Gutter cleaning sales representative job description

A gutter cleaning sales representative visits homes to quote cleanings, small repairs and guard installs, then closes the sale on the visit or by follow-up. They measure the runs, explain the options in plain terms, and pass clear job notes to operations so the crew arrives ready.

Median pay, building services companies · BLS, May 2025

$29.31 an hour$60,970 a year

Annual pay: 10th percentile $37,360, middle half $45,780 to $78,150, 90th percentile $98,900. Source: BLS Occupational Employment and Wage Statistics, May 2025.

Reports to
Sales Manager
Department
Sales
Schedule
Monday to Friday, field and office · Some weekend appointments and on-call time in peak season, with regular driving in the service area
Also called
Gutter estimator · Sales consultant · Field sales representative · Gutter guard consultant

Gutter cleaning sales representative job description template

This is our Role Blueprint, word for word. Replace the highlighted fields and adjust the example targets and pay to fit your company.

Download as Word file

Gutter Cleaning - Sales Representative

Company Name:
[INSERT COMPANY NAME HERE]
Department:
Sales
Reports to:
[Sales Manager]
Location:
[INSERT LOCATION HERE]

1. Position Summary

Serve as the primary point of contact for potential gutter cleaning customers, providing timely estimates, closing deals, and ensuring outstanding follow-up to enhance customer satisfaction.

2. Essential Duties and Responsibilities

  • Deliver accurate and competitive gutter cleaning estimates to prospective customers.
  • Close gutter cleaning sales deals, ensuring alignment with company offerings and customer needs.
  • Manage post-sale follow-ups to confirm service quality and secure repeat business or referrals.
  • Collaborate with operations to coordinate efficient service delivery and resolve customer issues.

3. Key Tasks / Daily Activities

  • Conduct value-focused consultations with homeowners and property managers.
  • Proactively engage in outreach to identify and convert new leads in the gutter cleaning segment.
  • Track progress on sales pipelines and update customer records daily.
  • Coordinate with the operations team to schedule seamless service appointments.

4. Key Performance Indicators (KPIs)

  • Conversion Rate: Achieve at least 25% lead-to-sale conversion.
  • Sales Close Ratio: Attain a minimum of 85% successful deal closures for delivered estimates.
  • Follow-Up Completion: Conduct follow-ups with 100% of customers within 48 hours post-service.
  • Customer Satisfaction Rating: Maintain an average rating of >4.8 stars from customer feedback.

5. Required Qualifications and Skills

  • Possess a high school diploma or equivalent; bachelor's degree preferred.
  • At least 2 years of demonstrable sales experience, preferably in home services.
  • Strong communication, negotiation, and customer service skills.
  • Proficient in CRM software and basic computer applications.

6. Preferred Experience

  • Previous experience in gutter cleaning or other related home maintenance services.
  • Experience working in a fast-paced, commission-based sales environment.
  • Familiarity with local market trends and competitor offerings in home services.
  • Proven track record of meeting or exceeding sales targets in a competitive industry.

7. Physical Requirements

  • Ability to stand, walk, and occasionally lift up to 25 lbs as part of demonstrating service equipment.
  • Comfortable working in various weather conditions during outdoor visits.
  • Occasional exposure to noise and dust during property evaluations.
  • Sufficient mobility to navigate residential and commercial properties.

8. Work Environment and Schedule

  • Standard work hours Monday through Friday with occasional weekend appointments as needed.
  • Travel within the designated service area is required regularly.
  • On-call availability during peak seasons may be necessary.
  • Office-based work combined with field visits to customer sites.

9. Compensation and Benefits

  • Competitive base salary ranging from $40,000 to $50,000 USD per year, commensurate with experience.
  • Commission structure available based on sales performance and deal closures.
  • Eligible for annual performance bonuses tied to key performance indicators.
  • Comprehensive benefits package including Health, Dental, Vision, and 401k.

10. Company Culture and Overview

  • We foster a collaborative environment where innovation and proactive problem-solving are valued and rewarded.
  • Our team-centric culture prioritizes continuous learning and professional growth.
  • We believe in empowering our employees to achieve excellence, driving both personal and company success.
  • Join us to be part of a dynamic organization that truly cares about its people and customers.

11. How to Apply

If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please send your resume to [INSERT EMAIL HERE] or apply online at [INSERT WEBSITE LINK HERE].

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What makes gutter cleaning sales different

Most quotes are small and quick. A guard install or a repair on an older house brings rules and promises the rep has to get right before the homeowner signs.

  • Guard warranties get offered before the sale

    When a rep sells a guard with a written warranty in the homeowner's kitchen or driveway, the FTC's warranty availability rule says the rep must tell the buyer, out loud and in any printed materials shown, that copies of the warranty are on hand to read during the visit. Building products bought to repair or improve a home count as consumer products under that law. Keep the maker's and the company's warranties in the rep's folder or tablet. Source: eCFR: 16 CFR 702.3, pre-sale availability of written warranty terms.

  • Painted trim on older homes

    Gutters often hang on painted fascia. In most homes from before 1978, the EPA lead renovation rule covers paid work that disturbs painted surfaces. Exterior work that disturbs 20 square feet or less counts as minor repair, as long as it avoids the rule's banned practices and doesn't demolish painted areas. A bigger trim repair has to go to a firm certified by EPA or the state, so ask the home's age before quoting fascia work. Source: eCFR: 40 CFR 745.83, lead renovation definitions, including minor repair and maintenance.

  • Quote where each downspout empties

    Gutters only help if the downspouts carry the water away. Note where each one lets out: onto a splash block, into an extension, across a walk where it can freeze, or into a pipe in the ground. Quote extensions where water lands against the foundation, and flag any buried pipe so operations can check it before a crew clears it.

  • Fix the gutter before you guard it

    A guard on a sagging or leaking gutter hides the problem and brings the homeowner back angry. Before quoting guards, check the hangers, the seams, the slope toward each downspout and the fascia behind. Quote the repairs first, and say plainly which ones the guard depends on.

How much gutter cleaning sales representatives make

The closest BLS group for gutter cleaning sales representatives is sales representatives of services. Sales representatives of services who work for building and home services companies earned a median of $29.31 an hour ($60,970 a year) in May 2025, according to the Bureau of Labor Statistics. That’s below the $69,990 median for sales representatives of services in all industries. About 40,700 of the 1,256,010 sales representatives of services in that survey work for building services companies.

Reps here usually earn base pay and commission on closed jobs, plus a yearly bonus. Because the template's base trails the BLS median, commission carries much of what a rep takes home.

Building services companies
All industries
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group10th25thMedian75th90th
Building services companies$37,360$45,780$60,970$78,150$98,900
All industries$37,980$47,670$69,990$100,480$148,840

BLS doesn’t publish pay for gutter cleaning companies on their own. These figures cover services to buildings and dwellings, which include them. Post a real range for your market in the ad.

The pay line in the template above is an example from our Role Blueprint. Set yours from these figures and what local companies pay.

Skills to hire for, and what you can teach

Hire for these

  • Explains cleanings, repairs and guards to a homeowner in plain words
  • Measures gutter runs and downspouts accurately and takes clear photos
  • Closes on the visit without pressure tactics
  • Updates CRM records the same day
  • Plans a day of appointments across the service area

Teach these on the job

  • Guard types and the company's warranty terms
  • The price book and repair pricing
  • Lead-safe rules for older homes
  • Your CRM and quoting app
  • How crew scheduling works, so promised dates hold

The kit is a tablet or phone running the quoting app and CRM, a measuring wheel or laser, binoculars for second-story runs, and sample guard sections. Aerial measurement images help size a roofline before the visit.

Gutter cleaning sales representative interview questions

Two of the 6 questions we'd ask, and what a strong answer sounds like. Ask every candidate the same questions, and rate each answer on your own before you compare notes.

  1. Situational · Quoting property managers

    A property manager asks for one price to clean gutters on [12] buildings of different sizes. What do you do?

    A strong answer: Visits or reviews each building, prices by feet, stories and access, notes any lift needs, and offers a clear schedule and plan price.

  2. Behavioral · Selling plans

    Tell me about a time you sold a cleaning plan, or another recurring service, to a customer who only wanted one visit. How did you explain the value?

    A strong answer: Clear benefits tied to their trees and past overflow, honest terms including how to cancel, and no pressure.

All 6 questions and the work exercise

Gutter cleaning sales representative KPIs

The template's figures give you a place to begin. Reset them with your own close data after a full season, and track phone quotes and home visits apart.

Conversion Rate
Divide sold jobs by the leads assigned to the rep in the same period, using the lead dates in the CRM. Count only leads the rep was able to reach.
Sales Close Ratio
Of the estimates the rep delivered, count how many were signed. Track cleanings, repairs and guards apart, since each one closes at its own pace.
Follow-Up Completion
Check that every customer the rep sold got a call, text or email after the crew finished, logged in the CRM inside the window.
Customer Satisfaction Rating
Average the post-job ratings on the rep's own sales, and flag any review that says the job differed from the estimate.

Career path

  1. Gutter cleaning technicianLearns gutters, guards and downspouts up close on real jobs.
  2. Sales representativeQuotes and sells at the house.
  3. Senior sales representativeHandles the bigger guard and repair jobs and helps new reps.
  4. Sales managerLeads the reps, the goals and the weekly pipeline.

Other roles in a gutter cleaning business

All 20 are in the free Gutter cleaning Role Blueprint Super Bundle, as Word files you can edit.

Email me the bundle

We’ll email you the download link, plus occasional hiring tips. Privacy.

Gutter cleaning sales representative FAQ

What tasks are behind the sales rep template's walking, lifting and weather lines?

Walking around a house and yard to check every gutter run and downspout. Carrying sample guard sections and a measuring tool from the car. Working outdoors in rain, wind, heat or cold during those walks, with leaf piles, dust and a running gutter vacuum close by at times. List them in the job ad, which helps applicants picture a day of visits.

How much does a gutter cleaning sales representative make?

Sales representatives of services who work for building and home services companies earned a median of $29.31 an hour ($60,970 a year) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $45,780 and $78,150 a year. Pay also depends on your local market, experience and overtime.

Does a gutter sales rep need to climb a ladder to quote?

Not usually. Most runs can be measured from the ground with a measuring wheel or aerial images, and binoculars show the condition of second-story gutters. If you want reps to climb for a closer look, say so in the ad and train them the same way you train crew members before their first climb.

Can a rep quote gutters when the homeowner isn't home?

Often, yes, since the work is all outside. Get the homeowner's OK to walk the property, and ask about gates, pets and sprinklers first. Take photos of all four sides and send the quote with them the same day, then call to go over it. Guard sales usually still need a conversation, so book a follow-up call or visit.

What should a gutter cleaning quote list?

The length of gutter, the number of downspouts and stories, and what the cleaning includes, such as bagging debris and flushing downspouts. List each repair on its own line with its price, name the guard and its warranty, and give the date the quote is good through. A clear quote cuts calls to the office and disputes after the job.

Sources

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