Hardscaping HR manager job description

A hardscaping HR manager hires and keeps installers, laborers, drivers and office staff, and keeps pay, safety and seasonal hiring records in order. They work with the COO and the field leaders so crews are staffed and trained before the spring building season starts.

Median pay, landscaping companies · BLS, May 2025

$139,010 a year$66.83 an hour

Annual pay: 10th percentile $85,770, middle half $96,970 to $145,660, 90th percentile $202,820. Source: BLS Occupational Employment and Wage Statistics, May 2025.

Reports to
Chief Operating Officer
Department
Operations
Schedule
Full-time weekday office hours · A standard 40-hour week in the office, with visits to job sites and a little on-call time in the busy season
Also called
Human resources manager · HR and recruiting manager · People operations manager

Hardscaping HR manager job description template

This is our Role Blueprint, word for word. Replace the highlighted fields and adjust the example targets and pay to fit your company.

Download as Word file

Hardscaping - HR Manager

Company Name:
[INSERT COMPANY NAME HERE]
Department:
Operations
Reports to:
[Chief Operating Officer]
Location:
[INSERT LOCATION HERE]

1. Position Summary

Serve as a strategic HR partner for our hardscaping division, driving talent acquisition, compliance, and team growth to support overall business objectives. Implement innovative HR practices to foster a high-performance environment. Ensure all HR policies and procedures align with industry standards and legal requirements. Contribute to building a resilient, motivated, and cohesive team dedicated to excellence.

2. Essential Duties and Responsibilities

  • Lead all recruitment efforts by sourcing, interviewing, and onboarding top talent within the hardscaping industry.
  • Develop, implement, and enforce HR policies to maintain full compliance with legal and industry standards.
  • Mentor and coach staff to encourage professional development and team growth.
  • Oversee employee performance management and facilitate conflict resolution initiatives.
  • Collaborate with management to align HR strategies with operational goals.

3. Key Tasks / Daily Activities

  • Review and screen candidate applications and coordinate interviews with hiring teams.
  • Monitor and update compliance documentation and HR records daily.
  • Conduct regular meetings with department heads to identify staffing needs and assess team progress.
  • Manage onboarding processes, including orientation and training sessions.
  • Respond to employee inquiries regarding policies, benefits, and career development.

4. Key Performance Indicators (KPIs)

  • Time-to-fill positions: Target to fill vacancies within 45 days.
  • Employee retention rate: Achieve a rate of at least 90%.
  • Compliance adherence: Maintain a 100% compliance rate with HR policies and legal standards.
  • Employee satisfaction: Secure an average satisfaction score of over 4.5 on internal surveys.
  • Onboarding effectiveness: Attain a minimum of 90% positive feedback from new hires within the first 90 days.

5. Required Qualifications and Skills

  • Bachelor’s degree in Human Resources, Business Administration, or related field.
  • A minimum of 5 years of progressive HR experience, preferably with exposure to the home services industry.
  • Strong knowledge of employment laws, compliance standards, and HR best practices.
  • Excellent interpersonal, communication, and conflict resolution skills.
  • Proficiency with HR information systems (HRIS) and Microsoft Office Suite.

6. Preferred Experience

  • Experience within the hardscaping, construction, or outdoor home services sector.
  • Proven track record in recruiting specialized talent and managing cross-functional teams.
  • Experience designing and implementing employee development programs.
  • Familiarity with innovative HR technologies and talent management software.
  • Prior leadership experience in a fast-paced, operationally driven environment.

7. Physical Requirements

  • Ability to work primarily in an office setting with occasional visits to job sites.
  • Capable of sitting for extended periods while performing desk-based tasks.
  • Occasional lifting of materials or files up to 20 lbs as needed.
  • Comfortable working in both controlled office and outdoor environments when required.

8. Work Environment and Schedule

  • Standard office hours with a typical 40-hour work week.
  • Occasional travel to hardscaping sites and related business meetings.
  • Minimal on-call duties during peak project periods.
  • Collaborative and fast-paced work environment that values proactive problem solving.

9. Compensation and Benefits

  • Annual salary range: $70,000 - $90,000 USD, commensurate with experience.
  • Eligibility for performance-based bonuses and incentive programs.
  • Comprehensive health, dental, and vision insurance packages.
  • Access to a 401(k) plan with company-matching contributions.
  • Additional fringe benefits such as paid time off, professional development opportunities, and wellness programs.

10. Company Culture and Overview

  • At [INSERT COMPANY NAME HERE], we pride ourselves on a culture that values innovation, collaboration, and continuous growth.
  • We cultivate a supportive environment where employees are challenged to succeed and are recognized for their contributions.
  • Our mission is to set industry standards in hardscaping excellence while nurturing a respectful and inclusive workplace.
  • Join us and be a part of a dynamic team committed to building lasting relationships with both our customers and our employees.

11. How to Apply

If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please send your resume to [INSERT EMAIL HERE] or apply online at [INSERT WEBSITE LINK HERE].

Need help filling this role? HireBus posts the ad, Iris interviews every applicant by phone before you do, and you decide who to hire. Start hiring now

Download as Word file

Hardscaping HR Manager · Word (.docx) · No email needed

Hiring for more than one seat? Get all 21 Hardscaping Role Blueprints free, from leadership to the field.

Email me the bundle

We’ll email you the download link, plus occasional hiring tips. Privacy.

What changes for an HR manager at a hardscaping company

Most of the people HR hires work outside with saws, compactors and loaders, many for one season at a time. That shapes who can do which tasks, how they're paid and which records HR has to keep.

  • Teens can't run the cut-off saw

    Summer helpers aged 16 and 17 can do plenty on a hardscape crew, but federal child labor rules list operating or helping on circular saws and abrasive cutting discs as too hazardous for them. That takes in the cut-off saws crews use on pavers and block. The rule exempts apprentices and student-learners only under set conditions. Put it in the crew lead's instructions, not only the handbook. Source: eCFR: 29 CFR 570.65, Hazardous Occupations Order 14 (saws and abrasive cutting discs).

  • H-2B hires come with travel and visa costs

    A hardscaper that brings in seasonal H-2B workers must pay or pay back each worker's visa, visa processing and border crossing fees in the first workweek. Once a worker finishes half the period in the job order, the employer also owes the cost of travel and daily living expenses to get to the job, if it hasn't paid them up front. HR should budget for both and track each worker's start date. Source: eCFR: 20 CFR 655.20, H-2B employer obligations including visa fees and inbound travel.

  • Maryland has its own heat rule

    Maryland's heat stress rules apply when workers face a heat index of 80 degrees Fahrenheit or more, indoors or out. Employers there must keep a written heat-related illness prevention and management plan that covers drinking water and more, and, with a few exceptions, must provide shade as close to the work area as practicable. HR usually owns the written plan and the training records, and crew leads carry it out on site. Source: Code of Maryland Regulations 09.12.32.02: Heat stress standards, scope.

  • Pay installers for skills they can show

    A clear pay ladder helps keep good installers through slow winters. Tie each step to things a lead can watch: setting base to grade, cutting a clean border, building a wall course straight and level, running a crew for a day. Post the ladder so a new laborer can see the path to installer and lead.

How much hardscaping HR managers make

The closest BLS group for hardscaping HR managers is human resources managers. Human resources managers who work for landscaping companies earned a median of $139,010 a year ($66.83 an hour) in May 2025, according to the Bureau of Labor Statistics. That’s below the $149,280 median for human resources managers in all industries. About 180 of the 220,660 human resources managers in that survey work for landscaping companies.

Usually paid a salary plus a bonus. At the template's range, pay falls under what BLS reports for HR managers at landscaping services companies and closer to what HR specialists there earn, so expect a hands-on generalist, or raise it for someone who will run HR alone.

Landscaping companies
All industries
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group10th25thMedian75th90th
Landscaping companies$85,770$96,970$139,010$145,660$202,820
All industries$88,200$111,110$149,280$199,290$267,810

BLS doesn’t publish pay for hardscaping companies on their own. These figures cover landscaping services, which include them. Post a real range for your market in the ad.

The pay line in the template above is an example from our Role Blueprint. Set yours from these figures and what local companies pay.

Skills to hire for, and what you can teach

Hire for these

  • Has hired hourly field crews in volume, in construction or landscaping
  • Knows federal wage and hour rules, including overtime on piece rates
  • Keeps files that hold up in an audit or a claim
  • Talks plainly with crews in the yard, and in Spanish if your crews need it
  • Plans hiring months ahead of the season

Teach these on the job

  • Which hardscape tasks call for which skills
  • Your state's leave, heat and pay notice rules
  • H-2B paperwork, if you use the program
  • Your HRIS and applicant tracking system
  • Your safety training calendar and sign-in records

Most run payroll and HR records in one platform, such as Paylocity, Gusto, Paychex or ADP, alongside an applicant tracking system and the time-clock app crews use in the field. List your systems in the posting, along with who runs payroll: HR or the bookkeeper.

Hardscaping HR manager interview questions

Two of the 6 questions we'd ask, and what a strong answer sounds like. Ask every candidate the same questions, and rate each answer on your own before you compare notes.

  1. Situational · Crew turnover

    Your best installer's crew has the highest turnover. What do you do?

    A strong answer: Holds exit interviews, observes the crew, coaches the installer on leading people and offers leadership training.

  2. Behavioral · Development programs

    Tell me about a program you built to move laborers up to technician or lead roles.

    A strong answer: Describes the skills ladder, training, sign-offs and pay steps, and how many people moved up.

All 6 questions and the work exercise

Hardscaping HR manager KPIs

Use the template's targets as examples. Crew and office turnover behave differently here, so set separate targets for each from your own recent seasons.

Time-to-fill positions
Count days from an approved opening to an accepted offer, split by crew roles and office roles. Note which source produced each hire.
Employee retention rate
Track who comes back for the next season as well as who stays all year. Look at exits in the first weeks on their own.
Compliance adherence
Audit a sample of personnel files each quarter for complete hiring forms, pay notices, training records and required postings. Fix gaps the same month.
Employee satisfaction
Run a short anonymous survey before and after the busy season, in the languages your crews speak. Share what you heard and what will change.
Onboarding effectiveness
Ask new hires after their first weeks whether they got gear, training and a clear first assignment. Compare the answers by crew lead.

Career path

  1. HR coordinator or recruiterRuns job posts, interviews and new-hire paperwork for crews.
  2. HR managerOwns hiring, pay policy, compliance records and employee relations.
  3. HR director or director of people and safetyLeads HR and safety programs across branches or service lines.

Other roles in a hardscaping business

All 21 are in the free Hardscaping Role Blueprint Super Bundle, as Word files you can edit.

Email me the bundle

We’ll email you the download link, plus occasional hiring tips. Privacy.

Hardscaping HR manager FAQ

Do piece-rate installers get overtime?

Yes. Piece rates are legal, and overtime still applies. Federal rules work it out like this: total the week's piece pay plus any bonuses, divide by every hour worked, and that's the regular rate. For each hour past 40, the worker gets half that rate again on top. Count all hours, not only the time spent setting pavers.

How much does a hardscaping HR manager make?

Human resources managers who work for landscaping companies earned a median of $139,010 a year ($66.83 an hour) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $96,970 and $145,660 a year. Pay also depends on your local market, experience and bonus terms.

What should HR do when hardscape work slows in winter?

Decide early who stays on, for yard work, equipment repair or snow work if you sell it, and who gets laid off, with a planned recall date. Put recall terms in writing and keep contact details current. Unemployment rules vary by state, so tell laid-off workers how to file and what to report if they take other work.

Should HR or the crew leads interview installers?

Both. HR handles the posting, the first conversation, the paperwork and a fair set of questions. A lead or field supervisor should run a short hands-on check, such as setting a few pavers to a string line, and give input. HR makes sure every candidate for the same job gets the same check.

How do the template's lifting and outdoor lines apply to an HR manager?

They describe trips out of the office: walking a job site to meet a crew, carrying a box of files, training handouts or safety gear up to 20 pounds, and holding a toolbox talk in the yard in heat or cold. Most of the week is desk work.

Sources

Start Hiring Now.

Tell us who you need to hire. Compare plans, then work with HireBus to set up your first role.

Start Hiring Now
It lets me organize my time better.Kara Gallegos, Clean USA

Plan details, setup costs, and advertising spend · See pricing