An elevator parts manager runs the stockroom that supplies route mechanics with door operators, contacts, rollers, circuit boards and hydraulic oil. They receive, store and ship parts, track what goes into each car, and get emergency parts out after hours when a car is down.
By the HireBus team · Updated · Pay data: BLS, May 2025
Median pay, other building equipment contractors · BLS, May 2025
Responsible for managing all operations related to the elevator parts warehouse, ensuring efficient inventory control, prompt shipping, and optimal support for elevator maintenance services. Acts as the primary liaison between the warehouse team and the field service team to guarantee that elevator components meet quality and uptime standards. Drives continuous process improvements to enhance operational efficiency and customer satisfaction.
2. Essential Duties and Responsibilities
Supervise and coordinate all warehouse operations including the receipt, storage, and distribution of elevator components.
Maintain accurate parts inventory and conduct regular audits to confirm data integrity and stock levels.
Organize and oversee shipping and receiving processes to ensure timely delivery of parts.
Collaborate with the maintenance team to forecast parts needs and streamline the replenishment process.
3. Key Tasks / Daily Activities
Monitor inventory levels and update records to ensure accuracy and availability of parts.
Facilitate daily communication with maintenance teams regarding parts requirements and shipping statuses.
Process orders and prepare shipments for local and regional deliveries.
Conduct regular inspections of warehouse facilities and equipment to maintain safety and efficiency.
4. Key Performance Indicators (KPIs)
Inventory Accuracy: Maintain accuracy at 98% or above.
Order Cycle Time: Ensure orders are processed and shipped within 24 hours of receipt.
On-Time Shipment Rate: Achieve an on-time shipment rate of 99%.
Warehouse Safety Incidents: Maintain a record of less than 1 incident per quarter.
5. Required Qualifications and Skills
Bachelor’s degree in Business, Supply Chain Management, or a related field preferred.
Minimum of 3 years’ experience in warehouse management or parts inventory control.
Strong organizational, communication, and leadership skills.
Proficiency in inventory management software and basic computer applications.
6. Preferred Experience
Previous experience in the elevator maintenance or home services industry.
Familiarity with warehousing operations in high-demand environments.
Experience working in a fast-paced, customer-centric setting.
Background in logistics or supply chain management within technical service sectors.
7. Physical Requirements
Ability to lift and move items up to 50 pounds regularly.
Frequent standing, walking, bending, and reaching in a warehouse environment.
Exposure to moderate noise levels and varying warehouse temperatures.
Capability to work in a dynamic setting with occasional heavy lifting.
8. Work Environment and Schedule
Typical work hours: Monday through Friday, 8:00 AM – 5:00 PM.
May require occasional overtime during peak inventory periods.
Primarily based in a warehouse setting with intermittent visits to maintenance sites.
On-call duties as needed to support emergency shipments or inventory issues.
9. Compensation and Benefits
Salary range: $55,000 - $70,000 USD per year, commensurate with experience.
Eligibility for performance-based bonuses.
Comprehensive benefits including health, dental, and vision insurance.
401(k) plan with company matching contributions.
10. Company Culture and Overview
At [INSERT COMPANY NAME HERE], we foster a collaborative and innovative culture that values both personal and professional growth.
We are committed to empowering our employees with the tools and training to excel in their roles.
Our focus on customer satisfaction and operational excellence drives our continuous improvement initiatives.
We believe in celebrating our successes and learning from challenges together as a team.
11. How to Apply
If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please send your resume to [INSERT EMAIL HERE] or apply online at [INSERT WEBSITE LINK HERE].
Need help filling this role? HireBus posts the ad, Iris interviews every applicant by phone before you do, and you decide who to hire. Start hiring now
Every warehouse takes in, shelves and sends out stock. An elevator parts room supplies repairs on cars that riders and tenants are waiting on, across many brands and decades of equipment.
A down car can wait on one part
A single door contact or circuit board can keep a car out of service, and a hospital or a building with one elevator feels that within the hour. The manager keeps a stock list of the parts that fail most on your routes and the ones that would strand a building, and knows where to get the rest overnight.
Many makers, many decades
A maintenance contractor services cars built by different makers over many years. Parts for an old relay controller and a new microprocessor one share the same shelves. The manager labels by maker and model, keeps cross-reference notes from the mechanics, and reorders hard-to-find parts before the last one goes out.
Parts belong in the car's records
Washington's state form for an elevator maintenance control program asks for repair and replacement records for each unit, and a record of oil usage for hydraulic cars. When the parts room logs each part and each drum of oil to a unit number, mechanics fill in those records faster and an inspector's question gets a quick answer. Source: Washington L&I: Maintenance control program form, hydraulic elevators (F621-123-000).
Heavy freight on the dock
Motors, rope reels and controller cabinets arrive heavy and on pallets. OSHA requires each forklift operator to be trained, evaluated on the job and certified by the employer, then re-evaluated at least once every three years. The manager keeps the training and evaluation records for everyone who drives a forklift on the dock. Source: OSHA: Powered industrial trucks (29 CFR 1910.178).
Modernization gear is spoken for
Controllers, machines and door equipment for a modernization often arrive weeks ahead of the install. The parts room checks each shipment against the order, tags it to its job, and stores it apart from service stock so nothing gets pulled for a trouble call by mistake.
How much elevator parts managers make
The closest BLS group for elevator parts managers is transportation, storage, and distribution managers. Transportation, storage, and distribution managers who work for other building equipment contractors earned a median of $84,740 a year ($40.74 an hour) in May 2025, according to the Bureau of Labor Statistics. That’s below the $107,230 median for transportation, storage, and distribution managers in all industries. About 180 of the 221,180 transportation, storage, and distribution managers in that survey work for other building equipment contractors.
Salaried with a bonus for results, per the template, at a range under the BLS median for this industry. Pay the bonus for parts that reached a down car on time, not for a lean shelf, or emergency stock will run short.
Other building equipment contractors
$84,740$84,740 median Middle half $60,550–$105,070 10th–90th $52,120–$127,900
All industries
$107,230$107,230 median Middle half $82,440–$146,770 10th–90th $65,120–$194,900
$25k$50k$75k$100k$125k$150k$175k$200k$225k
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group
10th
25th
Median
75th
90th
Other building equipment contractors
$52,120
$60,550
$84,740
$105,070
$127,900
All industries
$65,120
$82,440
$107,230
$146,770
$194,900
BLS doesn’t publish pay for elevator contractors on their own. These figures cover other building equipment contractors, which include them. Post a real range for your market in the ad.
The pay line in the template above is an example from our Role Blueprint. Set yours from these figures and what local companies pay.
Skills to hire for, and what you can teach
Hire for these
Has run a parts room or warehouse and kept the counts right
Reads part numbers and labels closely enough to catch a near match
Gets an emergency part out the door fast when a car is down
Holds mechanics to returns and truck stock rules without starting fights
Works daily in a stock program and in spreadsheets
Teach these on the job
Elevator part names and what each part does
Your makers, distributors and board repair shops
Your job tags for modernization equipment
Forklift training and certification, if they haven't driven one
How your mechanics log parts to each unit
Field service or stockroom software with bin locations, a label printer and scanners, plus a forklift and pallet jack on the dock. If the role also owns each mechanic's truck stock, put that in the post, because it doubles the counting.
Elevator parts manager interview questions
Two of the 6 questions we'd ask, and what a strong answer sounds like. Ask every candidate the same questions, and rate each answer on your own before you compare notes.
Situational · After-hours emergencies
At [8 p.m.], a mechanic needs a specific relay to get a hospital's car running, and it's not on the shelf. What do you do?
A strong answer: Checks trucks, other branches and after-hours suppliers, uses only substitutes the supervisor approves, arranges a courier and keeps the mechanic updated.
Behavioral · Raising pick accuracy
Tell me about a time you got a parts team to stop pick errors that sent mechanics out with the wrong part.
A strong answer: Measured pick accuracy, found the causes, such as poor labels or look-alike parts, trained the team, added a check before parts left, and recognized improvement.
Run one full count first, then set targets from what the stockroom actually did over a quarter.
Inventory Accuracy
Cycle counts of bins and truck stock checked against the software's on-hand numbers, part by part. Count the parts that can strand a car on the tightest schedule.
Order Cycle Time
Hours between a mechanic asking for a part and that part leaving the shop, taken from the software's time stamps. Report requests for down cars on their own line.
On-Time Shipment Rate
Orders that reached the mechanic or job site by the promised time, out of all orders shipped. For every late order, note why: out of stock, a slow vendor, or a packing mistake.
Warehouse Safety Incidents
Injuries, forklift strikes and dropped loads in the parts room, plus near misses. Walk the team through each one within a week and write down what changed.
What parts should an elevator company keep on the shelf?
Start with the parts that fail most on your routes and the ones that would leave a building with no working car. Mechanics' callback notes and repair records show both. Add the parts with the longest wait from the maker. Review the list each quarter as you win or lose contracts on different brands.
How much does an elevator parts manager make?
Transportation, storage, and distribution managers who work for other building equipment contractors earned a median of $84,740 a year ($40.74 an hour) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $60,550 and $105,070 a year. Pay also depends on your local market, experience and bonus terms.
Should mechanics carry parts on their trucks?
A small kit of common parts saves trips back to the shop. Count truck stock the way you count a warehouse bin, on a schedule, and restock from what each mechanic logged to units. Without those counts, the trucks turn into a second warehouse that nobody tracks.
Who handles after-hours parts calls?
Set a rotation. The template includes on-call duty, so name who covers each week and how a mechanic reaches them. Write down where emergency parts are kept, including any supplier open after hours, so a stuck car isn't waiting on one person's phone.
Does an elevator parts manager need elevator experience?
Not always. The template lists elevator or home services experience as preferred and asks first for warehouse or parts inventory experience. Someone from an electrical or industrial supply room can pick up elevator part names with the mechanics' help. Counting discipline and calm under pressure are harder to teach.
