Flooring installers job descriptions
Every role a $20M business in this industry hires for: 22 Role Blueprints, from leadership to the field. Open any role for its full template and a free Word file.
Leadership 4
Chief Executive Officer
A flooring chief executive officer sets how the company's install capacity is split among home builders, store install programs, commercial general contractors and homeowners, and how far it leans on any one of them.
Chief Operating Officer
A flooring chief operating officer answers for how installs get done company-wide: which crews can lay which floors, how much work each channel gets, and how every finished room is checked.
Chief Financial Officer
A flooring chief financial officer funds the gap between paying for flooring and installers and getting paid by builders, stores and general contractors.
General Manager
A flooring general manager runs a branch: the salespeople who measure and quote, the crews who install, the warehouse and the office.
Managers 9
Field Supervisor
A flooring field supervisor moves between installs each day, checking prep, layout and finished work on wood, tile, vinyl and carpet jobs.
HR Manager
A flooring HR manager hires installers and helpers, builds the training that turns helpers into installers, and works to keep them once they're skilled.
Marketing Manager
A flooring marketing manager fills the showroom and the measure calendar with ads, sample offers, financing promotions and photos of real installs.
Office Manager
A flooring office manager makes sure every job is billed right.
Operations Manager
A flooring operations manager runs each day's install plan with dispatch: which crews go where, and whether the right lot of flooring plus trim, pad and adhesive reaches every site.
Production Manager
A flooring production manager decides how every crew installs wood, tile, vinyl and carpet, and checks the work against those methods and each maker's guide.
Project Manager
A flooring project manager runs each job once it's sold: orders the product, plans the prep, books the crew around the site, and keeps the customer or superintendent posted on dates.
Sales Manager
A flooring sales manager runs the sellers who work the showroom, homes, builder accounts and commercial bids.
Warehouse Manager
A flooring warehouse manager runs the building where cartons, carpet rolls, tile pallets and job orders wait for crews.
Office and sales 6
Customer Service Representative
A flooring customer service representative books measure appointments by area, so whoever measures can fit a full day of homes without long drives.
Dispatcher
A flooring dispatcher assigns install crews by floor type and size of job, then sends each crew its addresses, material notes and any helper it needs.
Bookkeeper
A flooring bookkeeper turns installer labor tickets, distributor bills and store program payments into job records the CFO can trust.
Inventory Specialist
A flooring inventory specialist keeps count of the cartons, carpet rolls, pad, adhesives and trims a flooring company stocks, and orders more before crews run short.
Sales Representative
A flooring sales representative helps homeowners and businesses choose a floor.
Rehash Specialist
A flooring rehash specialist picks up measures and quotes that stalled before anyone signed.
In the field 3
Apprentice / Helper
A flooring helper works beside an installer: tearing out old floors, carrying and staging cartons and rolls, cleaning the subfloor and making simple cuts.
Installer / Technician
A flooring installer preps the subfloor and puts down luxury vinyl, hardwood, laminate, tile or carpet in homes, new builds and stores.
Lead Installer
A lead flooring installer runs the crew on the hardest flooring jobs, from slab moisture tests and leveling to layout, seams and the final walk-through.
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