Facility management project manager job description

A facility management project manager runs the upgrades clients buy on top of their service contracts, such as lighting retrofits, restroom refreshes, roof and parking lot work, and equipment replacements. They scope and price each job, hire and schedule the trades, keep the building open around the work, and hand the result to the company's maintenance team.

Median pay, facilities support services · BLS, May 2025

$127,620 a year$61.36 an hour

Annual pay: 10th percentile $83,830, middle half $108,380 to $175,120, 90th percentile $215,620. Source: BLS Occupational Employment and Wage Statistics, May 2025.

Reports to
Operations Manager
Department
Operations
Schedule
Weekdays 8 to 5, office and sites · Longer days at critical points in a project, plus local and occasional regional trips to client buildings
Also called
Facility project manager · Capital projects manager · Facility improvement project manager · Construction project manager

Facility management project manager job description template

This is our Role Blueprint, word for word. Replace the highlighted fields and adjust the example targets and pay to fit your company.

Download as Word file

Facility Management - Project Manager

Company Name:
[INSERT COMPANY NAME HERE]
Department:
Operations
Reports to:
[Operations Manager]
Location:
[INSERT LOCATION HERE]

1. Position Summary

The Project Manager is responsible for overseeing and coordinating major facility upgrades to ensure projects are completed on time, within budget, and in full compliance with industry standards. This role plays a critical part in driving operational efficiency, maintaining high-quality standards, and supporting the growth and sustainability of our facility services.

2. Essential Duties and Responsibilities

  • Lead the planning, execution, and successful completion of facility upgrade projects.
  • Monitor project timelines and manage budgets to ensure projects stay within financial parameters.
  • Ensure full compliance with local and federal regulations as well as internal policies.
  • Collaborate with cross-functional teams and external vendors to coordinate project activities.

3. Key Tasks / Daily Activities

  • Conduct daily project reviews and update progress on key milestones.
  • Coordinate meetings with internal stakeholders and third-party contractors.
  • Track budget expenditures and report deviations or potential risks promptly.
  • Review compliance documents and ensure all safety and quality standards are met.

4. Key Performance Indicators (KPIs)

  • Project Timeline Adherence: >95% of milestones met on schedule.
  • Budget Variance: Maintain variance below 5%.
  • Compliance Rate: 100% compliance with regulatory standards and internal policies.
  • Customer Satisfaction Rating: Achieve a rating of >4.8 stars on project delivery feedback.

5. Required Qualifications and Skills

  • Bachelor’s degree in Construction Management, Engineering, Business Administration, or a related field.
  • At least 3-5 years of project management experience within facility management or a related industry.
  • Proficient in project management software and Microsoft Office Suite.
  • Excellent communication, organizational, and problem-solving skills.

6. Preferred Experience

  • Prior experience managing large-scale facility upgrades in the home services or commercial sectors.
  • Familiarity with building codes, safety regulations, and environmental compliance.
  • Proven track record of successful project delivery in a fast-paced environment.
  • Experience in vendor negotiation and contract management.

7. Physical Requirements

  • Ability to conduct on-site inspections and occasional physical walkthroughs.
  • Capable of traversing construction sites and uneven surfaces safely.
  • May require occasional lifting of light materials or equipment (up to 20 lbs).
  • Comfort working in varied environmental conditions based on project requirements.

8. Work Environment and Schedule

  • Typical work hours are Monday through Friday, 8:00 AM to 5:00 PM.
  • Occasional extended hours may be required during critical phases of a project.
  • Travel to facility sites is expected, with local and occasional regional travel involved.
  • Flexibility to address and resolve unexpected project challenges promptly.

9. Compensation and Benefits

  • Competitive salary range between $75,000 and $95,000 USD per year, based on experience.
  • Performance-based bonuses and incentives available.
  • Comprehensive health, dental, and vision benefits.
  • 401(k) retirement plan with company match and additional fringe benefits.

10. Company Culture and Overview

  • We foster a culture of innovation, teamwork, and continuous improvement where every team member is empowered to contribute to our shared success. Our commitment to professional growth, quality service, and sustainable practices drives a dynamic and inclusive work environment that supports both personal and company-wide achievements.

11. How to Apply

If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please send your resume to [INSERT EMAIL HERE] or apply online at [INSERT WEBSITE LINK HERE].

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What changes when the project is in a building you already serve

The company already cleans and maintains the building, so the project manager starts out knowing the property manager, the tenants and the equipment. That helps win the work. It also means any mess the project makes lands on the service contract.

  • Tenants stay while the work goes on

    Most upgrades take place while the building stays open. The PM plans phases with the property manager: one floor's restrooms at a time, noisy coring after hours, parking lot sections closed in turn so customers can still park. Fumes need a plan too. Before roofers or floor crews use strong-smelling products, have your own technician close the outside air dampers on units near the work, or schedule it when the building is empty. Tenant notices go out through the property manager.

  • Look for asbestos before anything comes apart

    EPA's asbestos rule covers remodels in commercial buildings and in apartment buildings with more than four units. First, the area must be thoroughly inspected, including materials that don't crumble, such as floor tile. If the job will disturb enough of the regulated kind, such as 160 square feet on walls, floors or ceilings, written notice goes to the regulator at least ten working days ahead. The duty falls on anyone who runs or supervises the work. That can be your company. Get the survey before you price the job. Source: EPA: Asbestos National Emission Standards for Hazardous Air Pollutants (NESHAP).

  • In Oklahoma, an unpaid sub can lien your client's building

    When you hire trades for a client's project, paying them protects the client's property. In Oklahoma, for example, a sub or supplier can lien it within 90 days of its last work or delivery. On commercial jobs and apartment buildings of more than four units, one owed ten thousand dollars or more must first send the owner and you a pre-lien notice within 75 days. Money you get on a building or remodeling contract there is held in trust for those claims. Get a lien waiver with each payment. Source: Oklahoma Statutes: Lien by or through subcontractor (42 O.S. § 143).

  • The project changes the maintenance plan

    When the project ends, your own team inherits it. Load each new unit, fixture and pump into the CMMS with its model, serial number and warranty start date, and retire what came out. Rewrite the preventive tasks: LED fixtures drop the relamping rounds, and a new rooftop unit may take a different filter. Hand the property manager the manuals and leftover materials, and tell the general manager if the service price should change at renewal.

How much facility management project managers make

The closest BLS group for facility management project managers is construction managers. Construction managers who work for facilities support companies earned a median of $127,620 a year ($61.36 an hour) in May 2025, according to the Bureau of Labor Statistics. That’s above the $114,990 median for construction managers in all industries. About 240 of the 380,360 construction managers in that survey work for facilities support services.

A salary is the base here, and results can earn bonuses on top. In BLS data, the small group of construction managers at facilities support companies earns more: this whole span fits below their lower quarter, with its floor under their lowest-paid tenth. A project manager coming from commercial construction may want more than this range.

Facilities support services
All industries
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group10th25thMedian75th90th
Facilities support services$83,830$108,380$127,620$175,120$215,620
All industries$69,690$88,550$114,990$151,640$189,440

The pay line in the template above is an example from our Role Blueprint. Set yours from these figures and what local companies pay.

Skills to hire for, and what you can teach

Hire for these

  • Has run renovations or equipment replacements in buildings that stayed open during the work
  • Writes a scope clear enough that competing subcontractor bids price the same job
  • Plans phases and tenant notices with a property manager, then keeps to them
  • Pays subs only against lien waivers, current insurance and passed inspections
  • Updates committed and spent cost on each job weekly and flags an overrun before the client hears of it

Teach these on the job

  • Your proposal format and how each client approves capital work
  • Each client's contractor rules, work hours and notice periods
  • Asbestos survey and notice steps in the states you serve
  • Lien and pre-lien rules where your projects are
  • How to load new equipment and tasks into your CMMS

Expect a scheduling tool or shared tracker for phases and milestones, job costing in the accounting system, and a folder per project for bids, change orders, surveys and lien waivers. The CMMS comes in at the end, when the new equipment and its upkeep tasks get handed to maintenance.

Facility management project manager interview questions

Two of the 6 questions we'd ask, and what a strong answer sounds like. Ask every candidate the same questions, and rate each answer on your own before you compare notes.

  1. Situational · Hidden conditions

    Halfway through a restroom renovation, the contractor finds a rotted subfloor. What do you do?

    A strong answer: Stops that work, gets a price, gets the client's written change order approval before going on, updates the schedule and communicates.

  2. Behavioral · Working around occupants

    Tell me about a renovation or upgrade you ran in an occupied building. How did you keep occupants safe and informed?

    A strong answer: Describes phasing, after-hours work, barriers and signs, dust and noise control, advance notices to tenants and a contact for complaints.

All 6 questions and the work exercise

Facility management project manager KPIs

Score every project when it closes, and keep small jobs apart from large ones, since a quick restroom refresh and a long roof replacement slip for different reasons.

Project Timeline Adherence
Milestones reached by their scheduled date, out of all milestones due, from each project schedule. Tag every miss by cause: client approval, materials, a subcontractor or building access.
Budget Variance
Final cost of labor, subcontracts and materials against the budget the client approved, with client-requested changes on their own line. Include your own technicians' hours booked to the project.
Compliance Rate
Permits closed, inspections passed the first time, and surveys and notices on file before work began, out of all the project needed, checked from the project folder at closeout.
Customer Satisfaction Rating
Ask the property manager, and the owner's representative who approved the spending, once the project closes. Tenant complaints during the work get their own tally.

Career path

  1. Field supervisorRuns small upgrades inside a service contract and learns how tenants react to disruption.
  2. Assistant project managerGathers sub bids, tracks orders and keeps each job's waivers and permits filed.
  3. Project managerScopes, prices and runs client upgrade projects through the handoff to maintenance.
  4. General managerOwns client accounts and decides which upgrade work the company sells.

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Facility management project manager FAQ

Where do facility upgrade projects come from?

Mostly from your own work orders. A rooftop unit called in again and again, a parking lot patched every spring, a restroom that keeps clogging: the CMMS history makes the case. The project manager turns that history into a proposal. It shows photos, what repairs have cost so far, the cost to repair or replace, and a schedule the owner can approve. The general manager decides when to put it in front of the client.

How much does a facility management project manager make?

Construction managers who work for facilities support companies earned a median of $127,620 a year ($61.36 an hour) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $108,380 and $175,120 a year. Pay also depends on your local market, experience and bonus terms.

Can our own technicians work on a project?

Yes, for tasks within their skills and any license the work needs. Book their hours to the project, not the service contract, and backfill their route. Otherwise the monthly contract quietly pays for the upgrade, and response times slip at the buildings they left. Bigger trade work, such as new circuits or a rooftop unit swap, usually goes to licensed subcontractors.

Should a facility project manager come from construction or from facilities?

Either can work. A construction PM knows schedules, bids and subcontracts but may never have worked around tenants still at their desks. A building engineer knows busy buildings but may never have held back retainage or answered a pre-lien notice. Ask each finalist about a project done in an open building: how they phased it, what they told tenants, and what went wrong.

How much of a facility project manager's week is spent on site?

Expect visits at the moments that decide a job: the walk to scope it, the first day of each phase, inspections and the final punch walk. Those visits are where the template's uneven surfaces and weather come in: a roof halfway through a replacement, a freshly milled parking lot, a ceiling checked from a ladder. The 20 pounds is sample boards or a box of fixtures. Write those visits into the ad, along with the person to call about accommodations.

Sources

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