Security systems warehouse manager job description
A security systems warehouse manager runs the stockroom behind the company's alarm, video, door access and cabling work. They receive and store equipment, keep counts right, get parts out to techs on time and keep the shop's test gear, lifts and tools in working order.
By the HireBus team · Updated · Pay data: BLS, May 2025
Median pay, investigation and security companies · BLS, May 2025
Oversee warehouse operations for security and low voltage components while ensuring efficient storage, accurate inventory tracking, and optimal component maintenance. Enhance service quality and support operational targets within our home services framework. Collaborate with cross-functional teams to streamline processes and maintain industry compliance.
2. Essential Duties and Responsibilities
Manage receiving, storage, and distribution of security and low voltage components with precision.
Implement robust inventory control systems to prevent shortages and minimize excess.
Ensure compliance with safety and regulatory guidelines while maintaining a secure warehouse environment.
Supervise daily operations and coordinate maintenance schedules for technical equipment.
3. Key Tasks / Daily Activities
Perform regular audits and checks to maintain inventory accuracy and component integrity.
Coordinate with service teams to facilitate timely dispatch of components for installation and maintenance.
Monitor warehouse workflows and make on-the-spot decisions to optimize productivity.
Liaise with vendors and internal departments to address discrepancies and plan future requirements.
4. Key Performance Indicators (KPIs)
Inventory Accuracy: Achieve a minimum of 98% accuracy in stock records.
Order Fulfillment Time: Ensure dispatch within 2 hours of order receipt with a target of 95% compliance.
Warehouse Safety: Maintain an incident rate of less than 2% per annum.
Component Downtime: Limit component maintenance downtime to less than 5% annually.
5. Required Qualifications and Skills
Bachelor’s degree in Business, Logistics, Supply Chain Management or a related field.
Minimum of 5 years’ experience in warehouse management within security, low voltage, or a related industry.
Proficiency in inventory management software and Microsoft Office Suite.
Excellent organizational, communication, and leadership skills.
6. Preferred Experience
Previous experience in the home services industry managing technical inventory.
Familiarity with security and low voltage systems and components.
Experience with Lean, Six Sigma, or other process improvement methodologies.
Proven track record in meeting operational or safety targets in a warehouse environment.
7. Physical Requirements
Ability to lift and move objects up to 50 lbs.
Work in environments that may involve exposure to varying temperature ranges.
Frequent standing, walking, bending, and reaching in a busy warehouse setting.
Occasional use of forklifts or pallet jacks in confined storage areas.
8. Work Environment and Schedule
Standard working hours Monday through Friday with occasional weekend or evening shifts as required.
On-site role involving hands-on management of warehouse operations.
Minimal travel required between facilities or vendor sites.
Flexibility to address urgent delivery and operational issues as they arise.
9. Compensation and Benefits
Competitive hourly salary range of $25 - $35 per hour based on experience.
Performance-based bonus structure targeting a 10% annual bonus.
Health, Dental, and Vision insurance plans provided.
401(k) with employer match along with additional fringe benefits.
10. Company Culture and Overview
We foster a supportive and inclusive workplace where teamwork drives success and innovation.
A culture committed to ongoing professional development and growth in the dynamic home services sector.
Our emphasis on customer satisfaction motivates every team member to deliver excellence.
We encourage a collaborative environment where each individual’s contributions lead to comprehensive company achievements.
11. How to Apply
If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please send your resume to [INSERT EMAIL HERE] or apply online at [INSERT WEBSITE LINK HERE].
Need help filling this role? HireBus posts the ad, Iris interviews every applicant by phone before you do, and you decide who to hire. Start hiring now
What a warehouse manager runs at a security and low voltage company
Every warehouse manager keeps stock moving and counts right. In this trade the shelves hold costly electronics, used batteries come back from service calls and the test gear has its own service calendar.
Used batteries come back as universal waste
Techs swap out old panel batteries on service calls and bring them back to the shop. EPA lets spent lead-acid batteries be managed under its universal waste rule or under a separate recycling rule. Under the universal waste rule, each battery or its container is labeled with a set phrase such as "Used Battery(ies)", and a small quantity handler can keep them no longer than one year. Check your state's version too. Source: eCFR: 40 CFR Part 273, EPA universal waste rules (batteries: 273.2, labeling: 273.14, accumulation time: 273.15).
Cable testers go out for calibration
Certification results are only as good as the tester behind them. Fluke Networks recommends factory calibration of its DSX CableAnalyzer modules by an authorized service center every 12 months. The year starts with the first test you run, or six months after the factory calibration. Keep a due date for each tester, and plan for a loaner so project closeouts don't wait on the repair shop. Source: Fluke Networks: calibration for the DSX CableAnalyzer.
Lock up the stock like a customer's site
Cameras, recorders and panels are small, costly and easy to resell. Keep them in a locked cage on your own access control, with a camera on the door, and give badges only to the people who issue parts. When a count comes up short, the door logs and video answer the question.
Every return gets a lane
Jobs send back leftover cable, unused devices, failed parts and old equipment pulled from customer sites. Give each its own marked area: restock, back to the distributor, warranty claim or disposal. Clear the area every week so returns don't miss the distributor's deadline and dead parts don't drift back onto the shelf.
How much security systems warehouse managers make
The closest BLS group for security systems warehouse managers is transportation, storage, and distribution managers. Transportation, storage, and distribution managers who work for investigation and security companies earned a median of $94,410 a year ($45.39 an hour) in May 2025, according to the Bureau of Labor Statistics. That’s below the $107,230 median for transportation, storage, and distribution managers in all industries. About 110 of the 221,180 transportation, storage, and distribution managers in that survey work for investigation and security companies.
Paid hourly in the template, plus a yearly bonus. BLS reports this role's median from a broader industry group, and that median sits above the template's top rate.
Investigation and security companies
$94,410$94,410 median Middle half $78,370–$140,360 10th–90th $55,640–$155,140
All industries
$107,230$107,230 median Middle half $82,440–$146,770 10th–90th $65,120–$194,900
$25k$50k$75k$100k$125k$150k$175k$200k$225k
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group
10th
25th
Median
75th
90th
Investigation and security companies
$55,640
$78,370
$94,410
$140,360
$155,140
All industries
$65,120
$82,440
$107,230
$146,770
$194,900
BLS counts too few transportation, storage, and distribution managers at security systems companies for a steady figure, so these figures cover investigation and security companies. Post a real range for your market in the ad.
The pay line in the template above is an example from our Role Blueprint. Set yours from these figures and what local companies pay.
Skills to hire for, and what you can teach
Hire for these
Has run a stockroom for electrical, security or telecom parts
Keeps records accurate and can trace why a count is off
Leads a small team of inventory and shipping staff
Sets up receiving, storage and issue steps others can follow
Works with distributors on back orders, returns and terms
Teach these on the job
Your inventory software and reports
EPA universal waste steps for used batteries
Your test gear's calibration and repair process
The product lines you sell
Your forklift and pallet jack training
The warehouse runs on the inventory module of your field service or ERP software, barcode scanners, distributor portals and a calendar for tester calibration and lift service. Name your software in the ad; managers from electrical or telecom distribution may already know it.
Security systems warehouse manager interview questions
Two of the 6 questions we'd ask, and what a strong answer sounds like. Ask every candidate the same questions, and rate each answer on your own before you compare notes.
Situational · Investigating shrinkage
Your counts show high-value cameras going missing over several months. What do you do?
A strong answer: Secures high-value stock, tracks serials and checkouts, increases counts, reviews with management and HR, and doesn't accuse without evidence.
Behavioral · Speeding up material flow
Tell me about a change that cut the time techs spent picking up equipment, like pre-built camera or panel kits. How did you measure it?
A strong answer: Built standard kits for common jobs, such as a camera install or a panel swap, timed pickups or counted return trips before and after, and shows the drop.
Start from the template's targets, but set your own. Find where your warehouse stands today, then set goals by item group, since a missing recorder costs far more than a missing bag of connectors.
Inventory Accuracy
Compare system quantities with shelf counts during audits, item by item, and weight the results toward costly items such as cameras, recorders and panels.
Order Fulfillment Time
Clock each pick from the moment the request lands until parts reach a tech or a job cart, with your stock system's request and issue times.
Warehouse Safety
Count recordable injuries and close calls on the warehouse floor, plus what your own walks of racks, aisles, lifts and battery storage turn up.
Component Downtime
Log the days each tester, lift and shop tool spends out of service for repair or calibration, from your equipment log or service calendar.
How should the warehouse handle recorders pulled from customer sites?
Treat them as the customer's data. An old recorder or camera can hold video of the customer's building and people. Tag each one with the account when it comes in, and keep it in a locked area. Then wipe or destroy the drive the way your customer agreement says, or return it to the customer. Log who did it and when, so you can answer if the customer asks.
How much does a security systems warehouse manager make?
Transportation, storage, and distribution managers who work for investigation and security companies earned a median of $94,410 a year ($45.39 an hour) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $78,370 and $140,360 a year. Pay also depends on your local market, experience and bonus terms.
Should the warehouse set up cameras and recorders before they go out?
For bigger jobs, often yes. Powering up cameras and recorders on a workbench, updating firmware and labeling each unit with its job and location saves ladder time on site and catches dead units before a tech drives out. Agree with the project manager and the lead technician which jobs get shop prep, and log which firmware went on each unit.
Can our inventory specialist step up to warehouse manager?
Often, if the counts stay right under them and the techs trust them. The new parts are leading staff, writing the receiving and return steps others follow, and owning the battery recycling and tester calibration records. Let them run the next quarterly audit and the returns area for a month before the title changes. Fill their old seat first, so serial tracking doesn't slip during the move.
What do the 50-pound, forklift and temperature lines mean here?
The manager moves reels of cable, camera cartons and battery boxes, stands, bends and reaches while receiving and counting, and drives a forklift or pallet jack in tight aisles when deliveries arrive. The building may run warm or cold with the season. Say all of this in the posting. An applicant who needs an accommodation can settle it with you one to one.
