A weatherproofing rehash specialist calls homeowners who got an estimate or energy audit but didn't buy, and works out what would get the job moving. They read the test results and photos from the first visit, check whether anything blocking the job got fixed, and book return visits for the sales team.
By the HireBus team · Updated · Pay data: BLS, May 2025
Median pay, building finishing contractors · BLS, May 2025
Serve as a Rehash Specialist focused on weatherproofing services, revisiting lost leads, re-engaging prospects, and boosting additional revenue for the company.
2. Essential Duties and Responsibilities
Revisit previous customer interactions to identify rehash opportunities and convert lost leads into new business.
Develop and execute strategic weatherproofing campaigns and follow-ups that target both previous and potential customers.
Collaborate with sales and operations teams to streamline the process for lead re-engagement.
Document customer interactions and update lead status accurately within the CRM system.
3. Key Tasks / Daily Activities
Conduct daily reviews of previously contacted leads to assess potential for re-engagement.
Follow up with prospects through phone calls, emails, and messaging to schedule consultations or site visits.
Coordinate with weatherproofing specialists and field technicians to align customer needs with service availability.
Analyze call logs and engagement metrics to optimize strategies for converting lost leads.
4. Key Performance Indicators (KPIs)
Lead Conversion Rate: Achieve a minimum conversion rate of 25% for re-engaged leads.
Revenue Growth: Boost additional revenue by at least $5,000 per month.
Revisit Efficiency: Complete 90% of scheduled revisit calls within assigned timeframes.
Customer Satisfaction: Maintain a customer satisfaction rating of over 4.7 stars following service re-engagement.
5. Required Qualifications and Skills
Bachelor's degree in Business, Marketing, or a related field.
Minimum of 2 years’ experience in sales, customer service, or lead re-engagement roles.
Proficiency in CRM software and Microsoft Office.
Strong communication, negotiation, and relationship-building skills.
6. Preferred Experience
Experience in the home services industry, particularly in weatherproofing or related fields.
Proven track record of re-engaging lost leads and generating additional revenue.
Background in working with multi-disciplinary teams including sales and technical operations.
7. Physical Requirements
Ability to sit for extended periods during phone and computer work.
Occasional travel may be required to meet with prospects or attend field-based weatherproofing consultations.
Light lifting of documents or related materials (up to 15 lbs) when necessary.
8. Work Environment and Schedule
Typical work hours are Monday to Friday, 8:00 AM to 5:00 PM.
May require extended hours during peak seasons or high-demand periods.
Occasional travel to client sites for face-to-face consultations or meetings may be necessary.
Fast-paced office environment with regular collaboration meetings.
9. Compensation and Benefits
Competitive salary range of $45,000 to $60,000 per year based on experience.
Performance-based bonuses linked to revenue growth and lead conversion targets.
Comprehensive health, dental, and vision insurance plans.
401(k) plan with company match and additional fringe benefits.
10. Company Culture and Overview
At [INSERT COMPANY NAME HERE], we foster an environment of growth, collaboration, and continuous improvement where employees are encouraged to excel.
Our culture emphasizes a balance between professional success and employee well-being, ensuring that each team member has the support and resources needed to thrive.
We are committed to making a positive impact in our communities by delivering exceptional weatherproofing services and customer care.
Join our team to accelerate your career growth in a company that values innovation and customer satisfaction.
11. How to Apply
If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please send your resume to [INSERT EMAIL HERE] or apply online at [INSERT WEBSITE LINK HERE].
Need help filling this role? HireBus posts the ad, Iris interviews every applicant by phone before you do, and you decide who to hire. Start hiring now
Calling back unsold estimates works much the same in many trades. In weatherproofing, test results, pre-work fixes and income-based programs change who to call and what to say.
A home visit doesn't lift the calling rules
When a call only books an in-home visit, and nothing is sold or paid until that visit, the FTC's Telemarketing Sales Rule exempts it from most duties. Its do-not-call and calling-time sections still apply. Without consent, calls to homes can't start before 8 a.m. or run past 9 p.m. local time. Unless an exception covers the number, scrub it against a national registry download from the last 31 days, then against the company's internal opt-out list. Source: eCFR: 16 CFR Part 310, Telemarketing Sales Rule (310.4 calling hours, 310.6 exemptions).
Stalled on a fix that comes first
Some homeowners stalled because the first visit found work that has to happen before sealing, such as a roof leak, standing water in the crawl space or old wiring an electrician must check. Ask whether that fix is done. If it is, rebook the rep. If not, note who the homeowner is waiting on and set the next call for after that date.
Start from the test-in and photos
DOE's consumer guide says the blower door test measures how airtight a house is, and that the assessor should leave a report of findings and ideas for improvements. Many lost files hold that report, the test numbers and attic photos. Read them before calling, so the talk is about this house, such as the open plumbing chase above the bathroom, and not a discount. If the file has no test or photos, book a return visit instead of guessing. Source: U.S. Department of Energy: Energy Saver guide to home energy assessments.
Some files belong with the state program
When a homeowner can't afford the work, the federal Weatherization Assistance Program may fit. DOE says households under its income limits, or getting Supplemental Security Income, can apply through their state's weatherization administrator, and renters can apply too. Give them that path, note it in the CRM and stop the follow-up calls. Source: U.S. Department of Energy: How to apply for weatherization assistance.
How much weatherproofing rehash specialists make
The closest BLS group for weatherproofing rehash specialists is telemarketers. Telemarketers who work for building finishing contractors earned a median of $17.30 an hour ($35,980 a year) in May 2025, according to the Bureau of Labor Statistics. That’s about the same as the $35,450 median for telemarketers in all industries. About 320 of the 58,430 telemarketers in that survey work for building finishing contractors.
Expect a base salary and a rehash sales bonus. The pay data uses the telemarketer code, which also covers script callers who never book an in-home visit. The template's whole range sits above that code's median, and its top end beats nearly all BLS telemarketer pay.
Building finishing contractors
$35,980$35,980 median Middle half $31,460–$39,570 10th–90th $30,440–$48,560
All industries
$35,450$35,450 median Middle half $29,640–$40,230 10th–90th $27,040–$50,350
$20k$30k$40k$50k$60k
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group
10th
25th
Median
75th
90th
Building finishing contractors
$30,440
$31,460
$35,980
$39,570
$48,560
All industries
$27,040
$29,640
$35,450
$40,230
$50,350
BLS doesn’t publish pay for weatherproofing contractors on their own. These figures cover building finishing contractors, which include them. Post a real range for your market in the ad.
The pay line in the template above is an example from our Role Blueprint. Set yours from these figures and what local companies pay.
Skills to hire for, and what you can teach
Hire for these
Patience on the phone with homeowners who said no to an estimate
Careful CRM notes on every call and every outcome
Reading an estimate and spotting which part of the scope could change
Respect for do-not-call status and opt-outs on every list
Steady follow-through across hundreds of open files
Teach these on the job
Weatherproofing terms such as air sealing, blower door, R-value and vapor retarder
Your price book and which scopes can be split
Telemarketing rules and your company's call policy
Local rebate and income-based programs
Your CRM, dialer and texting tools
Rehash runs from the CRM, where each lost file should hold the estimate, attic and crawl space photos and any blower door numbers. Add a dialer that logs calls and checks do-not-call status, and email for sending a revised proposal.
Two of the 6 questions we'd ask, and what a strong answer sounds like. Ask every candidate the same questions, and rate each answer on your own before you compare notes.
Situational · Re-opening a quiet lead
A homeowner got a quote for whole-house air sealing [2] months ago and never replied. Walk me through your first message to them.
A strong answer: Short and respectful: who they are, a reminder of the quote, an honest question about what held them back, and an easy way to reply.
Behavioral · Winning back quiet leads
Tell me about a time you brought back a customer who went quiet after an estimate, for example because the leak stopped once the weather dried out. What brought them back?
A strong answer: Found the real reason, such as cost or a problem that seemed gone, explained honestly what was likely to happen, offered options like scheduling before the wet season, and closed it without pressure.
Treat the template's goals as a draft. Reset them once you have a full heating and cooling year of rehash results.
Lead Conversion Rate
Divide re-engaged leads that sign a contract by re-engaged leads that took a new appointment, from the CRM. Wait for the cancellation period to end before counting the sale.
Revenue Growth
Add contract value from jobs sold to rehash leads each month, net of cancellations. Credit rehash only when the file was marked lost before the call.
Revisit Efficiency
Compare follow-up calls finished by their due date with calls scheduled, using CRM task dates. Go over overdue tasks each Monday with the sales manager.
Customer Satisfaction
Send rehash customers the same post-job survey everyone else gets, and compare their average rating with the company's.
Should rehash call homeowners who only bought an energy audit?
Yes, those are some of the warmest files. The homeowner already paid to learn what's wrong, and the report lists the fixes. Call soon after the report goes out, walk through the top items, and offer to book the rep who ran the test. If the homeowner plans to do some items alone, note which ones and offer the rest.
How much does a weatherproofing rehash specialist make?
Telemarketers who work for building finishing contractors earned a median of $17.30 an hour ($35,980 a year) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $31,460 and $39,570 a year. Pay also depends on your local market, experience and overtime.
Should rehash call past customers about a second project?
It can, since the template asks rehash to reach previous customers too. A homeowner who had the attic done may want the crawl space or rim joists next. Agree with the sales manager on who owns those calls, so a rep and rehash don't call the same person the same week, and check do-not-call status first.
Does a weatherproofing rehash specialist ever visit homes?
Rarely. The work is mostly phone and CRM time at a desk. The template's travel and 15-pound lines cover driving to a home with a proposal binder, sample materials or a tablet to meet the homeowner and the rep, and carrying paperwork back to the office. Handle mileage or a company vehicle under your normal policy.
Can rehash re-quote a job without a new visit?
Only when the file is fresh and complete: recent photos, measurements and test results, and nothing that could have changed, such as a roof leak or new storage in the attic. If a winter or a wet season has passed, or the homeowner mentions new problems, book a short return visit before sending a new price. A wrong re-quote costs more than the visit.
Who gets the lead when rehash revives it?
Settle this in writing before the first call. One common setup sends the visit back to the rep who ran the first estimate, since they know the house, unless that rep has left or the homeowner asks for someone else. Write down how commission splits too, so revived files don't start fights between reps and rehash.
