A gutter cleaning field supervisor drives between ladder crews, checks their setups and finished gutters, and handles homeowner complaints on site. They coach lead technicians, retrain anyone whose ladder work slips, and report each day's problems to the operations manager.
By the HireBus team · Updated · Pay data: BLS, May 2025
Median pay, building services companies · BLS, May 2025
The Field Supervisor plays a critical role in ensuring high-quality gutter cleaning services while upholding industry safety standards. This role is responsible for overseeing on-site operations, managing field staff, and promptly resolving any issues that arise during service delivery.
2. Essential Duties and Responsibilities
Oversee daily gutter cleaning operations on various job sites.
Ensure adherence to safety protocols and regulatory standards at all times.
Lead, mentor, and provide performance feedback to field team members.
Address and resolve on-site issues efficiently while communicating updates to management.
Conduct quality inspections to verify the highest level of service delivery.
Collaborate with management in scheduling and resource allocation for optimal operations.
3. Key Tasks / Daily Activities
Arrive at assigned job sites punctually and prepare equipment for the day’s tasks.
Perform site inspections to identify safety hazards and operational challenges.
Engage with customers to provide service updates and address any concerns promptly.
Monitor and adjust field team activities based on real-time site conditions.
Document job progress and report any issues or improvements to the operations manager.
Safety Compliance: Zero safety incidents or near misses.
Customer Satisfaction Rating: Average rating of >4.8 stars.
First-Time Issue Resolution: Target of >90% resolution rate on initial visit.
5. Required Qualifications and Skills
High school diploma or equivalent; additional certifications are a plus.
Minimum 3 years of experience in a field service or supervisory role.
Strong leadership skills with the ability to manage and motivate a team.
Excellent verbal and written communication skills.
Proficient understanding of gutter cleaning tools, equipment, and safety procedures.
6. Preferred Experience
Experience in the home services or outdoor maintenance industry.
Prior supervisory experience with a strong focus on site safety and operational efficiency.
Background in residential or commercial property maintenance services.
Familiarity with digital tools for field reporting and team coordination.
7. Physical Requirements
Ability to lift up to 50 lbs.
Regular bending, climbing, and reaching during gutter cleaning tasks.
Comfortable working in varying weather conditions, including hot and cold environments.
Occasional exposure to outdoor noise levels and environmental elements.
8. Work Environment and Schedule
Typical work hours from 8 AM to 5 PM Monday through Friday.
Possibility of weekend work during peak periods or adverse weather conditions.
On-site work involving travel across multiple residential or commercial locations.
Occasional on-call duties during high-demand periods.
9. Compensation and Benefits
Competitive hourly wage range: $20 - $30 per hour based on experience.
Performance-based bonus structure available.
Health, Dental, and Vision insurance plans.
401k plan with company matching contributions.
Additional benefits including paid time off and employee discounts.
10. Company Culture and Overview
We foster a collaborative, respectful, and inclusive work environment where every team member can thrive.
Our company is committed to safety, excellence, and continuous improvement in our service delivery.
We provide ample opportunities for career advancement and professional development.
Join a forward-thinking organization that values integrity, innovation, and exceptional customer service.
11. How to Apply
If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please send your resume to [INSERT EMAIL HERE] or apply online at [INSERT WEBSITE LINK HERE].
Need help filling this role? HireBus posts the ad, Iris interviews every applicant by phone before you do, and you decide who to hire. Start hiring now
What changes for a field supervisor at a gutter company
The crews are spread across many short stops, mostly up on ladders, and the supervisor sees each one for only a few minutes a day. These are the parts of the job that change.
A bad setup means retraining
OSHA's training rule for walking and working surfaces says the employer must retrain a worker when there's reason to believe they lack the understanding and skill it requires. A ladder footed in loose mulch, or one resting on a soft gutter with no stabilizer, is that kind of reason. Stop the climb, show the right setup on that house, and log who was retrained and when. Source: eCFR: 29 CFR 1910.30, Training requirements.
Blowers and vacuums get measured
Gas blowers and gutter vacuums run near the operator's ears for hours. OSHA calls for a monitoring program when information shows a worker's 8-hour average may reach 85 decibels, and a hearing conservation program once it does. Spot-check each machine with a sound level meter where the operator stands, and plan full-shift readings for leaf season, when the machines run longest. Source: eCFR: 29 CFR 1910.95, Occupational noise exposure.
First aid has to ride along
OSHA's first aid rule says that when no clinic or hospital is in near proximity to the workplace, someone must be adequately trained to give first aid. Gutter routes stretch out to rural roads and new subdivisions far from urgent care. See that each crew has a trained person, check the kits on your rounds, and know the nearest emergency room for each day's area. Source: eCFR: 29 CFR 1910.151, Medical services and first aid.
Illinois crews break for a meal by hour five
Meal break rules vary by state. Illinois, for example, requires at least 20 minutes for a meal for anyone set to work 7.5 continuous hours, starting no later than 5 hours into the work period, plus another 20 minutes for every further 4.5 continuous hours. On long leaf days, the supervisor should see that lunch really happens between houses and that crews record it. Source: Illinois General Assembly: 820 ILCS 140/3, meal periods.
How much gutter cleaning field supervisors make
The closest BLS group for gutter cleaning field supervisors is First-Line supervisors of housekeeping and janitorial workers. First-Line supervisors of housekeeping and janitorial workers who work for building and home services companies earned a median of $23.11 an hour ($48,070 a year) in May 2025, according to the Bureau of Labor Statistics. That’s about the same as the $49,100 median for First-Line supervisors of housekeeping and janitorial workers in all industries. About 66,480 of the 178,760 First-Line supervisors of housekeeping and janitorial workers in that survey work for building services companies.
Paid by the hour, with fall overtime and in many shops a safety and callback bonus. BLS has no line for gutter crew supervisors, so these figures cover supervisors of janitorial and cleaning workers at building services companies.
Building services companies
$48,070$48,070 median Middle half $39,370–$62,180 10th–90th $34,490–$75,640
All industries
$49,100$49,100 median Middle half $40,100–$62,600 10th–90th $35,520–$76,430
$20k$30k$40k$50k$60k$70k$80k$90k
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group
10th
25th
Median
75th
90th
Building services companies
$34,490
$39,370
$48,070
$62,180
$75,640
All industries
$35,520
$40,100
$49,100
$62,600
$76,430
BLS doesn’t publish pay for gutter cleaning companies on their own. These figures cover services to buildings and dwellings, which include them. Post a real range for your market in the ad.
The pay line in the template above is an example from our Role Blueprint. Set yours from these figures and what local companies pay.
Skills to hire for, and what you can teach
Hire for these
Can set up, climb and check an extension ladder well enough to teach it
Spots a bad ladder setup or a skipped downspout from the street
Stays calm with a homeowner who meets them in the driveway with a complaint
Gives crews short, clear corrections without stalling the route
Writes job and incident notes the office can act on
Teach these on the job
Your field service app, photo rules and daily report
Using a sound level meter and reading the results
First aid and CPR certification
Your callback rules and what the company pays to fix
Checking a guard install against the product's steps
The day runs on the company's job app, used on a phone or tablet for the schedule, photos and notes. The supervisor's truck carries a spare extension ladder, stabilizers, a hose with a nozzle for flush tests, a sound level meter and a stocked first aid kit.
Gutter cleaning field supervisor interview questions
Two of the 6 questions we'd ask, and what a strong answer sounds like. Ask every candidate the same questions, and rate each answer on your own before you compare notes.
Situational · Making wind calls
Wind gusts are picking up through the afternoon, and crews still have [12] two-story homes. What do you do?
A strong answer: Uses a clear wind cutoff, moves crews to single-story or lower work or reschedules, and tells the office so customers get called.
Behavioral · Coaching technicians
Tell me about a technician whose customers kept complaining about leaves and mess left in their yards. How did you fix it?
A strong answer: Rode along or reviewed photos, found the cause, such as rushing routes, no tarps or no final walk, retrained, added a photo step and checked their next jobs.
Think of the template's goals as rough drafts. Base yours on last season's job records and complaint log, and agree on them with the supervisor before each rush.
Job Completion Rate
Count the jobs each crew finished on their scheduled day against all jobs assigned to them, from the field service app. Leave out jobs the office moved for weather.
Safety Compliance
Track injuries, near misses and ladder setups corrected on rounds, by crew. Ask crews to report near misses without blame, or the count will look clean when it isn't.
Customer Satisfaction Rating
Use the ratings homeowners leave after a visit, sorted by crew and by the supervisor's area. Read the comments too, since gutter complaints usually name a mess or a missed downspout.
First-Time Issue Resolution
Count the customer problems the supervisor settled on the first site visit, against all the problems they went out for. A second trip for the same overflow or mess counts as a miss.
What do the field supervisor template's lifting, climbing and weather lines involve?
They describe the rounds. The supervisor carries an extension ladder or a gutter vacuum from the truck, climbs to look into a gutter or check a setup, bends to inspect downspout outlets, and stands near running blowers. Most of the day is outside, in early spring rain and late fall cold. List these tasks plainly in the ad so applicants know what the day holds.
How much does a gutter cleaning field supervisor make?
First-Line supervisors of housekeeping and janitorial workers who work for building and home services companies earned a median of $23.11 an hour ($48,070 a year) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $39,370 and $62,180 a year. Pay also depends on your local market, experience and overtime.
How many crews can one gutter cleaning field supervisor cover?
Drive time decides it more than crew count. A supervisor needs to see each crew at least once a day, check some finished houses and meet unhappy homeowners in person. Map a typical day's routes and count the stops that takes. Crews spread over a wide area mean fewer per supervisor, and tight neighborhood routes allow more. Add a second supervisor before the fall rush, not halfway through it.
How can a field supervisor check gutters they didn't watch get cleaned?
Pick a few finished houses each day, set up a ladder and sight along each run, then put a hose in the far end and watch every downspout drain. Compare what you find with the crew's photos and notes. When a sample turns up a miss, go back to that crew's other houses from the same day before the homeowners call.
Does a gutter company need both a field supervisor and lead technicians?
Most do once they run more than a few trucks. A lead technician works from the ladder all day on one truck and teaches the people on it. A field supervisor moves between several trucks, checks safety and quality, settles complaints the lead can't, and reports to the operations manager. Smaller companies sometimes ask a senior lead to do both, but the rounds stop whenever that person is busy cleaning.
