Flooring installers project manager job description

A flooring project manager runs each job once it's sold: orders the product, plans the prep, books the crew around the site, and keeps the customer or superintendent posted on dates. They keep test results and lot numbers on file and close the job with trims, base and punch items done.

Median pay, building finishing contractors · BLS, May 2025

$97,880 a year$47.06 an hour

Annual pay: 10th percentile $59,250, middle half $77,580 to $127,620, 90th percentile $165,770. Source: BLS Occupational Employment and Wage Statistics, May 2025.

Reports to
Production Manager
Department
Operations
Schedule
Weekdays, some nights and weekends · Weekday hours, plus some evening or weekend installs in stores, offices or restaurants that can't close by day
Also called
Flooring project coordinator · Install coordinator · Commercial flooring project manager · Builder project manager

Flooring installers project manager job description template

This is our Role Blueprint, word for word. Replace the highlighted fields and adjust the example targets and pay to fit your company.

Download as Word file

Flooring Installers - Project Manager

Company Name:
[INSERT COMPANY NAME HERE]
Department:
Operations
Reports to:
Production Manager
Location:
[INSERT LOCATION HERE]

1. Position Summary

You'll manage flooring jobs from measure to final walk-through. You confirm products and quantities, check dye lots, plan moisture testing and subfloor prep, and size and schedule crews around builders, general contractors and occupied homes. You follow each manufacturer's requirements so the warranty holds, and you close out with transitions, base and punch done.

2. Essential Duties and Responsibilities

  • Confirm the measure, product, pattern, transitions and quantities with overage before ordering.
  • Check dye lots and run numbers on delivery, and hold material for acclimation when the manufacturer requires it.
  • Schedule moisture tests on slabs and wood subfloors, and plan leveling, grinding or moisture mitigation when results call for it.
  • Size crews and schedule installs around the builder's or general contractor's sequence, and around furniture and occupants in homes.
  • Follow each manufacturer's install and adhesive requirements so the warranty stays valid, and keep test results on file.
  • Submit samples, product data and maintenance instructions on commercial jobs, and deliver attic stock at closeout.
  • Handle claims for gaps, cupping, seams or lippage with the Field Supervisor and manufacturer reps.

3. Key Tasks / Daily Activities

  • Confirm tomorrow's installs: material delivered, subfloor ready and site access set.
  • Visit an install with the Lead Installer to check layout, seams and transitions.
  • Call homeowners or superintendents about start dates, furniture, and when new floors can take foot traffic.
  • Review moisture test results and decide on prep before the crew arrives.
  • Order missing trims, base or adhesive, and update costs and the schedule.

4. Key Performance Indicators (KPIs)

  • Installs delayed by subfloor or moisture surprises: [your target].
  • Flooring failure claims after install: [your target].
  • Material shortages that stopped a crew: [your target].
  • Floor prep and leveling billed instead of absorbed: [your target].
  • Customer complaints per completed install: [your target].

5. Required Qualifications and Skills

  • [2+] years scheduling and managing flooring installs, or [4+] years as a flooring installer.
  • Knows hardwood, luxury vinyl, tile, carpet and sheet goods, and the subfloor prep each one needs.
  • Understands concrete slab moisture testing and how to read results against manufacturer limits.
  • Can measure rooms and check quantities, seams and layouts from a floor plan.
  • Works in [your flooring estimating or project management software].

6. Preferred Experience

  • CFI (Certified Flooring Installers) certification or manufacturer installer training.
  • NWFA training in hardwood installation or inspection.
  • Experience with commercial carpet tile, sheet vinyl and heat-welded seams.
  • Has worked with home builders' design centers and selection sheets.

7. Physical Requirements

  • Walk job sites, kneel to inspect seams and transitions, and climb stairs in homes and buildings.
  • Carry flooring cartons, sample boards and moisture meters up to [50] pounds.
  • With or without reasonable accommodation.

8. Work Environment and Schedule

  • Homes, new construction and commercial buildings across [your service area].
  • Weekday hours: [7 a.m. to 4 p.m.], plus some evening or weekend installs in stores, offices or restaurants that can't close during the day.
  • Dust, adhesive odors and noise during site visits.

9. Compensation and Benefits

  • Pay: [range and hourly or salary basis].
  • Additional pay: [overtime, bonus or incentive terms, or none].
  • Benefits: [health, dental, vision, retirement, paid time off, and when they start].

10. Company Culture and Overview

  • [Two or three sentences on what your company does, the area you serve, and the support a new project manager gets in the first 90 days.]

11. How to Apply

[Apply link or email]. Our process: [phone interview, in-person interview, and next steps]. Contact [hiring contact] if you need an accommodation during the application process.

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What changes for a project manager in flooring

A flooring job looks simple on the calendar. The project manager's work is in what has to be true before the floor goes down and what the customer needs to know after.

  • A thicker floor can trap the dishwasher

    New tile over backer board or wood over underlayment raises the floor. Before ordering, check how the new height meets the next room, whether doors will need trimming, and whether a dishwasher or range will still slide out under the counter. Settle toilet flange height with the customer up front, not on install day.

  • Commercial jobs run on the spec book

    On commercial work, the flooring sections of the project manual name the products, the moisture test, the adhesive and what gets left behind. The project manager sends samples and product data for approval before ordering, then hands over maintenance instructions and boxes of attic stock at closeout. Read the spec for the attic stock amount early, since it's easy to miss in the bid.

  • Days the floor is off limits

    Fresh grout, glue-down floors and site-finished wood each need time before people, furniture and appliances go back on them, and each maker sets its own times. One grout maker's data sheet allows light foot traffic after 24 hours and heavy foot traffic after 72, under normal conditions. Put those days in the schedule and tell the homeowner or superintendent in writing, so nobody slides the sofa back the same afternoon. Source: Bostik: Dimension grout with EzClean technology, technical data sheet (BuildSite).

  • The job file answers the claim

    If a floor fails a year later, the questions are about what was done before install. Keep the moisture results, the room conditions on install day, the lot numbers, photos of the subfloor and any written approvals in the job file. A maker's rep handling a claim will usually ask for those first. Hallmark's install guide says installation constitutes acceptance and that visible defects aren't covered once installed, so log flawed pieces before they go down. Source: Hallmark Floors: San Simeon installation instructions.

How much flooring installers project managers make

The closest BLS group for flooring installers project managers is construction managers. Construction managers who work for building finishing contractors earned a median of $97,880 a year ($47.06 an hour) in May 2025, according to the Bureau of Labor Statistics. That’s below the $114,990 median for construction managers in all industries. About 13,990 of the 380,360 construction managers in that survey work for building finishing contractors.

The template leaves pay to you. If you add a bonus to a salary, tie it to job margin and claims, not just the number of jobs closed.

Building finishing contractors
All industries
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group10th25thMedian75th90th
Building finishing contractors$59,250$77,580$97,880$127,620$165,770
All industries$69,690$88,550$114,990$151,640$189,440

BLS doesn’t publish pay for flooring contractors on their own. These figures cover building finishing contractors, which include them. Post a real range for your market in the ad.

Skills to hire for, and what you can teach

Hire for these

  • Knows the prep each floor type needs, from slab grinding to underlayment
  • Reads a floor plan and checks quantities, seams and layouts
  • Keeps several jobs' orders, dates and crews straight at once
  • Writes clear notes to customers, builders and crews
  • Reads moisture test results against a maker's limits

Teach these on the job

  • Your estimating and project management software
  • Your builders' selection sheets and walk steps
  • Commercial submittal and closeout steps
  • Your makers' claim procedures
  • How you price prep and add-ons

Flooring project managers live in estimating or measuring software, the job calendar and email, plus distributor portals for order status. On site they bring a laser measure and moisture meter, and they photograph each subfloor. Fill the template's software blank with the program you use.

Flooring installers project manager interview questions

Two of the 6 questions we'd ask, and what a strong answer sounds like. Ask every candidate the same questions, and rate each answer on your own before you compare notes.

  1. Situational · Moisture surprises

    Moisture tests come back above the adhesive maker's limit two days before install. What do you do?

    A strong answer: Tells the customer, offers options like a mitigation system or a different product, prices the change, and reschedules.

  2. Behavioral · Commercial closeout

    Tell me about a commercial closeout you managed.

    A strong answer: Turned over the warranty, product data, maintenance instructions and extra stock, and finished punch items on time.

All 6 questions and the work exercise

Flooring installers project manager KPIs

This template's KPI lines have no targets yet. Count each item across a year of past jobs and pick goals from that record.

Installs delayed by subfloor or moisture surprises
Count installs pushed back because the slab, subfloor or test results weren't known before the crew arrived. Note whether a test was skipped, late or read wrong.
Flooring failure claims after install
Log every claim by job, product and crew. Close each one with a cause, so repeats point back to a method, a product or a site condition.
Material shortages that stopped a crew
Count crew days lost or cut short for missing cartons, trims, base or adhesive. Record whether the cause was the order, the measure or the delivery.
Floor prep and leveling billed instead of absorbed
For each job with prep, compare what the crew did with what the customer was billed. Count leveling and grinding that went unbilled because nobody wrote it up.
Customer complaints per completed install
Count complaints logged by the office for each finished job, including calls about dates, cleanup and furniture. Divide by installs closed in the same period.

Career path

  1. Lead installerKnows prep and layout from the floor up.
  2. Project managerRuns jobs from order to closeout.
  3. Production managerOwns how floors are installed and audited.
  4. Operations managerRuns the whole installation side of the business.

Other roles in a flooring installers business

All 22 are in the free Flooring installers Role Blueprint Super Bundle, as Word files you can edit.

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Flooring installers project manager FAQ

Should tile go in before or after the kitchen cabinets?

Both work, and the project manager should settle it with the builder or customer before ordering. Tile first means fewer cuts and a floor that can be redone later without pulling cabinets, but it uses more tile and needs protection while cabinets go in. Tile after saves material, but every cut along the cabinet base shows, and a later floor change means working around the cabinets.

How much does a flooring installers project manager make?

Construction managers who work for building finishing contractors earned a median of $97,880 a year ($47.06 an hour) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $77,580 and $127,620 a year. Pay also depends on your local market, experience and bonus terms.

Should a project manager order extra cartons for the homeowner to keep?

In most homes, yes. A few spare cartons from the same lot let a later repair blend in, since a reorder years later may not match. Say in the quote how many cartons stay with the customer and where they'll be stored, so they don't get returned or used on another job.

What experience should a flooring project manager have?

The template accepts scheduling experience or years as an installer, and the best candidates often have some of both. Ask a former installer to plan a job on paper, from the measure to the order and the crew days. Ask an office-side candidate what a high moisture reading changes. Each gap shows what you'll need to train.

How should the ad fill in the project manager template's bracketed lifting weight?

The brackets mean the number is yours to set. Weigh what your project managers really carry: a carton of the heaviest floor you sell, a box of sample boards, a meter case. Use that figure, and keep the tasks the template lists, walking sites, kneeling at seams and climbing stairs, so candidates know what site visits involve. Keep the accommodation line as written.

Sources

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