Commercial window cleaning job descriptions
Every role a $20M business in this industry hires for: 18 Role Blueprints, from leadership to the field. Open any role for its full template and a free Word file.
Leadership 4
Chief Executive Officer
A commercial window cleaning chief executive officer picks which buildings, markets and contracts to chase, and personally closes the largest service agreements with property owners and managers.
Chief Operating Officer
A commercial window cleaning chief operating officer oversees everything crews do in the field: schedules, equipment and the safety program for rope, stage, platform and lift work.
Chief Financial Officer
A commercial window cleaning chief financial officer builds the budget, tracks cost by building and contract, and keeps cash steady between property managers' payment runs.
General Manager
A commercial window cleaning general manager runs a region's crews, high-rise schedule and client relationships, and answers for its results.
Managers 7
Field Supervisor
A commercial window cleaning field supervisor runs several crews across office, retail and apartment buildings and checks rope, stage and lift setups before anyone goes over the edge.
HR Manager
A commercial window cleaning HR manager hires and keeps the technicians who clean glass from ropes, swing stages and lifts, along with the office team behind them.
Marketing Manager
A commercial window cleaning marketing manager gets property managers, facility managers and builders to ask for a walk-through.
Office Manager
A commercial window cleaning office manager oversees invoicing, contracts and front office staff at a company that cleans office, retail and apartment buildings on contract.
Operations Manager
A commercial window cleaning operations manager matches crews, lifts and rigging to buildings every day, and reworks the plan when wind, access or other trades get in the way.
Sales Manager
A commercial window cleaning sales manager directs the reps selling window contracts for office, retail and apartment buildings, plus high-rise jobs and construction cleans.
Warehouse Manager
A commercial window cleaning warehouse manager stores, checks and sends out the rope descent gear, swing stage hoists, harnesses and cleaning supplies crews depend on.
Office and sales 5
Customer Service Representative
A commercial window cleaning CSR answers property managers, building engineers and general contractors, books their cleans and keeps each account's details current.
Dispatcher
A commercial window cleaning dispatcher assigns crews, trucks and rented lifts to each day's buildings, tracks them by GPS and reworks the route when a roof stays locked or a delivery runs late.
Bookkeeper
A commercial window cleaning bookkeeper bills and collects on building contracts, pays rental yards and subcontractors, and codes each crew hour and lift rental to the building it served.
Inventory Specialist
A commercial window cleaning inventory specialist orders, receives and counts what crews use on office, retail and apartment buildings, from cleaner and squeegee rubber to replacement fall protection parts.
Sales Representative
A commercial window cleaning sales representative finds property and facility managers who need their glass cleaned, walks each building and prices the work.
In the field 2
Lead Technician
A lead commercial window cleaner rigs roofs, works the hardest rope, stage and lift drops, and trains newer cleaners on live buildings.
Technician
A commercial window cleaner washes the outside glass of stores, offices and apartment buildings.
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