Framing and carpentry office manager job description
A framing and carpentry office manager sends monthly pay applications and lien waivers to general contractors, keeps insurance papers current in every builder's vendor file, and logs each plan revision so crews frame from the right set. They also renew the company's license and lead the office staff.
By the HireBus team · Updated · Pay data: BLS, May 2025
Median pay, structure and exterior contractors · BLS, May 2025
The Office Manager oversees the administrative backbone for our framing and carpentry operations by managing day-to-day office activities, billing procedures, and coordination between internal teams. This role ensures seamless communication, operational efficiency, and high-quality service delivery that supports our home services mission.
2. Essential Duties and Responsibilities
Oversee daily office operations related to framing and carpentry functions.
Manage billing processes and ensure timely invoicing for projects.
Coordinate administrative tasks to support project scheduling and resource allocation.
Collaborate with field teams, vendors, and clients to maintain clear communications and efficient workflow.
3. Key Tasks / Daily Activities
Process invoices and monitor billing procedures to meet project deadlines.
Coordinate daily schedules and updates between the office and on-site teams.
Respond to client and vendor inquiries, ensuring prompt and professional service.
Maintain and update documentation and records to ensure accuracy and compliance.
4. Key Performance Indicators (KPIs)
Billing accuracy rate: 99% or higher.
Customer inquiry response time: under 2 hours for emails and phone calls.
Office task completion rate: 95% on a daily basis.
Project documentation compliance: 100% of records updated on schedule.
5. Required Qualifications and Skills
Bachelor’s degree preferred in Business Administration or a related field.
Minimum of 3 years’ experience in office management or related administrative roles.
Proficiency in Microsoft Office Suite and general office software applications.
Exceptional organizational, communication, and multitasking skills.
6. Preferred Experience
Experience working within the home services or construction industries.
Familiarity with framing, carpentry, or related areas in project management.
Demonstrated success in streamlining office administrative processes.
Proven ability in managing customer service and vendor relations in a similar role.
7. Physical Requirements
Ability to lift up to 20 lbs occasionally.
Proficiency in using standard office equipment in an office setting.
Extended periods of sitting and computer work required.
Occasional movement between office and site environments.
8. Work Environment and Schedule
Regular office hours: Monday through Friday, 8 AM to 5 PM.
Minimal travel required for occasional site visits.
Fast-paced, deadline-driven office environment.
Flexibility to adjust schedule during peak project periods.
9. Compensation and Benefits
Salary range: $45,000 - $60,000 USD per year.
Eligibility for performance-based bonuses.
Comprehensive Health, Dental, and Vision insurance.
401(k) retirement plan with company match.
Additional paid time off and fringe benefits.
10. Company Culture and Overview
Our company fosters a collaborative and growth-oriented culture that values innovation and continuous improvement.
We are committed to supporting employee development through ongoing training and career advancement opportunities.
With a strong focus on quality workmanship and customer satisfaction, our team is our greatest asset.
Join us in a dynamic environment where your contributions directly drive our success and the success of our clients.
11. How to Apply
If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please send your resume to [INSERT EMAIL HERE] or apply online at [INSERT WEBSITE LINK HERE].
Need help filling this role? HireBus posts the ad, Iris interviews every applicant by phone before you do, and you decide who to hire. Start hiring now
Builders and general contractors pay against forms, deadlines and proof of insurance. The office manager keeps those in order so a finished frame turns into money. The license example uses Arkansas; each state runs its own.
Apartment jobs bill once a month
On apartment jobs, general contractors pay monthly against a pay application, not a lot invoice, sent by their cutoff. Each line of the schedule of values bills only the work framed so far. Many contractors want a conditional lien waiver for this month and an unconditional one for last month's check. In Arizona, for one, a waiver is unenforceable unless it substantially follows the forms in the lien law. Miss the cutoff, and the money can wait a month. Source: Arizona Revised Statutes 33-1008: lien waivers and their statutory forms (example).
Each builder keeps a vendor file on you
Before a builder sends purchase orders, it wants proof of the framer's insurance. Often that includes endorsements that add the builder as an insured and waive subrogation. It also wants your W-9 and a signed trade agreement. Policies renew on different dates, and one lapsed certificate can stop new lots or hold a check. The office manager keeps one calendar of renewal dates and sends new certificates before the builder asks.
Plan revisions get logged and sent out
Builders revise plans for code changes, new options and engineering fixes, sometimes after a lot is released. The office manager logs each revision with its date and the lots it touches. The new set goes to the dispatcher and the lead, and old sets get marked void in the shared folder. A frame built to an old plan can be the framer's cost to fix, so the lot file notes which revision the crew used.
Arkansas licenses lapse a year after issue
Say your company holds an Arkansas residential license. It runs out one year after it's issued, unless the committee sets a longer term. The committee mails a renewal notice about 60 days ahead, but a notice that never came doesn't excuse a late renewal, and late ones cost a fee. The committee must also revoke the license of a contractor that fails to keep proof of current workers' comp on file. So the office sends new proof each time the policy renews. Source: Arkansas Residential Contractors Licensing Law and rules, revised April 2026 (example).
How much framing and carpentry office managers make
The closest BLS group for framing and carpentry office managers is First-Line supervisors of office and administrative support workers. First-Line supervisors of office and administrative support workers who work for foundation, structure, and building exterior contractors earned a median of $33.40 an hour ($69,470 a year) in May 2025, according to the Bureau of Labor Statistics. That’s about the same as the $69,500 median for First-Line supervisors of office and administrative support workers in all industries. About 6,410 of the 1,436,680 First-Line supervisors of office and administrative support workers in that survey work for structure and exterior contractors.
Salary with performance bonuses, per the template. By BLS figures, the typical first-line office supervisor at a foundation, structure or exterior contractor earns above the template's top figure, and nine in ten make more than its starting figure. Someone who has handled pay applications and lien waivers will expect the upper end, and a bonus for pay applications accepted on the first try suits the job.
Structure and exterior contractors
$69,470$69,470 median Middle half $55,810–$85,450 10th–90th $46,010–$106,330
All industries
$69,500$69,500 median Middle half $55,950–$85,090 10th–90th $45,610–$104,710
$25k$50k$75k$100k$125k
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group
10th
25th
Median
75th
90th
Structure and exterior contractors
$46,010
$55,810
$69,470
$85,450
$106,330
All industries
$45,610
$55,950
$69,500
$85,090
$104,710
BLS doesn’t publish pay for framing contractors on their own. These figures cover foundation, structure and building exterior contractors, which include them. Post a real range for your market in the ad.
The pay line in the template above is an example from our Role Blueprint. Set yours from these figures and what local companies pay.
Skills to hire for, and what you can teach
Hire for these
Has prepared monthly pay applications with lien waivers for a contractor
Keeps insurance certificates and endorsements current for many builders at once
Logs plan revisions and makes sure crews work from the current set
Bills a schedule of values only for work that's framed
Keeps a small office team on track through month-end billing
Teach these on the job
Each builder's vendor portal and paperwork
Each general contractor's pay application form and cutoff day
Your license renewal dates and what each board wants
How your leads upload photos by lot
Framing terms on plans and purchase orders
The office runs on billing and accounting software, a document folder for each lot and building, the builders' vendor portals, an e-signature tool for waivers, and one calendar of every certificate and license expiration. Ask finalists how they caught a lapsed certificate or a wrong waiver before it held up a check.
Framing and carpentry office manager interview questions
Two of the 6 questions we'd ask, and what a strong answer sounds like. Ask every candidate the same questions, and rate each answer on your own before you compare notes.
Situational · Builder portals
A builder's portal rejects your invoice because the lot number and purchase order don't match. What do you do?
A strong answer: Checks the documents, corrects and resubmits, and fixes the data entry step that caused it.
Behavioral · Organizing job files
Tell me about a time you set up a system to track job documents by lot, such as permits, plan revisions and builder purchase orders.
A strong answer: Describes the setup, such as one file per lot with a checklist, how they moved existing files into it, and how quickly people could find documents afterward.
Track builder lots and contractor pay applications apart. They run on different calendars and fail for different reasons.
Billing accuracy rate
Each month, list every pay application and lot invoice that needed a second try, with the reason: a schedule of values line billed ahead of the framing, a waiver missing, or an extra with no signature. Divide by everything billed.
Customer inquiry response time
From the inbox and phone log, time how long a superintendent's or purchasing agent's question waits for an answer that settles it. A general contractor's request for a waiver or certificate gets its own count, because it can block a check.
Office task completion rate
Put every recurring office job on one calendar with its due date: pay applications, certificate renewals, the license renewal and revision logs. At month-end, count the ones finished by their date against all that were due.
Project documentation compliance
Before the last invoice on a lot goes out, its file should hold the plan revision the crew used, any signed extras, the framing inspection result and the lead's photos. Count lots billed with any of those missing.
Career path
Project coordinator at a general contractorCollects subcontractors' pay applications, waivers and insurance papers each month.
Office managerRuns pay applications, vendor files, revisions and the office team.
Project managerTakes over apartment buildings once the subcontract is signed, through final payment.
General managerAnswers for builders, margin and both framing and trim.
Which photos should leads send before a frame is covered?
Start with hold-downs and straps at the ends of shear walls, and beam and header connections. Add the nailing on shear wall sheathing before the house wrap goes on, and the signed framing inspection record. The office files them by lot and plan revision. If a buyer reports a crack or a sag years later, those photos show what was built before insulation hid it.
How much does a framing and carpentry office manager make?
First-Line supervisors of office and administrative support workers who work for foundation, structure, and building exterior contractors earned a median of $33.40 an hour ($69,470 a year) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $55,810 and $85,450 a year. Pay also depends on your local market, experience and overtime.
How long should a framing company keep lot files?
Longer than the warranty. Builders, buyers and insurers can raise claims years after a house closes, and each state has its own deadlines for construction claims. Ask your attorney for the limits in each state where you frame, then keep lot files, photos and signed extras at least that long. Scanning older paper files is good work for slow months.
Who bills a builder for extra work?
The office, once the signed extra is in the lot file. The project manager gets the superintendent's signature or the builder's change order, and the office bills the extra as a separate line under that lot. No signature, no invoice. Each Friday, send the project manager a list of extras done in the field that still aren't signed.
How should a framing office manager ad describe the physical work?
Keep the template's lines on 20-pound lifts, long hours at a computer and moving between the office and sites. Next to them, name the real tasks: hauling closed lot files to storage, loading paper into the plan printer, and sometimes driving a revised plan out to a superintendent on a lot. Finish with a sentence welcoming accommodation requests.
