A chimney service sales manager runs a team of reps who inspect chimneys and sell relines, rebuilds, caps and hearth products. They review the footage behind big proposals, keep financing offers inside the rules, and train reps to present findings plainly, so no homeowner buys out of fear.
By the HireBus team · Updated · Pay data: BLS, May 2025
Median pay, building services companies · BLS, May 2025
Spearhead the sales efforts for our Chimney & Fireplace Services, driving revenue through strategic planning, performance tracking, and team mentoring to ensure exceptional customer service and market growth.
2. Essential Duties and Responsibilities
Set strategic sales targets for the chimney and fireplace services division.
Track team performance and adjust strategies to meet and exceed established goals.
Mentor and coach sales representatives to enhance their selling skills and confidence.
Develop and implement innovative sales strategies to capture new market opportunities.
Collaborate with cross-functional teams to streamline service delivery and maintain customer satisfaction.
3. Key Tasks / Daily Activities
Monitor daily sales activities and review performance metrics to keep the team aligned with targets.
Conduct regular team meetings to provide updates, share best practices, and address challenges.
Engage with high-value clients to nurture relationships and close key contracts.
Analyze sales reports to identify trends, forecast future performance, and adjust targets.
Prospect new business opportunities through cold calling, referrals, and networking events.
Coordinate with marketing and customer service teams to ensure seamless client experiences.
4. Key Performance Indicators (KPIs)
Revenue Growth: Achieve a minimum 20% increase in annual sales revenue.
Customer Satisfaction Rating: Maintain a service quality rating above 4.8 stars.
New Sales Opportunities: Generate at least 50 qualified leads per quarter.
Sales Conversion Rate: Maintain a conversion rate of at least 30%.
5. Required Qualifications and Skills
Bachelor’s degree in Business, Marketing, or a related field.
Minimum 3-5 years of sales or sales management experience in a competitive environment.
Proven leadership skills with a strong ability to motivate and guide a sales team.
Excellent analytical, strategic planning, and problem-solving skills.
Proficiency in CRM software and Microsoft Office suite.
Outstanding communication, negotiation, and interpersonal skills.
Ability to thrive in a fast-paced, customer-oriented atmosphere.
6. Preferred Experience
Prior experience in the home services, construction, or related industries.
Familiarity with chimney and fireplace service technologies and current market trends.
Demonstrated success in mentoring sales teams and consistently achieving sales targets.
Experience working within a structured, regulated, or unionized environment.
7. Physical Requirements
Ability to occasionally lift and maneuver items up to 25 lbs.
Capacity to work in varying weather conditions and confined spaces during site visits.
Adequate visual and auditory acuity required to conduct on-site evaluations.
Prolonged periods of standing and walking may be necessary during service site assessments.
8. Work Environment and Schedule
Typical work hours: Monday-Friday, 8:00 AM to 5:00 PM.
Occasional travel to service sites, client meetings, and industry events.
Potential for after-hours and weekend work during peak seasons or special projects.
Office-based role with regular interactions with clients and team members.
9. Compensation and Benefits
Salary Range: $65,000 - $85,000 USD per year.
Performance-based bonuses and commission structure available.
Comprehensive Health, Dental, and Vision insurance.
401k retirement plan with company match.
Paid time off, holidays, and opportunities for professional development.
10. Company Culture and Overview
At [INSERT COMPANY NAME HERE], we foster a collaborative and growth-oriented work environment.
We value innovation, dedication, and a customer-centric approach in all aspects of our business.
Our culture promotes continuous learning, career advancement, and team success.
We are committed to excellence in service delivery and to empowering our employees to reach their full potential.
11. How to Apply
If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please send your resume to [INSERT EMAIL HERE] or apply online at [INSERT WEBSITE LINK HERE].
Need help filling this role? HireBus posts the ad, Iris interviews every applicant by phone before you do, and you decide who to hire. Start hiring now
Almost every chimney sale starts with a safety finding inside someone's home. That hands reps an easy way to scare people, and this manager's job is to make sure they never use it.
Grade findings before pricing them
Teach reps to sort each finding into three plain groups: don't use it until it's fixed, fix it before next season, and keep an eye on it. Give each group its own wording, and bring out the price only after the homeowner has seen the photo or clip. When a rep calls a hairline crown crack an emergency, or a missing cap a fire waiting to happen, correct it in the truck that day.
Ride-alongs start at the camera
Watch the rep run the camera and talk the homeowner through the clip, not only the close at the kitchen table. Each week, pull a few sold relines and rebuilds and watch the footage without the rep's notes. Could another technician defend the proposal from that clip alone? A rep whose sales don't hold up to that test comes off large jobs until they do.
Financing sheets have trigger words
For an installment loan with a set number of payments, Regulation Z has four details that set off extra disclosures: money down, how many payments or how long, the size of any payment, and any finance charge. A yard sign reading "Insert and liner, 60 easy payments" names one. The sign then has to show the down payment, how the full loan is repaid, and the rate, labeled "annual percentage rate." Revolving store-card plans follow other sections. Keep one approved sheet per lender. Source: eCFR: 12 CFR 1026.24, Regulation Z advertising rules.
Sold in the fall, built in the spring
Inspections stack up in the fall, when the same crews are busy sweeping, so a reline sold in October may not go in until the slow months. Reps quote install dates from the backlog the operations manager shares, not from hope. When a finding means the fireplace shouldn't be used, say so plainly, and never sell a rush fee to jump ahead of other unsafe chimneys waiting in the same line.
Proposals written for a home sale
An inspection for a home sale often ends in a proposal that the buyer and seller then bargain over. Set the rules for these: one price whether it pays for the work or for a credit at closing, and a clear date the price holds until. A rep who trims the price for the seller, or pads it for the buyer, pulls the company into a fight that isn't its own.
How much chimney service sales managers make
Sales managers who work for building and home services companies earned a median of $99,910 a year ($48.04 an hour) in May 2025, according to the Bureau of Labor Statistics. That’s below the $148,270 median for sales managers in all industries. About 1,470 of the 637,080 sales managers in that survey work for building services companies.
Per the template, pay is salary, bonus and commission. Pay any override on repairs that were installed and paid for, and spell out what happens to it when a footage review finds a sold repair wasn't needed.
Building services companies
$99,910$99,910 median Middle half $73,930–$143,320 10th–90th $63,920–$201,990
All industries
$148,270$148,270 median Middle half $100,360–$207,340 10th–90th $73,170–$290,540
$0k$50k$100k$150k$200k$250k$300k$350k
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group
10th
25th
Median
75th
90th
Building services companies
$63,920
$73,930
$99,910
$143,320
$201,990
All industries
$73,170
$100,360
$148,270
$207,340
$290,540
BLS doesn’t publish pay for chimney sweeps on their own. These figures cover services to buildings and dwellings, which include them. Post a real range for your market in the ad.
The pay line in the template above is an example from our Role Blueprint. Set yours from these figures and what local companies pay.
Skills to hire for, and what you can teach
Hire for these
Has led in-home or on-site reps who inspect what they sell
Reads chimney camera footage well enough to question a proposal
Coaches calm, plain findings and acts when a top seller leans on fear
Builds a price book with real options for liners, crowns, caps and inserts
Plans sales around fall sweeping and spring install capacity
Teach these on the job
Your liner, insert and stove lines and their makers' rules
Your lenders' plans and approved ad wording
Your footage review routine with the master technician
Proposal and close reports in your CRM
Each state's home repair contract rules
The manager works from the field service software's proposal list, with each proposal's photos and camera clips attached, plus the price book and lender portals. A shared folder of approved financing sheets keeps reps from writing their own.
Chimney service sales manager interview questions
Two of the 6 questions we'd ask, and what a strong answer sounds like. Ask every candidate the same questions, and rate each answer on your own before you compare notes.
Situational · Checking an unusually high close rate
One rep turns far more inspections into relining sales than anyone else on the team. What do you check?
A strong answer: Reviews the video and photos behind each sale, rides along, calls customers, looks at complaints and callbacks and has a senior technician spot-check, to tell real skill from overselling.
Behavioral · Coaching honest selling
Tell me about a time you coached a salesperson to sell more repairs without scare talk.
A strong answer: The specific behavior they changed, such as showing photo and video evidence and giving clear options, and the results in sales and complaints.
Base each target on the last four seasons of your proposals. Fall inspections and spring installs pull sales into different months.
Revenue Growth
Installed and paid repair and hearth sales, against last year's same quarter, by branch. Leave out any sale a footage review overturned.
Customer Satisfaction Rating
Survey scores and reviews from every homeowner who got a proposal, whether they bought or not. Comments about feeling rushed or frightened go to the manager first.
New Sales Opportunities
Count inspections that ended in a written proposal, plus new property managers, agents and inspectors who sent work. Split them by source.
Sales Conversion Rate
Signed proposals that held through the cancellation period, divided by proposals presented, by rep and job type. A rate on relines far above the team's earns a footage check before praise.
What does "adequate visual and auditory acuity" in the template mean?
It describes a body, not the work, so rewrite it as tasks: reviewing camera footage on a tablet in a dim attic or basement, spotting a cracked flue tile in a photo, and talking with a homeowner and a rep on a job site. Then ask each candidate if they can handle them, and talk through any accommodation they'd need.
How much does a chimney service sales manager make?
Sales managers who work for building and home services companies earned a median of $99,910 a year ($48.04 an hour) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $73,930 and $143,320 a year. Pay also depends on your local market, experience and bonus terms.
Who should a chimney sales manager cold call?
Property management companies, condo boards and real estate offices, where one relationship covers many flues. The FTC's telemarketing rule carves sales calls to a business out of almost all of its requirements. A condo board treasurer reached on a home or cell number is a resident, though, so run those numbers through the same registry and consent checks the rehash specialist uses, and leave homeowner lists to that role.
What should a chimney sales manager do when a homeowner sends a lower bid?
Lay the two scopes side by side before talking price. Chimney bids often differ in ways a homeowner can't see: a bare liner against an insulated one, a stainless alloy rated for the fuel against a cheaper one, a crown rebuilt against one coated, a cap that covers every flue against one that covers a single flue. Walk the homeowner through the gaps with your clips. Match a price only when the scopes really match.
What should a sales manager do about a rep whose findings keep getting overturned?
Take them off large jobs and ride along until you see why. Some reps misread the camera; they need time with the master technician. Some know better and push anyway. Send that pattern to HR as a conduct problem, with the clips, and stop paying commission on the jobs in question until the review is done.
