Warehouse Manager job description

A warehouse manager runs the warehouse and yard that supply a home service business: receiving deliveries, keeping counts right, staging parts and materials for jobs, and getting stock onto trucks and out to job sites. Timing drives the job. A missing part or a short truck stops a technician in a customer's home, so the warehouse has to be ready before crews leave.

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Warehouse Manager job description template

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[Company name] · [City, State]

Warehouse Manager

[Full-time / part-time] · [Base pay range and pay period] · Reports to [operations manager or general manager]

Position summary

As warehouse manager at [Company name], you'll see that our technicians and crews roll out of the warehouse and yard fully stocked. You receive and check deliveries, keep inventory counts accurate, stage parts and materials for scheduled jobs, and get the right stock to each truck and job site. You lead the warehouse team and keep the building safe, from clear aisles to forklift training.

What you’ll do

  • Receive deliveries against purchase orders, note damage or shortages before signing, and settle them with the supplier.
  • Keep inventory accurate in [your inventory software] with regular cycle counts and [a yearly full count].
  • Stage parts, equipment and materials by job, and have them ready before [the crews' start time].
  • Get stock to the field: restock trucks from [your truck stock lists], fill restock requests, and schedule deliveries to job sites.
  • Reorder stock, and work with suppliers on late orders, returns and [warranty credits].
  • Track tools and equipment, and schedule maintenance or repairs before they fail on a job.
  • Lead the warehouse team and keep the building safe: clear aisles, safe storage of [chemicals, cylinders or heavy stock], and forklift training and evaluation for every operator.

A typical day

  • Open the warehouse and check that crews and technicians have what they need before they leave.
  • Check in deliveries, put stock away and update counts.
  • Fill restock requests and pull parts for tomorrow's scheduled jobs.
  • Walk the floor for blocked aisles, damaged racking and unsafe storage.
  • Review low stock and place orders with suppliers.

What you need

  • [3+] years running or supervising a warehouse, stockroom or parts counter.
  • Experience with inventory software, purchase orders and cycle counts.
  • Has led a small team and trained new staff.
  • Forklift operator training and evaluation, or able to complete them before operating one.
  • [A valid driver's license, if the role makes supply runs or deliveries].

Nice to have

  • Warehouse or parts-counter work at a contractor or supply house.
  • Knows the parts and materials your trade stocks, such as [your common stock].
  • Has set up labeled bins, pre-built job kits or other Lean methods in a stockroom.
  • OSHA 10 or OSHA 30 General Industry card.

Physical requirements

  • Stand, walk, bend and lift boxes and stock up to [50] pounds for much of the shift.
  • Operate forklifts and powered pallet jacks after the required training and evaluation, and move stock with hand trucks.
  • With or without reasonable accommodation.

Schedule and work environment

  • Warehouse and yard at [location], with heat and cold near open dock doors.
  • Early starts so stock is ready before crews leave: [start time]. Longer hours in [your busy season].
  • On call for urgent parts or equipment problems: [your on-call setup].

Pay and benefits

  • Base pay: [range and hourly or salary basis]. Additional pay: [overtime, bonus or incentive terms, or none].
  • Benefits: [health, dental, vision, retirement, paid time off, and when eligibility starts].

How to apply

Apply at [application link]. Our process is [phone interview, in-person interview, and next steps]. Contact [hiring contact] if you need an accommodation during the application process.

How the warehouse manager role changes by industry

Every warehouse manager receives, counts and hands out stock. The trade decides what sits on the shelves and where it goes: chemicals that need labels and safe storage at pest control and pool companies, refrigerant cylinders in refrigeration, drying equipment that goes out to job sites in restoration, roofing material by the pallet, and store shipments and online orders in retail.

All 53 industry versions

Warehouse Manager KPIs

Choose the ones that fit your warehouse; your own counts, job delays and incident records give you the targets.

  • Inventory accuracy from cycle counts: [your target].
  • Jobs delayed by missing or wrong material: [your target].
  • Restock requests and job kits filled by [the daily cutoff]: [your target].
  • Tools and equipment out of service for repairs: [your target].
  • Stock written off for damage, loss or expiration: [your target].
  • Safety incidents in the warehouse and yard: [your target].

Before you hire a warehouse manager

  • Ask how they kept counts right. Have candidates walk you through their last cycle count routine and the biggest count error they found. Strong answers name the cause, not just the fix.
  • Check forklift training, don't assume it. Under OSHA's powered industrial truck standard (29 CFR 1910.178), training from a past job counts only if it fits your trucks and conditions and your own evaluation finds the operator competent. Ask who trained the candidate, and if they'll train your other operators, check that they have the knowledge, training and experience OSHA requires of trainers.
  • Name your stock in the ad. Chemicals, refrigerant, pallets of material and bins of small parts each call for different habits. Say what your warehouse holds so candidates from the right kind of shop apply.
  • Decide who buys. In some shops the warehouse manager places orders; in others an operations manager or buyer does. Say which in the ad, since purchasing is a different skill from running the floor.
  • Test the morning rush. Give finalists a scenario: a few trucks short on stock, a late delivery and a crew about to leave. Ask for their first three moves and who hears from them.

When applications come in, Iris interviews applicants by phone using your requirements. Your team reviews the answers and decides who to meet.

Warehouse Manager interview questions

Two of the 10 questions in our warehouse manager interview guide, and what a strong answer sounds like.

  1. Situational · Receiving and returns

    A delivery arrives while crews are loading. The packing slip doesn't match the purchase order, two boxes have no labels, and the driver is pressing you to sign so they can leave. What do you do?

    A strong answer: Counts pieces against the slip, writes shortages, damage and unlabeled boxes on the driver's receipt before signing, takes photos, holds the unlabeled boxes in a marked receiving area instead of putting them away, receives only what arrived, and tells purchasing and the supplier the same day.

  2. Behavioral · Inventory accuracy

    Tell me about a count error that kept coming back until you found the real cause.

    A strong answer: Names the item and the pattern (same bins, same shift, same supplier), the real cause, like a unit-of-measure mixup, look-alike parts or stock taken without being issued, a process fix, and what accuracy looked like afterward.

All 10 questions and the work exercise

Warehouse Manager job description FAQ

What does a warehouse manager do?

A warehouse manager receives deliveries, keeps inventory counts accurate, stages parts and materials for jobs, and gets stock to trucks and job sites. In a home service business they also look after tools and equipment, lead the warehouse staff, and keep the building safe, including forklift training.

How much does a warehouse manager make?

U.S. median pay for transportation, storage and distribution managers was $51.55 an hour, or $107,230 a year, in 2025, according to BLS data published by O*NET. The figure spans every industry, large distribution centers and logistics companies among them. Compare local postings for warehouse managers and warehouse supervisors at companies your size.

What's the difference between a warehouse manager and an inventory specialist?

An inventory specialist counts, orders and restocks. A warehouse manager also runs the building and the people: receiving, storage layout, staging, equipment, safety and the team. Smaller shops often start with an inventory specialist and add a warehouse manager once there is a team to lead.

Does a warehouse manager need forklift certification?

Only if they drive one, though most also run the forklift program. Under OSHA's powered industrial truck standard (29 CFR 1910.178), the employer certifies that each operator has been trained and evaluated, with the operator's name, the dates and who did the training and evaluation. Each operator is evaluated again at least once every three years, and gets refresher training after unsafe driving, an accident or near miss, a poor evaluation, a move to a different type of truck, or a workplace change that affects safe driving.

What should a warehouse manager job description include?

Start with the standard sections, from the summary to how to apply. The parts that matter most here: what the warehouse holds, how many trucks and crews it supplies, your inventory software, whether the role buys stock, the start time, and any forklift or driving duties.

Is the HireBus Role Blueprint free?

Yes. Anyone can copy the template here, and downloading the Word copy takes no email address. Choose your trade's version in the download box, or keep the general one.

Sources

Pay and outlook figures cover all transportation, storage and distribution managers in every industry, including logistics and distribution companies, not only home service businesses. O*NET reports 228,100 people employed in 2025 and projects faster than average growth (5% to 6%), with about 18,300 job openings a year, on average, from 2025 to 2035.

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