Facility management job descriptions
Every role a $20M business in this industry hires for: 19 Role Blueprints, from leadership to the field. Open any role for its full template and a free Word file.
Leadership 4
Chief Executive Officer
A facility management chief executive officer decides which kinds of buildings the company serves, such as offices, retail centers or apartments, and which services it sells: cleaning, repairs or managing other vendors.
Chief Operating Officer
A facility management chief operating officer standardizes how client buildings are run.
Chief Financial Officer
A facility management chief financial officer manages billing, payroll and cash for a company that cleans and maintains offices, retail centers and apartments under contract, including vendor bills it pays for clients.
General Manager
A facility management general manager runs the company's client accounts day to day.
Managers 9
Field Supervisor
A facility management field supervisor leads the technicians and cleaning crews who serve a territory of client buildings: office towers, shopping centers and apartment communities.
HR Manager
A facility management HR manager recruits and holds on to the cleaners, porters and technicians who work in client buildings, often hundreds of hourly staff on day and night shifts.
Janitorial / Porter Supervisor
A janitorial supervisor at a facility management company runs the night cleaners and day porters in client buildings: offices, retail centers and apartment lobbies.
Marketing Manager
A facility management marketing manager reaches the property managers and retail facility teams who buy cleaning, maintenance and vendor management by contract.
Office Manager
A facility management office manager keeps the papers behind every client contract in order.
Operations Manager
A facility management operations manager schedules the maintenance crews and porters who keep client buildings running.
Project Manager
A facility management project manager runs the upgrades clients buy on top of their service contracts, such as lighting retrofits, restroom refreshes, roof and parking lot work, and equipment replacements.
Sales Manager
A facility management sales manager hires and coaches reps who sell building cleaning, upkeep and managed vendor contracts to property firms, owners and retail chains.
Warehouse / Supply Manager
A facility supply manager runs the stockroom for a facility management company: cleaning chemicals, paper, trash liners and repair parts.
Office and sales 5
Customer Service Representative
A facility management customer service rep runs the service desk for the buildings the company cleans and maintains.
Dispatcher
A facility management dispatcher assigns work orders across the client buildings a company serves.
Bookkeeper
A facility management bookkeeper records the money at a company paid to clean and maintain other people's buildings.
Inventory Specialist
A facility management inventory specialist gets towels, tissue, soap, floor finish, lamps and repair parts from the warehouse to the client buildings that use them.
Sales Representative
A facility management sales rep finds offices, retail centers and apartment communities that need cleaning, upkeep or vendor management.
In the field 1
Maintenance Technician
A facility maintenance technician keeps client buildings running for a facility management company, at offices, retail centers and apartments.
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