A weatherproofing general manager runs sales, installs and customer service for the company or one market, and answers for its revenue and reviews. The GM makes sure what was sold matches what crews install and that every job closes with the paperwork the law requires.
By the HireBus team · Updated · Pay data: BLS, May 2025
Median pay, building finishing contractors · BLS, May 2025
Lead and oversee weatherproofing operations to ensure high levels of performance, client satisfaction, and operational efficiency. Direct cross-functional departments to advance company goals and maintain industry competitiveness. Serve as the strategic decision-maker to optimize processes and drive quality improvements in weatherproofing services. Act as a liaison between management and operational teams to achieve KPIs and sustain growth.
2. Essential Duties and Responsibilities
Direct all departments within the weatherproofing division to ensure cohesive operations and service excellence.
Monitor and analyze key performance metrics to drive operational improvements and achieve company targets.
Develop, implement, and optimize processes related to project management, quality control, and team collaboration.
Foster a culture of accountability, continuous improvement, and customer-centric practices across all levels.
3. Key Tasks / Daily Activities
Conduct daily briefings with department heads to review progress, challenges, and operational goals.
Review and analyze performance reports to proactively address any deviations from KPI targets.
Engage in customer interactions to resolve concerns, gather feedback, and ensure exemplary service delivery.
Coordinate with teams on scheduling, resource allocation, and special project implementations to maintain efficient workflows.
4. Key Performance Indicators (KPIs)
Customer Satisfaction Rating: >4.8 stars.
On-time Project Completion Rate: 95% or higher.
Operational Efficiency: Achieve a minimum 90% capacity efficiency.
Departmental Revenue Growth: Increase revenue by at least 10% year-over-year.
5. Required Qualifications and Skills
Bachelor’s degree in Business Administration, Engineering, or a related field.
Minimum of 7 years of leadership experience in a home services or related industry.
Excellent communication and team-building skills.
Strong analytical and problem-solving abilities with proficiency in performance management software.
6. Preferred Experience
Experience managing operations within the weatherproofing or construction sectors.
Prior exposure to multi-department leadership roles in a fast-paced environment.
Hands-on experience with process optimization and quality control methodologies.
Proven track record of driving strategic initiatives and revenue growth.
7. Physical Requirements
Occasionally required to inspect on-site operations; may involve climbing ladders or traversing uneven terrain.
Capable of lifting up to 25 pounds occasionally.
Regular presence in workshop and weather exposure conditions.
Must be able to work outdoors in varying climates when necessary.
8. Work Environment and Schedule
Typical work hours: Monday to Friday, 8:00 AM to 5:00 PM.
Occasional on-call duties during peak service periods or emergency situations.
Travel may be required to job sites within the assigned region.
Flexible schedule to accommodate critical project deadlines and customer engagements.
9. Compensation and Benefits
Salary range: $95,000 - $120,000 USD per year.
Annual performance bonuses available based on meeting style KPIs.
Health, Dental, and Vision insurance plans.
401k retirement plan with company match.
Additional fringe benefits including paid time off and professional development opportunities.
10. Company Culture and Overview
We are a growth-oriented company driven by innovation and excellence.
Our culture emphasizes continuous learning, collaboration, and the empowerment of every team member.
We provide an environment where new ideas are valued and career growth is encouraged.
Join us to be a part of a dedicated team that truly makes a difference in the weatherproofing industry.
11. How to Apply
If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please send your resume to [INSERT EMAIL HERE] or apply online at [INSERT WEBSITE LINK HERE].
Need help filling this role? HireBus posts the ad, Iris interviews every applicant by phone before you do, and you decide who to hire. Start hiring now
Every GM is judged on results across departments. In weatherproofing, federal insulation rules and state contract laws decide some of the paperwork, and the first cold week grades the work.
Every insulation job needs a signed receipt
The FTC's R-value Rule requires a contract or receipt for every insulation install, with the installer's signature and the date. For loose-fill, it lists the coverage area, initial installed thickness, minimum settled thickness, R-value and number of bags. For most other types, it lists coverage area, thickness and R-value. Each part of the house gets its own line, never added together. The GM makes sure no job closes without one. Source: eCFR: 16 CFR Part 460, Labeling and Advertising of Home Insulation (FTC R-value Rule).
Vermont wants the contract signed first
In Vermont, once estimated labor and materials pass 10,000 dollars, a registered residential contractor needs a signed written contract before any deposit changes hands or work begins. It has to spell out the price terms, the expected dates, a description of the job and its materials, and the process for approving changes, which must be signed as well. Check each state you sell in and build its rules into the sales paperwork. Source: Vermont Statutes: 26 V.S.A. chapter 106, Residential Contractors.
The first cold week grades the work
Complaints about drafts, cold rooms and ice at the eaves tend to land when the heating season starts. Plan for them: hold open service slots, send someone with a blower door or thermal camera rather than a salesperson, and sort warranty items from new problems such as old windows. A quick, factual visit keeps a complaint from turning into a one-star review.
What's sold must match the attic
Sales reps measure and photograph the attic, crawl space or walls before pricing. When their notes miss stored boxes, wet insulation or a blocked hatch, crews lose hours or quietly cut scope. Hold a short handoff on every sold job, where someone checks the rep's photos and measurements before the job goes on the schedule.
How much weatherproofing general managers make
The closest BLS group for weatherproofing general managers is general and operations managers. General and operations managers who work for building finishing contractors earned a median of $99,290 a year ($47.73 an hour) in May 2025, according to the Bureau of Labor Statistics. That’s below the $105,770 median for general and operations managers in all industries. About 27,890 of the 3,503,020 general and operations managers in that survey work for building finishing contractors.
Salary with yearly bonuses tied to KPIs, per the template. Its range includes the industry median BLS reports for general and operations managers.
Building finishing contractors
$99,290$99,290 median Middle half $69,950–$143,010 10th–90th $47,800–$203,160
All industries
$105,770$105,770 median Middle half $72,320–$167,280 10th–90th $50,090–$253,390
$0k$50k$100k$150k$200k$250k$300k
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group
10th
25th
Median
75th
90th
Building finishing contractors
$47,800
$69,950
$99,290
$143,010
$203,160
All industries
$50,090
$72,320
$105,770
$167,280
$253,390
BLS doesn’t publish pay for weatherproofing contractors on their own. These figures cover building finishing contractors, which include them. Post a real range for your market in the ad.
The pay line in the template above is an example from our Role Blueprint. Set yours from these figures and what local companies pay.
Skills to hire for, and what you can teach
Hire for these
Has run both sales and field teams with profit-and-loss responsibility
Handles upset homeowners calmly and fairly
Reads job costs, close rates and crew output every week
Holds managers to written processes without doing their jobs for them
Keeps contract and receipt paperwork complete
Teach these on the job
Air sealing and insulation methods and test results
Insulation receipt rules and your states' contract laws
Your field service, CRM and estimating software
Your warranty terms
The GM runs the day from the CRM and scheduling system (for example ServiceTitan or Housecall Pro), with dashboards for close rate, booked jobs and reviews. Set up the job record so the signed contract, the insulation receipt and the test-out result sit in one place.
Weatherproofing general manager interview questions
Two of the 6 questions we'd ask, and what a strong answer sounds like. Ask every candidate the same questions, and rate each answer on your own before you compare notes.
Situational · Aligning sales and field
Sales keeps selling jobs that use a membrane system your crews haven't been trained on. What do you do?
A strong answer: Pauses those sales or schedules training first, sets a rule that new products need field sign-off, and checks the jobs already sold.
Behavioral · Holding managers accountable
Tell me about a time you held a manager accountable when rework on their crews, such as resealing failed joints, kept climbing.
A strong answer: Was clear about the gap, agreed on a plan with dates, checked progress, and acted when it didn't improve.
Use these targets as samples only. Set your market's own from the last full year, adjusting for weather that kept crews off jobs.
Customer Satisfaction Rating
Average star ratings across post-job surveys and online reviews each month, and read each low score for whether the cause was sales, scheduling or the crew.
On-time Project Completion Rate
Compare the date promised at signing with the date the job was finished and tested, counting reschedules the company caused but not ones the homeowner asked for.
Operational Efficiency
Set crew-days spent on billable work against crew-days available, leaving out holidays, and review it weekly with the operations manager.
Departmental Revenue Growth
Compare installed revenue for each department with the same period last year, and separate price increases from added jobs so growth isn't overstated.
Career path
Operations managerRuns crews and materials and learns what slows installs.
General managerAnswers for sales, installs and service in one market.
Does a weatherproofing GM climb ladders or work outdoors?
Sometimes, on job site checks. A GM might climb a ladder to look through an attic hatch at finished sealing, walk an uneven yard to see exterior work, carry a sample case or test kit, and stand outside in heat or cold while talking with a homeowner. Most hours are in the office. Check with each candidate that these tasks are doable, with accommodation where needed.
How much does a weatherproofing general manager make?
General and operations managers who work for building finishing contractors earned a median of $99,290 a year ($47.73 an hour) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $69,950 and $143,010 a year. Pay also depends on your local market, experience and bonus terms.
Should a weatherproofing GM approve every change order?
No, but the GM should set the rules. Crews often find more once they're in the attic, such as extra open chases, wet insulation or rodent damage. Let leads write small additions from the price book, have the GM approve anything above a set amount, and make sure the homeowner signs before the extra work starts.
What should a GM watch on a ride-along with a weatherproofing sales rep?
Whether the rep goes into the attic or crawl space instead of guessing, explains why sealing comes before more insulation, and talks about savings only in terms the company can support. Watch how the rep handles a homeowner who just wants more insulation, and whether the contract and photos are complete before the rep leaves the house.
Which jobs should a weatherproofing GM turn down or delay?
Homes with an active roof leak, wiring an electrician should look at first, or attics packed with belongings the owner won't move. Insulating over a leak or doubtful wiring creates a bigger problem and a warranty claim later. Refer the customer to the right trade, keep the lead in follow-up, and book the job once the house is ready.
