A commercial window cleaning sales manager directs the reps selling window contracts for office, retail and apartment buildings, plus high-rise jobs and construction cleans. They set targets, check the access plan behind every large bid, and close key deals with property management firms.
By the HireBus team · Updated · Pay data: BLS, May 2025
Median pay, building services companies · BLS, May 2025
Lead and manage the commercial window cleaning sales team to exceed sales targets and drive business growth. Develop and execute effective sales strategies to secure new contracts and expand market presence. Collaborate with cross-functional teams to ensure high customer satisfaction and ensure operational excellence.
2. Essential Duties and Responsibilities
Set and monitor sales targets to continuously drive revenue performance.
Oversee a team of sales representatives ensuring alignment with company goals.
Secure and expand new commercial window cleaning contracts through proactive outreach and relationship building.
Analyze market trends and adjust sales strategies to stay competitive.
3. Key Tasks / Daily Activities
Conduct daily sales team briefings and performance reviews.
Prospect new business opportunities through cold calling and in-person client visits.
Participate in client meetings to present service offerings and secure contracts.
Review and update sales reports to track progress against targets.
4. Key Performance Indicators (KPIs)
New Sales Contracts: Secure an average of 5 new contracts per month.
Revenue Growth: Achieve a 10% month-over-month sales increase.
Customer Satisfaction Rating: Maintain a rating above 4.8 stars.
Sales Team Productivity: Ensure a minimum of 80% of representatives meet their individual targets.
5. Required Qualifications and Skills
Bachelor’s degree in Business, Marketing, or a related field.
Minimum of 5 years of sales management experience, preferably in commercial services.
Excellent communication and leadership skills to manage and motivate teams.
Proficiency in CRM software and Microsoft Office Suite to track sales metrics effectively.
6. Preferred Experience
Experience in the home services or facilities management industry.
Proven track record of exceeding sales targets in a commercial environment.
Familiarity with window cleaning or related facility maintenance services.
Experience working in fast-paced, target-driven sales environments.
7. Physical Requirements
Ability to perform occasional site visits involving moderate walking and standing.
Capacity to lift up to 25 lbs as needed for on-site assessments or demonstrations.
Comfortable working in varied weather conditions during client site visits.
Occasional travel required for meetings, training, and customer visits.
8. Work Environment and Schedule
Typical work hours are Monday through Friday, 8:00 AM to 5:00 PM.
Some evening or weekend work for client meetings and networking events may be required.
Regular travel between client locations and company offices is expected.
Fast-paced, dynamic office environment with opportunities for remote work.
9. Compensation and Benefits
Salary Range: $70,000 - $90,000 per year, depending on experience.
Performance-based bonuses and commission structure on new contract acquisitions.
Health, Dental, and Vision insurance coverage.
401(k) plan with company matching contributions.
10. Company Culture and Overview
At [INSERT COMPANY NAME HERE], we foster a culture of collaboration, accountability, and innovation.
We are committed to your professional growth and offer ongoing training and development opportunities.
Our team is dedicated to excellence and strives to create a positive impact on our customers and community.
We value diversity, encourage teamwork, and support a work-life balance that helps all employees succeed.
11. How to Apply
If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please send your resume to [INSERT EMAIL HERE] or apply online at [INSERT WEBSITE LINK HERE].
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What makes commercial window cleaning sales management different
This team sells year-round building contracts and one-time construction cleans. Its buyers include management firms, builders and public agencies. The manager prices the access, follows the buying rules and keeps the accounts.
State buildings come with a vendor sign-up
Public agencies often put window cleaning out to bid, and each state sets its own steps. In West Virginia, for example, the state purchasing director may not accept a bid from a vendor who hasn't paid the annual vendor fee. The vendor also has to file a disclosure certificate first. Sign up in each state you sell in before the bid you want is posted. Give one person the job of watching public bid notices. Source: West Virginia Code 5A-3-12, Prequalification disclosure and annual fee by vendors.
A rep's accounts need a fair agreement
Property managers may follow the rep who walks their buildings, so a rep who leaves can take accounts along. Rules on non-competes vary by state. Wisconsin law enforces a covenant not to compete only when its limits are reasonably needed to protect the employer. If any part is unreasonable, the whole covenant fails, reasonable parts included. Keep any limit narrow, and have a lawyer in your state write it. Source: Wisconsin Statutes 103.465, Restrictive covenants in employment contracts.
Cold email to a property manager is still covered
Reps often email property managers they have never met. The FTC's CAN-SPAM guide says business-to-business email gets no exception. Every prospecting email must carry your valid physical postal address and a plain way to unsubscribe. Opt-outs have to be honored within 10 business days. Set this up once in the CRM so every rep's emails follow it. Source: FTC: CAN-SPAM Act, a compliance guide for business.
Price the access, then the glass
On a tall building, much of the price comes from reaching the glass: the access method, the roof setup, how often the rig moves and the hours the property allows. Build the price sheet by access type. Ask reps to show the access plan behind every bid above an amount you set, and approve those bids yourself before they go out.
Construction cleans need their own pipeline
Final cleans on new buildings are sold to general contractors, not property managers. They come from bid lists, not renewal dates. Give one rep the contractor accounts and track bids by project and expected finish month. When a building you cleaned at turnover gets a property manager, pass it to the rep who sells recurring service. That handoff can start a long contract.
How much commercial window cleaning sales managers make
Sales managers who work for building and home services companies earned a median of $99,910 a year ($48.04 an hour) in May 2025, according to the Bureau of Labor Statistics. That’s below the $148,270 median for sales managers in all industries. About 1,470 of the 637,080 sales managers in that survey work for building services companies.
Expect a salary, bonuses and commission on new contracts, per the template. Its salary band begins over the lowest BLS figure here and tops out under the median, before commission.
Building services companies
$99,910$99,910 median Middle half $73,930–$143,320 10th–90th $63,920–$201,990
All industries
$148,270$148,270 median Middle half $100,360–$207,340 10th–90th $73,170–$290,540
$0k$50k$100k$150k$200k$250k$300k$350k
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group
10th
25th
Median
75th
90th
Building services companies
$63,920
$73,930
$99,910
$143,320
$201,990
All industries
$73,170
$100,360
$148,270
$207,340
$290,540
BLS doesn’t publish pay for window cleaning companies on their own. These figures cover services to buildings and dwellings, which include them. Post a real range for your market in the ad.
The pay line in the template above is an example from our Role Blueprint. Set yours from these figures and what local companies pay.
Skills to hire for, and what you can teach
Hire for these
Has coached a team selling year-round contracts to property or facility managers
Walks a building and spots what drives the price
Runs a pipeline in a CRM and forecasts from it
Negotiates multi-year agreements and renewals with property management firms
Settles scope with operations before a large bid goes out
Teach these on the job
Rope descent, swing stage and lift basics, and the costs behind each
Public bid sign-up and steps in the states you sell in
The company's price sheet and approval levels
Post-construction cleaning scope and contractor paperwork
Reps log every building in Salesforce, HubSpot, Pipedrive or a similar CRM. Satellite and street views let the manager check a rep's count of building sides from the desk, and a spreadsheet or estimating tool holds the price sheet. A manager who can read building drawings and a rep's photos will catch pricing mistakes before a bid goes out.
Two of the 6 questions we'd ask, and what a strong answer sounds like. Ask every candidate the same questions, and rate each answer on your own before you compare notes.
Situational · Bid discipline
A rep wants to underbid a high-rise contract to get in the door. What do you do?
A strong answer: Reviews the estimate, checks access and weather assumptions, holds a minimum margin, and walks away if needed.
Behavioral · Coaching reps
Tell me about a rep you coached into a top performer.
A strong answer: Explains the rep's gap, the coaching (proposal reviews, joint walkthroughs, practice), and the measured change in proposals or wins.
Treat the template's numbers as examples. Base yours on how many buildings your crews can take on and how long your bids take to close.
New Sales Contracts
Count signed agreements by month from the CRM. Split them into recurring contracts, one-time cleans and construction cleans, so a month of small one-time jobs doesn't hide a weak recurring pipeline.
Revenue Growth
Compare booked yearly contract value month over month, and against the same month last year. Spring and fall bid seasons can make one month look better than it is.
Customer Satisfaction Rating
Survey property managers after the first service on a new contract and again before renewal. The sales manager calls anyone who scores low, with the field supervisor's notes in hand.
Sales Team Productivity
Track each rep's walk-throughs, proposals sent and contracts signed against their own target each month. Review the share of reps on target in monthly one-on-ones, not only at year end.
Career path
Sales representativeWalks buildings, prices drops and signs recurring contracts.
Major accounts representativeHandles the firms that manage many buildings and the largest bids.
Sales ManagerLeads the reps, approves large prices and closes key accounts.
General managerRuns sales and field work together for the whole company.
Other roles in a commercial window cleaning business
When should a field supervisor join a sales walk-through?
Bring one to any building that needs rope, stage or lift work, any construction clean, and any site with odd access, like a sloped glass wall or a busy sidewalk. The supervisor checks the setup and crew size the rep has priced. On storefront and low-rise work, a trained rep can walk the site alone. The sales manager sets that line so reps don't have to guess.
How much does a commercial window cleaning sales manager make?
Sales managers who work for building and home services companies earned a median of $99,910 a year ($48.04 an hour) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $73,930 and $143,320 a year. Pay also depends on your local market, experience and bonus terms.
How should a sales manager respond when a management firm puts all its buildings out to bid?
Treat each building as its own bid. Walk the ones you don't clean yet, and check the scope on the ones you do. Price each one so the firm can award them one at a time. Ask what the firm is unhappy with before you cut a price. The answer may be response time or a missed notice, not the rate. Keep a contact at each building as well as at the regional office.
What belongs in the daily sales briefing?
Keep it short. Cover the walk-throughs booked for the day, the proposals due, contracts nearing their end date and any building that operations flagged for access trouble or a complaint. End by naming who follows up on each open bid, so nothing waits for the next meeting.
What do the sales manager template's lines on walking, lifting and weather involve?
They describe site visits. That means walking a building's sides, plaza and parking areas, sometimes going up to a roof with a supervisor, and looking at glass outside in heat, cold or rain. The lifting line covers things like a sample kit, display stand or box of brochures for a demonstration. Go through those duties in the interview, and ask the candidate whether they can perform each one, with an accommodation if needed.
