A demolition rehash specialist works the bids and quotes that never became jobs, from projects an owner shelved or sent out again to teardowns waiting on a lender or a permit. They find out what changed, get a fresh price from the estimator, and book the next step.
By the HireBus team · Updated · Pay data: BLS, May 2025
Median pay, specialty trade contractors · BLS, May 2025
Annual pay: 10th percentile $31,010, middle half $34,310 to $46,240, 90th percentile $49,820. Source: BLS Occupational Employment and Wage Statistics, May 2025, specialty trade contractors.
Reports to
Sales Manager
Department
Operations
Schedule
Weekdays 8 to 5, some overtime · Monday to Friday, mostly from the office, with overtime when bids pile up and short trips to sites in the service area
Serve as the primary point of contact to re-engage lost leads and prospects within the demolition sector. Drive additional revenue by reviving relationships with previous customers and identifying new opportunities. Collaborate closely with sales, operations, and field teams to ensure a seamless customer experience and enhanced project outcomes.
2. Essential Duties and Responsibilities
Revisit and re-engage lost leads and dormant prospects to unlock potential business opportunities.
Strategically assess customer histories and needs to recommend demolition solutions that drive additional revenue.
Collaborate with cross-functional teams to ensure the smooth execution of rehash initiatives.
Maintain accurate records of customer interactions, feedback, and follow-up actions for continuous improvement.
3. Key Tasks / Daily Activities
Monitor and update lead statuses in the CRM system daily.
Initiate follow-up calls, emails, and in-person meetings with prospects.
Analyze customer data to identify re-engagement opportunities and tailor outreach strategies.
Provide feedback to management on trends, challenges, and potential process improvements.
4. Key Performance Indicators (KPIs)
Revenue per rehash engagement: Target of $150 per hour.
Callback rate: Achieve an average of less than 5% per campaign.
Prospect re-engagement success rate: Attain a minimum conversion rate of 25%.
High school diploma or equivalent required; Bachelor’s degree preferred.
Minimum 3 years of experience in customer service, sales, or relevant demolition roles.
Excellent communication, negotiation, and relationship-building skills.
Proficiency in CRM systems and sales tracking tools.
6. Preferred Experience
Proven track record in rehash or lead renewal roles within home services or demolition industries.
Experience working in demolition, construction, or related fields.
Demonstrated ability to convert lost leads into active projects.
Comfortable with both fieldwork and office-based responsibilities.
7. Physical Requirements
Ability to lift up to 50 lbs.
Willingness to work in demolition sites and varying environmental conditions.
Adequate stamina for prolonged periods of active field work.
Comfortable with occasional exposure to outdoor or rugged job sites.
8. Work Environment and Schedule
Typical work hours: Monday to Friday, 8 AM – 5 PM.
Occasional overtime required based on project and prospect demands.
Minimal travel required within designated service regions.
Fast-paced, dynamic environment in both field and office settings.
9. Compensation and Benefits
Salary range: $45,000 – $55,000 per annum.
Performance-based bonus and commission structure.
Comprehensive Health, Dental, and Vision benefits.
401k plan with company matching contributions.
Additional fringe benefits including paid time off and ongoing training programs.
10. Company Culture and Overview
At [INSERT COMPANY NAME HERE], we pride ourselves on fostering an innovative and collaborative environment that champions growth and professional development. Our culture is built on mutual respect, accountability, and a shared commitment to delivering outstanding service in the home services industry.
11. How to Apply
If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please send your resume to [INSERT EMAIL HERE] or apply online at [INSERT WEBSITE LINK HERE].
Need help filling this role? HireBus posts the ad, Iris interviews every applicant by phone before you do, and you decide who to hire. Start hiring now
A lost demolition bid is often not lost for good. Owners shelve projects, send them out again after a redesign, or change general contractors, and homeowners wait months on a lender or a permit. Rehash keeps track of each one.
Shelved projects come back with a new bid date
When an owner's bids come in high, the building is often redesigned and bid again, sometimes with other general contractors. Rehash keeps each lost demolition bid open with the project name, owner and architect. They watch bid sites, ask contractors for news, and tell the estimator the day the job comes back. The company that priced round one knows the building and can turn a number faster than a sub seeing it fresh.
Teardowns wait on someone else's date
Homeowners and small builders tearing down to build again often stall on a date you don't control: the lot closing, the lender's approval, the architect's plans or the new building permit. Log which one the job is waiting on. When it's the permit and the city posts permit status online, look it up before each call, so you ring the week it's issued rather than every two weeks in between.
An old price needs a new look
Disposal rates, fuel, scrap prices and wages move between the first bid and the rehash call. So does the building. A vacant house may have lost its copper to thieves, taken on water or been posted by the city. So rehash never reads an old number back to a client. They ask what changed, send the estimator back out if the building did, and offer the new price with its date.
Contractors and homeowners fall under different call rules
Most numbers on a demolition rehash list belong to businesses: contractors, developers and building managers. The FTC's telemarketing rule exempts calls to a business, apart from its bans on misleading statements, so its do-not-call limits don't reach them. A family tearing down its own house is a household. If the family signed its number up for the do-not-call registry, its quote request allows calls for 90 days, short next to a lender's timeline. Past that, write or email unless the family signed an OK to calls. Check state rules too. Source: eCFR: Telemarketing Sales Rule exemptions, including calls to businesses (16 CFR 310.6).
Property managers have the next suite coming
A property manager who hired you to gut one suite will lose another tenant. Keep each past client's lease end dates and the spaces they mentioned on the last job, and call a few months ahead. Ask the project manager how the last job went before you dial. A client with an open complaint about dust or a damaged floor needs that fixed before anyone asks for more work.
How much demolition rehash specialists make
The closest BLS group for demolition rehash specialists is telemarketers. Telemarketers who work for specialty trade contractors earned a median of $18.07 an hour ($37,590 a year) in May 2025, according to the Bureau of Labor Statistics. That’s above the $35,450 median for telemarketers in all industries. About 1,280 of the 58,430 telemarketers in that survey work for specialty trade contractors.
The template sets a salary, then adds a bonus and commission. The salary starts near the top quarter of this chart for telemarketers at specialty trade contractors and its top clears the chart, since this job reads bid files and meets prospects rather than dialing from a script. Pay commission on revived jobs once they are billed, and agree on paper how the estimator who reprices the job shares the credit.
Specialty trade contractors
$37,590$37,590 median Middle half $34,310–$46,240 10th–90th $31,010–$49,820
All industries
$35,450$35,450 median Middle half $29,640–$40,230 10th–90th $27,040–$50,350
$20k$30k$40k$50k$60k
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group
10th
25th
Median
75th
90th
Specialty trade contractors
$31,010
$34,310
$37,590
$46,240
$49,820
All industries
$27,040
$29,640
$35,450
$40,230
$50,350
BLS doesn’t publish pay for telemarketers at other specialty trade contractors on their own, so these figures cover specialty trade contractors. Post a real range for your market in the ad.
The pay line in the template above is an example from our Role Blueprint. Set yours from these figures and what local companies pay.
Skills to hire for, and what you can teach
Hire for these
Reads a demolition bid file and finds why it lost or stalled
Talks with contractors' estimators and property managers as easily as with homeowners
Sets each callback to the date the job is waiting on
Tells a business call from a household call and clears household numbers first
Gives the estimator a clear list of what changed since the first price
Teach these on the job
Strip-out, selective demolition and full teardown scopes
Where your bid invitations come from and how to check a project's status
How disposal, hauling and scrap move a demolition price
Your bid log's loss codes and how to keep them current
Which past clients have more buildings or tenants turning over
The work list comes from the bid log and the CRM: lost bids with the project, owner and architect, and owner quotes that never signed, with the estimator's notes and site photos. Bid platforms and public bid pages show when a shelved project goes out again.
Demolition rehash specialist interview questions
Two of the 6 questions we'd ask, and what a strong answer sounds like. Ask every candidate the same questions, and rate each answer on your own before you compare notes.
Situational · Reopening stalled quotes
You call a homeowner who got your quote for a garage teardown last spring and never replied. How do you open the call?
A strong answer: Reintroduces themselves, names the specific project, asks whether it's still planned and what held them back, offers an updated quote or timing, and sets a next step or closes the lead politely.
Behavioral · Turning losses into wins
Tell me about a time a deal you lost led to new work.
A strong answer: Explains how they kept the door open and what brought the customer back.
A revived teardown can stall again after it signs, so credit rehash only when the job is billed. Start from the template's numbers, and swap in your own after two quarters.
Revenue per rehash engagement
Billed revenue from revived jobs, over every hour rehash logged, including time spent tracking shelved projects that never came back. That shows what the whole list returns, not only the wins.
Callback rate
Revived jobs that needed a second crew trip because the rehashed scope missed something, such as a shed left off or fill nobody priced, out of all revived jobs in the campaign. Each points to an old note nobody updated.
Prospect re-engagement success rate
Of the shelved bids and stalled quotes rehash worked, the share that came back for a new price and then signed. Show contractor bids and owner quotes on separate lines.
Customer satisfaction rating
Ask property managers and homeowners on revived jobs to rate the work after the final walk. A general contractor's verdict usually shows up as its next bid invitation, so log those too.
Why does a rehash template ask for stamina and lifting?
The template's physical list includes lifting up to 50 pounds, time on demolition sites and stamina for field work, and that text stays. Here the field part means short visits: walking a stalled site with the estimator to see what changed, meeting a property manager in a gutted suite, and carrying plan sets and a laptop. Name each one in the ad and roughly how often it happens, so applicants can judge the field part and ask about accommodations.
How much does a demolition rehash specialist make?
Telemarketers who work for specialty trade contractors earned a median of $18.07 an hour ($37,590 a year) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $34,310 and $46,240 a year. Pay also depends on your local market, experience and overtime.
What should a demolition rehash specialist never promise?
A start date, a price the estimator hasn't confirmed, or an answer about asbestos. Start dates wait on permits, utility shutoffs and any notice the job needs, which the project manager tracks. Prices move with disposal and scrap rates. Whether a building holds asbestos is a question for the survey, not a phone call. A call that promises any of these can win a job the company can't deliver as sold.
Should rehash call a general contractor that picked another demolition sub?
Yes, but not to reopen the price. Once the job is underway, a short call asking how the demolition is going and when the next bid comes out keeps you on the list. If the other sub falls behind or walks off, that contractor needs help fast, and your call is why they think of you. Don't comment on the other sub's work, even when the contractor complains about it.
Is a rehash specialist worth it for a demolition company?
Count last year's lost bids and unsigned quotes, and how many had a clear reason to call again. If estimators spend their days pricing and nobody follows the shelved projects, a specialist earns the salary when a few come back. With only a handful of bids a month, have a sales rep keep the list instead.
