A restoration production manager runs the work on every open loss, from drying and mold cleanup to the last coat of paint on the rebuild. They brief crews each morning, check jobs for safety and code, keep subs on schedule, and catch weak work before it turns into a callback.
By the HireBus team · Updated · Pay data: BLS, May 2025
Responsible for overseeing remediation and restoration projects in the home services industry, ensuring safety, code compliance, and proper cleanup while driving operational excellence.
2. Essential Duties and Responsibilities
Supervise remediation projects, ensuring all work meets safety standards and regulatory code compliance.
Coordinate with on-site teams and subcontractors to ensure timely and efficient project completion.
Monitor and enforce quality assurance protocols during cleanup and restoration activities.
Implement project plans that prioritize both customer satisfaction and operational efficiency.
3. Key Tasks / Daily Activities
Conduct daily briefings with field teams to review project objectives and safety protocols.
Perform on-site inspections to verify compliance with local building codes and safety standards.
Review project progress and adjust schedules to mitigate delays.
Communicate with customers to provide updates and address concerns in a timely manner.
4. Key Performance Indicators (KPIs)
Revenue per hour: $150.
Callback %: Less than 5%.
Customer Satisfaction Rating: Greater than 4.8 stars.
On-time Project Completion Rate: 95% or higher.
5. Required Qualifications and Skills
Bachelor’s degree in Construction Management, Engineering, or a related field, or equivalent experience.
Minimum of 5 years of project management experience in restoration or construction.
Strong leadership, communication, and problem-solving skills.
Proficient in safety and code compliance standards, including OSHA regulations.
6. Preferred Experience
Experience managing restoration or remediation projects within the home services industry.
Background in budget oversight and resource allocation for project management.
Proven track record of working with diverse teams and subcontractors in high-pressure environments.
Familiarity with local and state regulatory standards and codes.
7. Physical Requirements
Ability to lift and carry up to 30 pounds on a regular basis.
Frequent exposure to on-site conditions including uneven terrain and changing weather conditions.
Prolonged periods of standing, walking, and manual handling during site inspections.
Capability to work in both indoor office settings and outdoor job sites.
8. Work Environment and Schedule
Typical work hours: Monday to Friday, 8:00 AM – 5:00 PM.
Regular travel between the office and multiple job sites.
Occasional on-call duties during emergency remediation events.
Blend of office and field-based work environment.
9. Compensation and Benefits
Salary range: $70,000 - $90,000 per year, based on experience and qualifications.
Eligibility for performance-based bonus incentives tied to safety and project KPIs.
Comprehensive Health, Dental, and Vision insurance plans.
401k plan with company matching contributions.
10. Company Culture and Overview
At [INSERT COMPANY NAME HERE], we pride ourselves on fostering a culture of integrity, innovation, and collaboration. We are committed to supporting professional growth and empowering our team members to achieve career excellence while delivering exceptional service to our customers.
11. How to Apply
If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please send your resume to [INSERT EMAIL HERE] or apply online at [INSERT WEBSITE LINK HERE].
Need help filling this role? HireBus posts the ad, Iris interviews every applicant by phone before you do, and you decide who to hire. Start hiring now
Here, many jobs start as emergencies, the damage hides behind walls, and an insurance carrier reviews every line before you get paid.
Fire jobs have their own standard
IICRC published S700, its fire and smoke damage standard, in 2025. It covers judging how far fire residues and odors reach into a building and its contents, then the cleaning and odor work. It doesn't fully cover wildfires, chemical fires or industrial fires. The production manager trains crews to check residues before cleaning starts, and decides when a fire job is more than your team should take on. Source: IICRC: ANSI/IICRC S700 standard for professional fire and smoke damage restoration.
Mold jobs end with a check
IICRC's mold standard, S520, had its fourth edition in 2024. Its sections run from structural, HVAC and contents remediation to post-remediation verification, the check that the work did its job. The production manager plans for that check from the first day, so containment stays up and nobody closes a wall before the job passes. Source: IICRC: ANSI/IICRC S520 standard for professional mold remediation.
Roof tarps are construction work
Crews tarp roofs after fires and storms, and OSHA's hurricane guide puts that work under its construction fall protection rule. Where a roof edge is 6 feet or more above a lower level, crews need fall protection: guardrails, nets or personal fall arrest systems. Low-slope roofs allow a few other setups. On homes, a written fall protection plan is allowed only when the employer can show those systems won't work. The production manager sends harnesses and anchors out on the truck and checks that crews use them. Source: OSHA Hurricane eMatrix: Roof inspection, tarping and repair.
The rebuild brings permits and inspections
Once a home is dry and clean, the rebuild is a construction job with a claim attached. Depending on the work and your local building department, it may need permits and inspections before walls close. The production manager sets the order of in-house carpenters and subcontracted trades so each inspection lands before the next trade needs the wall open or closed.
Business losses often run after hours
When a shop, office or restaurant floods, the owner wants to stay open. The production manager splits the job into phases: drying and tear-out in one area while the rest keeps serving customers, dust walls between them, and loud work at night or on weekends. Crews and subs get that schedule a week ahead.
How much restoration production managers make
The closest BLS group for restoration production managers is construction managers. Construction managers who work for remediation companies earned a median of $105,980 a year ($50.95 an hour) in May 2025, according to the Bureau of Labor Statistics. That’s below the $114,990 median for construction managers in all industries. About 1,530 of the 380,360 construction managers in that survey work for remediation companies.
Usually salaried, plus a bonus for hitting the safety and project KPIs the template lists. Some companies tie part of the bonus to gross profit on closed jobs.
Remediation companies
$105,980$105,980 median Middle half $82,860–$136,190 10th–90th $67,050–$166,710
All industries
$114,990$114,990 median Middle half $88,550–$151,640 10th–90th $69,690–$189,440
$50k$75k$100k$125k$150k$175k$200k$225k
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group
10th
25th
Median
75th
90th
Remediation companies
$67,050
$82,860
$105,980
$136,190
$166,710
All industries
$69,690
$88,550
$114,990
$151,640
$189,440
BLS doesn’t publish pay for restoration contractors on their own. These figures cover remediation and other waste management services, which include them. Post a real range for your market in the ad.
The pay line in the template above is an example from our Role Blueprint. Set yours from these figures and what local companies pay.
Skills to hire for, and what you can teach
Hire for these
Has run insurance restoration or repair jobs from tear-out to final walk-through
Can tell from a moisture map and drying log whether a job is really dry
Knows OSHA rules for fall protection, respirators and ladders on site
Gets punch lists finished by crews and subs without souring the relationship
Tells owners in plain words when the schedule slips, and why
Teach these on the job
How your project managers write and send supplements
The Xactimate line items your project managers use most
Your subcontractor list, rates and scheduling habits
How your contents team packs, cleans and returns belongings
IICRC fire and smoke or mold courses, for a hire who came up on water jobs
On site: a moisture meter, plus a phone camera for proof. At the desk, the production board in your job software, the rebuild schedule, and each job's Xactimate estimate, which shows what the carrier approved and what crews still owe.
Restoration production manager interview questions
They have their own page: 6 questions that test this job, what strong and weak answers sound like, and a work exercise to run with your finalists.
Revenue per hour and callbacks only tell you something when you split them by job type, because water, fire, mold and rebuild work run very differently.
Revenue per hour
Billed revenue on closed jobs divided by field labor hours on those jobs. Split it by mitigation, contents and rebuild, and compare each crew only with crews on the same job type.
Callback %
Count return trips after a job was signed off, such as mold, odor, cupped floors or punch-list misses. Track the cause and the crew so the fix goes to the right place.
Customer Satisfaction Rating
Survey at the final walk-through, then read each low score next to that job's timeline. Watch for long gaps between drying and the start of the rebuild.
On-time Project Completion Rate
Set a target finish when the rebuild scope is approved, then count jobs that close by it. Log each miss with its cause: materials, subs, inspections or a slow supplement.
Career path
Lead technicianSets up drying, reads the meters, and runs a crew on site.
Project managerWrites scopes, works with adjusters, and runs rebuilds.
Production ManagerOwns quality, safety and schedule on every open job.
General managerTakes on sales, finance and every department under the owner.
Where does a production manager fit next to the project managers?
Each project manager carries a list of claims. They write the scope, talk with the adjuster and the homeowner, and see each job through to the final invoice. The production manager is over the work on all of them. That means the crews, the subs, quality, safety, and one schedule that fits every job together. Project managers usually report to the production manager.
How much does a restoration production manager make?
Construction managers who work for remediation companies earned a median of $105,980 a year ($50.95 an hour) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $82,860 and $136,190 a year. Pay also depends on your local market, experience and bonus terms.
What experience should a restoration production manager have?
The best candidates have run both mitigation and rebuild. Ask how they decide a water job is dry, what they do when a sub misses a date, and what they look for on a site walk. The template asks for five years of project management in restoration or construction. Time as a superintendent on insurance repair work belongs in that count.
Should a restoration production manager have an OSHA 10 or 30 card?
OSHA's Outreach courses, the 10-hour and the 30-hour, are voluntary. OSHA doesn't treat any of them as a certification, and they don't satisfy the training its standards require. Some states, cities and employers do require them as a condition of work. The 30-hour course is still a good fit for this role, since it covers the hazards a production manager checks every day.
Should a restoration production manager write estimates?
Not usually, once you have project managers. Estimates and supplements belong to them or to estimators. The production manager keeps the crews' work in line with what was approved. When one person does both during a busy month, quality checks are usually what gets skipped.
What should a production manager check on a site walk?
Containment still sealed. Drying gear running where the plan says. Today's moisture readings logged. Respirators on in mold and sewage areas. Ladders set right and roof work protected. The owner's belongings covered or moved. On a rebuild, compare the work with the approved scope and check the next inspection date.
