Commercial window cleaning warehouse manager job description

A commercial window cleaning warehouse manager stores, checks and sends out the rope descent gear, swing stage hoists, harnesses and cleaning supplies crews depend on. They keep gear records, pull damaged equipment from service and make sure each crew leaves with what its buildings need.

Median pay, building services companies · BLS, May 2025

$72,010 a year$34.62 an hour

Annual pay: 10th percentile $52,000, middle half $58,260 to $86,180, 90th percentile $147,300. Source: BLS Occupational Employment and Wage Statistics, May 2025.

Reports to
Operations Manager
Department
Operations
Schedule
Weekdays 8 to 5 · Some evenings or weekends when the work calls for it, and on call for urgent warehouse problems.
Also called
Equipment manager · Shop and warehouse manager · Gear room manager · Equipment and supply manager

Commercial window cleaning warehouse manager job description template

This is our Role Blueprint, word for word. Replace the highlighted fields and adjust the example targets and pay to fit your company.

Download as Word file

Window Cleaning - Commercial - Warehouse Manager

Company Name:
[INSERT COMPANY NAME HERE]
Department:
Operations
Reports to:
[Operations Manager]
Location:
[INSERT LOCATION HERE]

1. Position Summary

Responsible for managing warehouse operations for commercial window cleaning supplies, including rope/lift gear and cleaning materials, to ensure inventory accuracy and support efficient field operations.

2. Essential Duties and Responsibilities

  • Oversee the daily operations of the warehouse ensuring efficient management of rope/lift gear, cleaning supplies, and inventory tracking.
  • Implement and maintain inventory control procedures to optimize stock levels and minimize waste.
  • Coordinate with field teams to fulfill supply requests and ensure timely distribution.
  • Enforce safety standards and maintain compliance with industry regulations and best practices.

3. Key Tasks / Daily Activities

  • Conduct daily inventory checks and record keeping for all supplies and specialized equipment.
  • Inspect and maintain rope/lift gear to ensure safety and operational readiness.
  • Process incoming shipments and coordinate outgoing orders with precision and timeliness.
  • Communicate with field teams regarding equipment needs and supply replenishments.

4. Key Performance Indicators (KPIs)

  • Inventory Accuracy: Achieve a target accuracy rate of >98%.
  • Order Fulfillment Rate: Maintain a fulfillment rate of ≥95% for supply requests.
  • Equipment Maintenance Compliance: Ensure 100% adherence to scheduled maintenance protocols.
  • Cost Efficiency: Reduce supply waste and operational costs by at least 10% compared to the previous period.

5. Required Qualifications and Skills

  • Bachelor’s degree or equivalent work experience in warehouse management or logistics.
  • Minimum of 3 years of experience managing warehouse operations.
  • Strong organizational, analytical, and problem-solving skills.
  • Proficiency in inventory management systems and basic computer applications.
  • Excellent verbal and written communication skills.

6. Preferred Experience

  • Prior experience in the home services industry or commercial cleaning operations.
  • Demonstrated leadership in managing inventory and warehouse teams in a similar setting.
  • Familiarity with the maintenance and safety requirements of rope/lift gear and specialized cleaning supplies.

7. Physical Requirements

  • Ability to lift and carry items up to 50 lbs.
  • Frequent standing, bending, and manual handling throughout the work shift.
  • Work in varying temperature conditions, including cold and warm environments.
  • Regularly traverse warehouse floors and operate material handling equipment.

8. Work Environment and Schedule

  • Typical work hours from 8:00 AM to 5:00 PM with a standard 40-hour work week.
  • Occasional evening or weekend shifts may be required to meet operational demands.
  • Minimal travel required for occasional vendor and supplier meetings.
  • On-call availability for resolving emergency warehouse issues as needed.

9. Compensation and Benefits

  • Salary Range: $55,000 - $70,000 USD per year.
  • Performance-based bonus incentives based on achieving key KPIs.
  • Comprehensive Health Insurance package.
  • Dental and Vision coverage.
  • 401k retirement plan with company match.
  • Paid time off, including vacation and holidays.

10. Company Culture and Overview

  • We are an innovative and supportive organization committed to fostering professional growth and development.
  • Our inclusive company culture emphasizes teamwork, continuous improvement, and a strong focus on customer satisfaction.
  • We value transparency, accountability, and a proactive approach to solving challenges.
  • Join our team to be part of a growth-oriented company dedicated to excellence and employee success.

11. How to Apply

If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please send your resume to [INSERT EMAIL HERE] or apply online at [INSERT WEBSITE LINK HERE].

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What a commercial window cleaning warehouse manager looks after

The shelves hold soap and squeegees, but the job turns on the gear that holds people on buildings. Harnesses, ropes, descenders and stage hoists each have rules for when they come out of use.

  • Gear that caught a fall stays out of service

    OSHA requires any fall protection system or part that took an impact load to be removed from service right away. It stays out until a competent person inspects it and finds it undamaged and safe to use. Give crews red tags and bags for anything that stopped a fall, and lock those items away until the inspection is done and written up. Source: eCFR: 29 CFR 1910.140, personal fall protection systems.

  • Stage wire rope has written discard signs

    OSHA's scaffold rule lists when suspension rope must be replaced, including physical damage that weakens it, kinks that affect how it winds on the drum, six broken wires spread through one rope lay or three in one strand, wear that takes more than a third of the outside wires' diameter, torch heat or contact with electrical wires, and signs the secondary brake caught the rope during an overspeed. Check each rope against that list when it comes back to the shop, and log the result. Source: eCFR: 29 CFR 1926.451, general scaffold requirements (suspension scaffolds).

  • Stage hoists need lab testing, never gasoline

    Under the same rule, power and manual hoists on suspension scaffolds must be tested by a qualified testing laboratory, and gasoline-powered equipment and hoists aren't allowed on them. Buy hoists with that testing on record, file the paperwork under each unit's serial number, and send repairs only where the maker approves. Source: eCFR: 29 CFR 1926.451, general scaffold requirements (suspension scaffolds).

  • Serial numbers tie gear to its history

    Harnesses, lanyards, descenders, ropes and hoists each carry a serial or lot number. Log every one with its purchase date, the maker's service life and each inspection. When a maker issues a recall, you can say within the hour which crews have the affected units and pull them.

  • Winter is overhaul season

    In cold states such as Wisconsin, high exterior work often slows in the coldest weeks. Use that time to send hoists for service, retire worn ropes, re-inspect every harness and restock rigging hardware, so the spring contract cycle starts with gear already cleared.

How much commercial window cleaning warehouse managers make

The closest BLS group for commercial window cleaning warehouse managers is transportation, storage, and distribution managers. Transportation, storage, and distribution managers who work for building and home services companies earned a median of $72,010 a year ($34.62 an hour) in May 2025, according to the Bureau of Labor Statistics. That’s below the $107,230 median for transportation, storage, and distribution managers in all industries. About 460 of the 221,180 transportation, storage, and distribution managers in that survey work for building services companies.

Salaried, with a bonus tied to the warehouse's KPIs as the template describes. The template's salary band tops out under the median BLS reports for storage and distribution managers.

Building services companies
All industries
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group10th25thMedian75th90th
Building services companies$52,000$58,260$72,010$86,180$147,300
All industries$65,120$82,440$107,230$146,770$194,900

BLS doesn’t publish pay for window cleaning companies on their own. These figures cover services to buildings and dwellings, which include them. Post a real range for your market in the ad.

The pay line in the template above is an example from our Role Blueprint. Set yours from these figures and what local companies pay.

Skills to hire for, and what you can teach

Hire for these

  • Running a stockroom with accurate counts
  • Knowing fall protection and rigging gear well enough to inspect it
  • Strict tag-out habits for damaged equipment
  • Keeping service records by serial number
  • Leading a small shop team

Teach these on the job

  • Your inventory software
  • Each maker's inspection and service steps for your hoists and descenders
  • Competent person training for fall protection gear
  • Your crews' kit lists for each type of building
  • Your vendors and approved repair shops

Inventory software that tracks serialized gear and inspection dates, a label printer for tags, and a clean, well-lit inspection table for gear checks. A pallet jack moves freight.

Commercial window cleaning warehouse manager interview questions

Two of the 6 questions we'd ask, and what a strong answer sounds like. Ask every candidate the same questions, and rate each answer on your own before you compare notes.

  1. Situational · Chemical exposure

    A tech returns a rope that sat in a chemical spill on a roof. What do you do?

    A strong answer: Quarantines it, follows the maker's guidance, retires it if there's any doubt, and logs it.

  2. Behavioral · Holding the line on gear

    Tell me about a time a crew wanted to take out equipment you'd found a problem with. How did you handle it?

    A strong answer: Names the defect (a frayed rope, a lift past its inspection date, a sticky descender), tagged it out of service, offered a replacement or helped reschedule, and held the line when the crew pushed back.

All 6 questions and the work exercise

Commercial window cleaning warehouse manager KPIs

Use the template's targets as examples. Your own counts, request logs and service records should set the real ones.

Inventory Accuracy
Run rolling counts of supplies and serialized gear, and reconcile each count with the system. Treat one missing harness or descender as more serious than a short count of cleaner.
Order Fulfillment Rate
Track the share of crew requests filled complete and in time for the next day's buildings, using the request log.
Equipment Maintenance Compliance
List every scheduled inspection and service for ropes, harnesses, descenders, hoists and lifts, then check that each was done by its due date and recorded.
Cost Efficiency
Compare supply spending and gear replacement costs per crew hour with the prior period, and explain each big swing by its cause.

Career path

  1. Inventory specialistCounts, receives and issues supplies and spare parts.
  2. Warehouse ManagerOversees gear, stock and the inventory staff.
  3. Operations managerTakes on crew planning, contracts and field results.

Other roles in a commercial window cleaning business

All 18 are in the free Commercial window cleaning Role Blueprint Super Bundle, as Word files you can edit.

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Commercial window cleaning warehouse manager FAQ

How should rope be stored at the warehouse?

Off the floor, out of sunlight, away from heaters, battery chargers and acid-based cleaners, in bags or bins tagged with the rope's serial number and length. Follow each maker's storage and service-life instructions. Keep retired rope in a separate, marked spot so no one grabs it by mistake.

How much does a commercial window cleaning warehouse manager make?

Transportation, storage, and distribution managers who work for building and home services companies earned a median of $72,010 a year ($34.62 an hour) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $58,260 and $86,180 a year. Pay also depends on your local market, experience and bonus terms.

What happens to retired harnesses and ropes?

Cut or destroy them so no one can put them back into use, and record the date and reason in the gear log. Some companies keep a cut, marked piece for training. Never sell or give away retired fall protection gear.

Should the warehouse manager be the competent person for fall gear?

It helps. OSHA wants a competent person to clear any gear that took an impact load, and some companies send their warehouse manager to a maker's or trainer's inspection course for that role. If the warehouse manager isn't trained, name who is and route every tagged item to that person.

What do the template's 50-pound lifting and material handling lines involve here?

Moving rope bags, stage parts and cases of cleaner, loading and unloading trucks, bending to shelve and sort gear, and running a pallet jack across the shop floor. Shop temperatures follow the weather outside. Describe each duty plainly in the listing, and weigh accommodation requests applicant by applicant.

Sources

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