Facility supply manager job description

A facility supply manager runs the stockroom for a facility management company: cleaning chemicals, paper, trash liners and repair parts. They keep counts right, order from vendors, and get supplies to the closets and shops at each client building before anyone runs out.

Median pay, facilities support services · BLS, May 2025

$92,080 a year$44.27 an hour

Annual pay: 10th percentile $69,060, middle half $76,150 to $126,930, 90th percentile $165,780. Source: BLS Occupational Employment and Wage Statistics, May 2025.

Reports to
Operations Manager
Department
Operations
Schedule
Weekdays 8 to 5 · Early starts or evenings in peak periods, and on call for urgent supply or delivery problems at client sites
Also called
Warehouse / supply manager · Supply chain coordinator · Purchasing and inventory manager · Stockroom manager · Materials manager

Facility supply manager job description template

This is our Role Blueprint, word for word. Replace the highlighted fields and adjust the example targets and pay to fit your company.

Download as Word file

Facility Management - Warehouse / Supply Manager

Company Name:
[INSERT COMPANY NAME HERE]
Department:
Operations
Reports to:
[Operations Manager]
Location:
[INSERT LOCATION HERE]

1. Position Summary

Responsible for managing and overseeing warehouse operations related to cleaning supplies and maintenance parts to ensure timely delivery and optimal stock levels. Plays a critical role in maintaining facility management efficiency to support overall operational success in the home services industry.

2. Essential Duties and Responsibilities

  • Oversee the daily management of inventory including cleaning supplies, maintenance parts, and other facility-related items.
  • Manage and coordinate deliveries to various locations ensuring all shipments are accurate and on schedule.
  • Maintain accurate inventory records and perform regular stock audits to identify discrepancies.
  • Collaborate with cross-functional teams to plan, forecast, and implement supply chain improvements.

3. Key Tasks / Daily Activities

  • Monitor stock levels each morning and adjust orders based on usage trends and future demand projections.
  • Process incoming deliveries and ensure each item is documented and stored properly.
  • Inspect the warehouse for safety compliance and operational efficiency.
  • Communicate with vendors and delivery partners to resolve issues and maintain quality service.

4. Key Performance Indicators (KPIs)

  • Inventory Accuracy: Achieve a target rate of 98% accuracy or higher.
  • On-Time Deliveries: Ensure at least 95% of deliveries are on schedule.
  • Stock Turnover Rate: Maintain an optimal turnover rate with a 10%-15% monthly variance.
  • Cost Efficiency: Reduce supply chain costs by 5% year-over-year.

5. Required Qualifications and Skills

  • Bachelor’s degree in Business, Supply Chain Management, or a related field or equivalent experience.
  • 3+ years of experience in warehouse management or supply chain operations.
  • Strong organizational and problem-solving skills.
  • Proficient in inventory management software and Microsoft Office Suite.
  • Excellent communication and coordination skills.

6. Preferred Experience

  • Experience in facility management within the home services industry.
  • Proven track record of managing cleaning supplies and maintenance parts inventory.
  • Background in logistics coordination and vendor management.
  • Familiarity with lean inventory and continuous improvement processes.

7. Physical Requirements

  • Ability to lift and move packages weighing up to 50 pounds.
  • Standing, walking, and occasional bending for extended periods.
  • Work in environments that can range from climate-controlled indoor warehouses to semi-outdoor storage areas.
  • Capability to operate standard warehouse equipment and machinery.

8. Work Environment and Schedule

  • Typical work shift: 8:00 AM – 5:00 PM, Monday through Friday.
  • Occasional early morning or evening shifts required during peak periods.
  • Minimal travel required to vendor and supplier locations.
  • On-call availability for critical supply chain or delivery issues as needed.

9. Compensation and Benefits

  • Salary range: $45,000 - $60,000 per year depending on experience.
  • Performance-based bonuses available.
  • Comprehensive benefits package including health, dental, and vision insurance.
  • 401(k) plan options with company match.
  • Additional fringe benefits such as paid time off and professional development opportunities.

10. Company Culture and Overview

  • We are a growth-oriented company that values innovation and efficiency in all aspects of our operations.
  • Our team thrives in a collaborative environment that encourages continuous learning and professional development.
  • We are dedicated to customer satisfaction and work hard to maintain a supportive and inclusive workplace.
  • Join us in a culture that celebrates success and empowers every team member to excel.

11. How to Apply

If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please send your resume to [INSERT EMAIL HERE] or apply online at [INSERT WEBSITE LINK HERE].

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What makes supply management in facility services different

A distribution warehouse ships product to customers. This one feeds the company's own crews, spread across client buildings, and much of what it stores is regulated chemicals.

  • Stock lives in dozens of closets

    The main warehouse is only part of the stock. Each client building has a janitor closet or a maintenance shop with chemicals, paper, liners and parts. The supply manager sets a par level for each site, gets counts from supervisors, and plans delivery runs so no building runs out of hand towels on a Monday morning.

  • Safety data sheets arrive with the product

    Under OSHA's rule, every hazardous chemical your crews use needs its safety data sheet in your files. Distributors must send one with the first shipment and again after an update. When a new product or a changed formula comes in, the supply manager files the new sheet before the product goes out. That way crews at every building can reach it on their shift. Source: OSHA: Hazard communication standard (29 CFR 1910.1200).

  • Section 7 decides what shares a shelf

    Every safety data sheet has a section on handling and storage, Section 7. It lists how to store the product safely, including products it reacts badly with. The supply manager reads it when setting up shelves and packing delivery bins. Products that must stay apart stay apart in the warehouse, the van and the client's closet. Source: OSHA: Hazard communication, Appendix D, safety data sheet sections.

  • Check the EPA number on a swapped disinfectant

    Distributors sometimes send a different disinfectant when one is out of stock. EPA says the registration number on the label is the only sure way to identify a product, since one product can be sold under several names. The label also says how long a surface must stay wet for it to work. Check the number before you accept a swap, and tell supervisors when the wet time or the mix changes. Source: U.S. EPA: Selected EPA-registered disinfectants (registration numbers and directions for use).

  • Green contracts set the product list

    Some clients ask for cleaners with an outside green label. Green Seal's GS-37 standard covers all-purpose, glass, bathroom and carpet cleaners for use in offices and other buildings. EPA also runs a voluntary Safer Choice label for products with safer ingredients. The supply manager keeps each contract's product list and checks that any swap carries the same label. Source: Green Seal: GS-37, cleaning products for industrial and institutional use.

How much facility supply managers make

The closest BLS group for facility supply managers is transportation, storage, and distribution managers. Transportation, storage, and distribution managers who work for facilities support companies earned a median of $92,080 a year ($44.27 an hour) in May 2025, according to the Bureau of Labor Statistics. That’s below the $107,230 median for transportation, storage, and distribution managers in all industries. About 180 of the 221,180 transportation, storage, and distribution managers in that survey work for facilities support services.

A yearly salary, with the template's performance bonus on top. BLS has no code for a supply manager at a service company, so it counts this job with transportation, storage and distribution managers. The few it counts at facilities support companies earn well above the template's range, so expect a one-warehouse role to pay less than the figures shown.

Facilities support services
All industries
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group10th25thMedian75th90th
Facilities support services$69,060$76,150$92,080$126,930$165,780
All industries$65,120$82,440$107,230$146,770$194,900

The pay line in the template above is an example from our Role Blueprint. Set yours from these figures and what local companies pay.

Skills to hire for, and what you can teach

Hire for these

  • Keeps inventory counts accurate across a warehouse and many sites
  • Plans orders from actual usage, not guesswork
  • Holds vendors to prices and delivery dates
  • Reads a safety data sheet and a product label with care
  • Comfortable with inventory software and spreadsheets

Teach these on the job

  • Each client's approved product list and par levels
  • Your purchasing approval limits
  • Your delivery routes and building access rules
  • Forklift driving, with your training and evaluation
  • How your crews dilute and use each product

The job runs on inventory or purchasing software, often a module of the company's work order system, plus spreadsheets for usage trends. In the warehouse, expect pallet jacks, shelving, and sometimes a forklift and a box truck for deliveries. In the posting, list the software and say if the job includes driving the delivery truck.

Facility supply manager interview questions

Two of the 6 questions we'd ask, and what a strong answer sounds like. Ask every candidate the same questions, and rate each answer on your own before you compare notes.

  1. Situational · Delivery errors

    Deliveries to [5] client sites are late because the van was loaded wrong. What do you do?

    A strong answer: Fixes today's deliveries, calls the sites, adds a pick-check step and reviews what went wrong.

  2. Behavioral · Tool and equipment control

    Tell me about a time you set up a check-out system for tools or equipment, such as floor machines or ladders, so they came back on time and working.

    A strong answer: Asset tags, a sign-out log or app, an inspection on return, a red tag for anything broken, and tracking of who has what; can say how losses or downtime changed.

All 6 questions and the work exercise

Facility supply manager KPIs

Look back over a season of counts, delivery logs and invoices first, then set targets the warehouse can actually control.

Inventory Accuracy
Cycle counts compared with system records, for the warehouse and a rotating sample of client closets. Track which items drift most and find out why.
On-Time Deliveries
Site deliveries that arrived by the promised day, out of all scheduled, from the delivery log. Keep late vendor shipments apart from late runs of your own.
Stock Turnover Rate
How many times a month the value on the shelves gets used up and bought again. Watch slow movers, like a floor finish bought for one job, that tie up shelf space.
Cost Efficiency
Supply spending per building or per contract, compared year over year after adjusting for clients gained or lost. Count savings only when inspection scores and crew safety hold steady.

Career path

  1. Inventory specialistCounts, receives and stocks supplies and parts.
  2. Facility supply managerRuns purchasing, the warehouse and site deliveries.
  3. Operations managerRuns crews, contracts and budgets across the company.

Other roles in a facility management business

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Facility supply manager FAQ

What does a facility supply manager do?

They buy and track what the crews use: chemicals, paper towels, tissue, liners, floor pads, filters, lamps and parts. They take in deliveries, keep counts, restock client sites on a schedule and deal with vendors. They also keep a current safety data sheet for every chemical the company uses.

How much does a facility supply manager make?

Transportation, storage, and distribution managers who work for facilities support companies earned a median of $92,080 a year ($44.27 an hour) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $76,150 and $126,930 a year. Pay also depends on your local market, experience and bonus terms.

Do warehouse staff need forklift certification?

Only if they drive one, and OSHA's rule also covers motorized hand trucks such as a powered pallet jack. The employer trains each operator, checks their driving again at least every three years, and certifies that both happened. The record names the driver, when they trained, when they were evaluated, and by whom. Training from a past job can count when it fits your trucks and site, but the evaluation is yours to do.

Does a supply manager need a degree?

On paper, the template calls for a college degree in business or logistics, or equal experience. For a one-warehouse company, hands-on stock and buying experience can count for more than the degree. Ask for examples: a count they fixed, a vendor they replaced, a shortage they saw coming.

What should a facility supply manager job ad include?

How many client sites the warehouse serves, the product lines handled, the software, and whether the role drives deliveries or a forklift. Say who approves purchases and how big the team is, if there is one. Mention on-call expectations for urgent supply problems.

Sources

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