan to sell in a few years, or have growth plans that need more time than they have. If you mainly need someone to run the field and the office, a general manager or COO may fit better. Hire a CEO when you are ready to hand over real decisions, not just tasks.

Should an HVAC CEO come from the trade?

Not necessarily. Trade experience helps a CEO earn trust with technicians and judge install quality. Leaders from outside the trade may bring stronger finance and planning skills. Either way, the CEO needs someone close by who knows the equipment, the licenses and the field, whether that's the COO, a lead technician or the license qualifier.

What should an HVAC CEO job ad include?

Say who the CEO answers to, which decisions they will own, and how big the company is today: revenue range, trucks, locations and services. Explain any bonus or equity plan, and say whether the owner stays involved. Be honest about the hard parts, such as a planned sale or a leadership team that needs rebuilding.

Sources

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