A remodeling operations manager runs the daily schedule for crews and trade partners across active kitchens, baths and basements, matching labor and materials to each job's stage. They brief crews, fix site problems and keep homeowners informed so jobs finish on the dates project managers promised.
By the HireBus team · Updated · Pay data: BLS, May 2025
Median pay, residential builders and remodelers · BLS, May 2025
Oversee and coordinate daily remodeling operations to ensure projects are completed on time and within budget. Manage staffing, resource allocation, and workflow organization to drive efficiency and customer satisfaction. Serve as a critical link between project teams and executive management, ensuring clear communication and strategic alignment. Enhance operational systems to support rapid business growth within the remodeling industry.
2. Essential Duties and Responsibilities
Coordinate daily workflows and scheduling across remodeling projects to maximize production efficiency.
Manage staffing including hiring, training, and performance evaluations to ensure a high-performing team.
Allocate resources effectively, balancing material procurement and labor needs across multiple projects.
Develop and implement operational procedures and systems to drive continuous improvement.
3. Key Tasks / Daily Activities
Review and assign daily tasks and project priorities in collaboration with team leads and project managers.
Monitor job site progress and adjust staffing or resource allocations as needed.
Conduct daily briefings with crews to communicate project updates, safety protocols, and customer requirements.
Address customer inquiries and ensure swift resolution of any on-site issues to maintain high satisfaction levels.
4. Key Performance Indicators (KPIs)
On-Time Project Completion Rate: ≥90% of projects completed as scheduled.
Workforce Utilization Rate: Achieve an 85% or higher productive staffing level.
Customer Satisfaction Rating: Maintain a rating of >4.8 stars across project feedback.
Operational Efficiency: Reduce project turnaround time by 10% year-over-year.
5. Required Qualifications and Skills
Bachelor’s degree in Business Management, Construction Management, or a related field.
Minimum of 5 years’ experience in operations management within the remodeling or construction industry.
Strong leadership, communication, and problem-solving skills to manage diverse teams and complex projects.
Proficient in project management software and MS Office Suite, with a solid understanding of budgeting and cost control.
6. Preferred Experience
Prior experience in remodeling or home improvement industries with a proven track record of operational success.
Background in implementing process improvements and using data-driven decision-making in operations.
Familiarity with local building codes, safety regulations, and construction best practices.
Experience managing multi-site projects and coordinating large-scale remodeling efforts.
7. Physical Requirements
Ability to lift up to 25 pounds and maneuver through active jobsite environments.
Frequent movement in and between job sites including bending, standing, and walking for extended periods.
Exposure to varying weather conditions while conducting on-site inspections.
Comfortable working in environments that may be noisy or require personal protective equipment.
8. Work Environment and Schedule
Standard workweek of 40 hours with additional hours during peak project periods.
Predominantly office-based with regular visits to job sites.
Minimal travel required within the local service area or region.
Occasional on-call availability to handle urgent project issues or unforeseen site challenges.
9. Compensation and Benefits
Annual salary range: $70,000 - $90,000 USD depending on experience and qualifications.
Eligible for performance-based bonuses linked to project milestones and operational targets.
Comprehensive benefits package including Health, Dental, and Vision insurance.
Retirement savings plan (401k) with company match and additional fringe benefits.
10. Company Culture and Overview
At [INSERT COMPANY NAME HERE], we are committed to fostering a supportive and innovative work environment where every team member is empowered to grow professionally.
We value clear communication, integrity, and a collaborative spirit that drives excellent outcomes for our customers and our community.
Our culture is built on a passion for quality work and continuous improvement, ensuring that all employees have the opportunity to level up and succeed in their careers.
Join us in an atmosphere where hard work is recognized, contributions are rewarded, and every individual's efforts help shape the future of home remodeling.
11. How to Apply
If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please send your resume to [INSERT EMAIL HERE] or apply online at [INSERT WEBSITE LINK HERE].
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What's different about an operations manager at a remodeling company
Remodeling crews work inside occupied homes, with some utilities shut off and trades taking turns in small rooms. The operations manager plans around that every morning.
A gutted bathroom still needs a toilet
OSHA's construction sanitation rule says toilets must be provided for employees, with an exception for mobile crews who have transportation readily available to nearby toilets. When a remodel takes the home's only working bathroom out of service, order a portable toilet with the dumpster. Don't count on the homeowner's guest bath. Source: eCFR: 29 CFR 1926.51, sanitation.
Old outlets call for GFCI cords
OSHA's construction wiring rule gives employers two choices. One is GFCI protection. The other is a written program of cord and tool tests, known in the rule as an assured equipment grounding conductor program. Under the GFCI choice, outlets that aren't part of the building's wiring need a GFCI. Older homes often lack them in the rooms being gutted. So give every crew GFCI-protected cords, and pick one approach for the whole company. Source: eCFR: 29 CFR 1926.404, wiring design and protection.
Footings wait on the locate
In Kentucky, a company planning to dig, such as for an addition's footings or a deck, must notify the utility locate center between two and ten full working days before work begins. Locate requests last 21 calendar days, so ask for remarking two working days before each period runs out. Put the locate request on the schedule as soon as the start date is set. Source: Kentucky Revised Statutes 367.4911, notice before excavation or demolition.
Agree on the house rules before day one
Crews show up at a family's front door. Before the start date, agree with each homeowner on work hours, parking, key or lockbox access, pets and which rooms are off limits. Keep those notes in the job file where crew leads read them each morning.
Match the lead to the job
Lead carpenters aren't interchangeable: one is best at tile showers, another at basements. Match leads to the job types they do well, and fill short gaps with punch lists or warranty visits instead of idle days. That's how utilization rises without rushing the work.
How much remodeling operations managers make
The closest BLS group for remodeling operations managers is general and operations managers. General and operations managers who work for residential builders and remodelers earned a median of $105,010 a year ($50.48 an hour) in May 2025, according to the Bureau of Labor Statistics. That’s about the same as the $105,770 median for general and operations managers in all industries. About 40,030 of the 3,503,020 general and operations managers in that survey work for residential builders and remodelers.
Expect salary plus a bonus for project milestones and operating targets. BLS counts general managers under the same code, so the median shown is higher than the template's top end.
Residential builders and remodelers
$105,010$105,010 median Middle half $72,790–$156,380 10th–90th $52,000–$210,110
All industries
$105,770$105,770 median Middle half $72,320–$167,280 10th–90th $50,090–$253,390
$0k$50k$100k$150k$200k$250k$300k
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group
10th
25th
Median
75th
90th
Residential builders and remodelers
$52,000
$72,790
$105,010
$156,380
$210,110
All industries
$50,090
$72,320
$105,770
$167,280
$253,390
BLS reports remodelers and home builders together. Post a real range for your market in the ad.
The pay line in the template above is an example from our Role Blueprint. Set yours from these figures and what local companies pay.
Skills to hire for, and what you can teach
Hire for these
Builds a weekly crew and trade schedule across many jobs and keeps it current
Knows the order of remodeling trades from demolition to final trim
Opens each day with a short crew huddle covering safety and job assignments
Solves site problems with the homeowner standing there
Tracks materials against each job's stage so crews aren't waiting
Teach these on the job
Your scheduling and project management software
Your suppliers' lead times and delivery windows
Utility locate rules in your state
Your homeowner update templates
Expect daily work in the scheduling or project management system, a shared calendar for trade partners, and text updates to crew leads. Tell candidates which software you run, and ask how they handled a schedule change that hit several jobs at once.
Remodeling operations manager interview questions
Two of the 6 questions we'd ask, and what a strong answer sounds like. Ask every candidate the same questions, and rate each answer on your own before you compare notes.
Situational · Covering a staffing gap
More jobs start next month than you have lead carpenters. Walk me through how you'd cover it.
A strong answer: Weighs options: move start dates honestly, step up a strong carpenter with support, use trusted subcontractors for parts of the scope, or limited overtime. Protects quality and tells sales early.
Behavioral · Performance reviews
Tell me about a time you gave a hard performance review to a lead carpenter or installer about quality or callbacks.
A strong answer: Brought specific jobs, photos or callback data, set clear goals and a timeline, checked the next few jobs, and can say how it ended.
The template's numbers are examples. Set yours from the last year of your own schedules.
On-Time Project Completion Rate
Count jobs that finished by the scheduled completion date, adjusted only for signed change orders, out of all jobs finished that month.
Workforce Utilization Rate
Divide crew hours charged to jobs by paid crew hours each week, and note days lost to waiting on materials, inspections or trade partners.
Customer Satisfaction Rating
Pull ratings from project feedback and tag low scores by cause, such as mess, missed start times or slow updates, so operations owns its share.
Operational Efficiency
Measure calendar days from start to final walkthrough for each common job type, such as a hall bath or a full kitchen, and compare the averages year over year.
Career path
Lead carpenterRuns one remodel on site and learns the order of trades.
Project managerOwns several jobs from start date to final walkthrough.
Operations managerRuns the schedule, crews and materials across every active job.
General managerTakes on sales and production results for the remodeling business.
How is a remodeling operations manager different from a project manager?
Each project manager is responsible for certain jobs and their homeowners, from the first day on site to the final walkthrough. Shared resources belong to operations: crews, trade partner slots, equipment and materials. If two jobs both want the one tile setter for Monday, operations decides.
How much does a remodeling operations manager make?
General and operations managers who work for residential builders and remodelers earned a median of $105,010 a year ($50.48 an hour) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $72,790 and $156,380 a year. Pay also depends on your local market, experience and bonus terms.
How should a Louisiana remodeling operations manager plan for hurricane season?
Keep a storm plan for every open job: who secures loose materials and dumpsters, who covers open roofs or walls, and how crews and homeowners get updates. Avoid opening exterior walls when a storm is in the forecast. After the storm, check each site before crews return, and expect delays from suppliers and inspectors.
What should a remodeling operations manager cover in the morning briefing?
Today's jobs and who is where, homeowner notes such as a new pet or a changed start time, deliveries and inspections due, and one safety point tied to the day's work, like dust control or cord checks. Keep it short and standing, and end with each lead naming anything that could stop their crew.
What does a remodeling operations manager physically do on a site visit?
Carrying a box of fixtures or a bundle of trim from the truck, bending to check floor protection, and walking through several jobs in a day. Visits happen in rain, heat and cold, near running saws and dust, so the manager wears safety glasses and hearing protection. List those tasks and the gear you provide in the ad.
