A residential developer operations manager runs daily work across several building sites: which crews go to which lots, what materials arrive when, and whether each site is safe. They report progress to the general manager every day and clear problems before they stop work.
By the HireBus team · Updated · Pay data: BLS, May 2025
Median pay, residential builders and remodelers · BLS, May 2025
The Operations Manager will play a pivotal role in coordinating and streamlining daily operations across multiple residential building sites. This position ensures that crews are effectively scheduled, materials are organized, and tasks are executed to the highest standards. By maintaining operational excellence, the Operations Manager contributes to project success, enhances client satisfaction, and supports overall business growth.
2. Essential Duties and Responsibilities
Oversee daily operational activities across residential building sites to ensure projects remain on schedule.
Schedule and dispatch crews efficiently while monitoring workforce productivity.
Coordinate the procurement and organization of materials required for project execution.
Implement and enforce safety protocols and standard operating procedures.
Conduct regular site inspections and performance reviews to ensure compliance with company standards.
3. Key Tasks / Daily Activities
Review daily and weekly project schedules to assign tasks and priorities.
Communicate daily with crews, subcontractors, and on-site managers to ensure smooth operations.
Monitor inventory levels and coordinate material deliveries to avoid project delays.
Troubleshoot on-site issues and work collaboratively with teams to find timely solutions.
Generate daily reports on progress, resource utilization, and potential bottlenecks.
4. Key Performance Indicators (KPIs)
On-time project completion rate: ≥ 95%.
Crew efficiency rating: ≥ 90%.
Material shortage incidents: < 5% per project.
Safety compliance rate: 100% adherence.
5. Required Qualifications and Skills
Bachelor’s degree in Construction Management, Business Administration, or a related field.
Minimum of 5 years’ experience in operations management, preferably in residential construction.
Excellent organizational, multitasking, and communication skills.
Proficient in project management software and MS Office applications.
6. Preferred Experience
Prior experience within residential building or development companies.
Proven track record in scheduling and resource optimization in construction projects.
Background in managing diverse teams across multiple project sites.
Familiarity with industry best practices and local regulatory requirements.
7. Physical Requirements
Ability to occasionally lift and carry up to 25 lbs.
Frequent movement within active construction sites, including exposure to varying weather conditions.
Capability to perform visual inspections and navigate uneven terrain.
Extended periods on foot, with occasional climbing or crouching as needed.
8. Work Environment and Schedule
Regular Monday to Friday workdays with standard operating hours.
Occasional early mornings, evenings, and weekend site visits as project demands require.
On-location presence at multiple job sites for continuous oversight.
Minimal travel between sites within the designated region.
9. Compensation and Benefits
Salary range: $70,000 - $90,000 per year, commensurate with experience.
Performance-based bonuses available quarterly.
Comprehensive health, dental, and vision insurance packages.
401(k) plan with company match and additional fringe benefits.
10. Company Culture and Overview
At [INSERT COMPANY NAME HERE], we pride ourselves on fostering a collaborative and growth-oriented culture where innovation and quality are at the forefront. We are committed to supporting our team members in their professional development and celebrating collective successes. Our inclusive environment encourages continuous learning, teamwork, and a shared responsibility for customer satisfaction, empowering you to achieve your full potential.
11. How to Apply
If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please send your resume to [INSERT EMAIL HERE] or apply online at [INSERT WEBSITE LINK HERE].
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Every operations manager matches crews, materials and jobs. In a subdivision, dozens of lots share one street, one set of new utilities and one flow of deliveries.
Dig Safe notice before digging in New Hampshire
New Hampshire requires notice to Dig Safe at least 72 hours before digging within 100 feet of an underground line, not counting weekends and legal holidays, and no more than 30 days ahead. Most dig areas must be premarked in white first, and a ticket lapses 30 calendar days after Dig Safe confirms it. Where new lines go in every week, keep a ticket log by lot so fence, irrigation and utility crews never dig on an expired ticket. Source: New Hampshire RSA 374:51, notification by excavator.
Backing machines on busy streets
Loaders and rollers back up all day on streets where framers, buyers and delivery drivers walk. OSHA bars running earthmoving or compacting equipment in reverse when the operator can't see behind it, unless a reverse alarm that stands out from the site noise is working or another worker gives the all clear. Test alarms on site walks and route foot traffic away from working machines. Source: eCFR: 29 CFR 1926.602, material handling equipment.
Materials wait on open lots
Lumber, windows and appliances often sit on lots with no walls or locks. Time each delivery to the day a crew can use it, keep high-value items in a locked container, and log what was dropped at which lot so a missing load shows up fast.
One street, many crews
Site contractors pour curbs, pave and finish sidewalks while house crews and delivery trucks use the same street. Line up the two calendars so a concrete truck doesn't park on a fresh curb, and so heavy loads wait until the street can take them.
Report by lot number
Give each lot one line in the daily report: its stage, the crew on it, the next inspection and anything blocking it. The general manager can then see a whole subdivision at once and spot a stalled lot that is holding up the next start.
How much residential developer operations managers make
The closest BLS group for residential developer operations managers is general and operations managers. General and operations managers who work for residential builders and remodelers earned a median of $105,010 a year ($50.48 an hour) in May 2025, according to the Bureau of Labor Statistics. That’s about the same as the $105,770 median for general and operations managers in all industries. About 40,030 of the 3,503,020 general and operations managers in that survey work for residential builders and remodelers.
Usually a salary plus quarterly bonuses. The BLS median shown blends operations managers and general managers, and this template's range falls under it.
Residential builders and remodelers
$105,010$105,010 median Middle half $72,790–$156,380 10th–90th $52,000–$210,110
All industries
$105,770$105,770 median Middle half $72,320–$167,280 10th–90th $50,090–$253,390
$0k$50k$100k$150k$200k$250k$300k
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group
10th
25th
Median
75th
90th
Residential builders and remodelers
$52,000
$72,790
$105,010
$156,380
$210,110
All industries
$50,090
$72,320
$105,770
$167,280
$253,390
BLS reports home builders and remodelers together. Post a real range for your market in the ad.
The pay line in the template above is an example from our Role Blueprint. Set yours from these figures and what local companies pay.
Skills to hire for, and what you can teach
Hire for these
Has scheduled crews and deliveries across many lots or sites at once
Reads site plans and lot layouts to plan access and staging
Runs a site safety walk and follows up on what it finds
Keeps subcontractors on schedule without souring the relationship
Writes clear, short daily reports from the field
Teach these on the job
Your scheduling and purchasing software
Your lot numbering and phase plans
Your suppliers' lead times and delivery rules
Your safety program's forms and checklists
The job runs on a scheduling app such as Buildertrend or BuildPro, purchase orders from the accounting system, a phone and a truck. Ask candidates which systems they have used to schedule crews and track deliveries.
Two of the 6 questions we'd ask, and what a strong answer sounds like. Ask every candidate the same questions, and rate each answer on your own before you compare notes.
Situational · Preventing material shortages
Material shortages have stalled homes at two sites three times this month. Walk me through how you stop it.
A strong answer: Traces each shortage, fixes order timing or reorder points, sets a materials check a week before each phase, and works with suppliers on reliability.
Behavioral · Improving productivity
Tell me about a time you improved crew productivity at several sites at once.
A strong answer: Names the change (crew routing, material staging, task sequencing), how it rolled out, and the measured result.
Think of the template's figures as placeholders. Pull yours from the records of your recent subdivisions and check them quarterly with the general manager.
On-time project completion rate
Compare each lot's actual completion date with the date on its schedule at start. Report the late ones by cause, such as weather, materials, crews or inspections.
Crew efficiency rating
Compare the days each crew was scheduled on a lot with the days it worked productively there. Record lost time and why: no materials, lot not ready, or waiting on another trade.
Material shortage incidents
Log every time work stopped or a crew left because something was missing or wrong on delivery. Count them per lot and note the supplier and item.
Safety compliance rate
Use a standard checklist on site walks and record each item found out of line, the fix and the date it was fixed. Include subcontractor crews.
Split it by task. The project manager usually sets the material budget and buys big packages for a phase, such as framing lumber or windows. The operations manager calls off deliveries lot by lot and handles shortages and returns. Write the split down so suppliers know who can change an order.
How much does a residential developer operations manager make?
General and operations managers who work for residential builders and remodelers earned a median of $105,010 a year ($50.48 an hour) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $72,790 and $156,380 a year. Pay also depends on your local market, experience and bonus terms.
Should crews start a new lot before the street is paved?
Often yes, since waiting for final paving wastes weeks. Many developers build homes on a base-course street and lay the top coat near the end. Plan for mud, keep the base graded, and make sure fire and emergency access meets what the town requires during construction.
What should a new operations manager do in the first week at a subdivision?
Walk every lot with the field supervisor and mark which are ready for crews. Find where trucks can park, turn and unload. Meet the site contractor's foreman, learn when the town's inspector comes out, and get the names of each supplier's dispatcher.
What tasks match this template's terrain, climbing and 25-pound lines?
The template keeps them verbatim. In a subdivision they mean crossing muddy streets and uneven lots, climbing ladders or stairs in homes still being built, crouching to look at footings or utility stubs, and carrying a toolbag or a case of fittings. Have each candidate walk you through how they'd do this, and agree on accommodations when a candidate asks.
