Gutter cleaning sales manager job description

A gutter cleaning sales manager runs the reps who quote cleanings, repairs and guard installs, and sets the goals for plan sales and renewals. They coach reps on honest house assessments, review quotes and lost deals each week, and close the larger accounts themselves.

Median pay, building services companies · BLS, May 2025

$99,910 a year$48.04 an hour

Annual pay: 10th percentile $63,920, middle half $73,930 to $143,320, 90th percentile $201,990. Source: BLS Occupational Employment and Wage Statistics, May 2025.

Reports to
General Manager
Department
Sales
Schedule
Monday to Friday, 8 a.m. to 5 p.m. · Some evenings or weekends for client meetings, plus local travel to homes, accounts and events
Also called
Sales director · Director of sales · Residential sales manager · Sales team lead

Gutter cleaning sales manager job description template

This is our Role Blueprint, word for word. Replace the highlighted fields and adjust the example targets and pay to fit your company.

Download as Word file

Gutter Cleaning - Sales Manager

Company Name:
[INSERT COMPANY NAME HERE]
Department:
Sales
Reports to:
[General Manager]
Location:
[INSERT LOCATION HERE]

1. Position Summary

Lead the sales team within the gutter cleaning division to drive business growth and secure long-term contracts. Set aggressive yet achievable sales goals and mentor team members to exceed performance targets. Act as a key liaison between customer needs and service execution to ensure high satisfaction. Contribute strategically to overall company success through innovative sales strategies and market expansion.

2. Essential Duties and Responsibilities

  • Develop and implement sales strategies to achieve monthly and annual revenue targets.
  • Mentor and guide sales representatives through regular coaching sessions.
  • Monitor sales performance metrics and adjust strategies to drive continuous improvement.
  • Negotiate and finalize contracts, ensuring mutual agreement and customer satisfaction.

3. Key Tasks / Daily Activities

  • Conduct daily sales meetings and one-on-one check-ins with sales reps to review performance.
  • Identify new business opportunities and generate leads within the local market.
  • Attend client meetings and presentations to showcase service benefits and secure contracts.
  • Analyze competitor activities and market trends to adjust sales tactics accordingly.

4. Key Performance Indicators (KPIs)

  • Monthly Revenue: Achieve a minimum of $100,000 in new contract sales per month.
  • Sales Conversion Rate: Maintain a conversion rate of 30% or higher on qualified leads.
  • Customer Satisfaction Rating: Achieve an average rating of 4.8 stars or above.
  • Contract Renewal Rate: Secure contract renewals at a rate of 85% or higher.

5. Required Qualifications and Skills

  • Bachelor’s degree in Business, Marketing, or a related field.
  • Minimum of 5 years of sales experience in a service-based environment.
  • Strong leadership skills with a proven ability to mentor and develop sales teams.
  • Excellent communication, negotiation, and analytical skills.

6. Preferred Experience

  • Previous experience in the home services or gutter cleaning industry.
  • Proven track record in establishing long-term customer relationships.
  • Experience with CRM software and sales performance management tools.
  • Familiarity with local market trends and competitor analysis.

7. Physical Requirements

  • Ability to occasionally lift up to 25 pounds while demonstrating products or on-site visits.
  • Regular exposure to outdoor environments, including variable weather conditions.
  • Stand or walk for extended periods during client visits or service location inspections.
  • Frequent use of communication devices and computer equipment for daily tasks.

8. Work Environment and Schedule

  • Typical work hours are Monday through Friday from 8:00 AM to 5:00 PM.
  • Occasional weekend or evening work may be required for client meetings or deadlines.
  • Moderate travel within the local market to meet with clients and attend industry events.
  • Office-based with frequent on-site customer interactions.

9. Compensation and Benefits

  • Annual salary range: $70,000 - $90,000 USD, commensurate with experience.
  • Performance-based commissions available upon meeting sales targets.
  • Health, Dental, and Vision insurance coverage.
  • 401(k) retirement plan with employer contributions.
  • Additional fringe benefits such as paid time off and professional development opportunities.

10. Company Culture and Overview

  • At [INSERT COMPANY NAME HERE], we foster a culture of innovation, teamwork, and continuous learning.
  • Our environment is built on collaboration, empowering employees to take initiative and deliver excellence.
  • We value integrity and prioritize the growth and development of our team members.
  • Join us to be part of a dynamic company where your success is our success.

11. How to Apply

If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please send your resume to [INSERT EMAIL HERE] or apply online at [INSERT WEBSITE LINK HERE].

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What makes gutter cleaning sales management different

Reps here sell quick cleanings, small repairs and bigger guard jobs, often on the same visit. The manager decides who sells what and keeps the house assessments honest.

  • In Illinois, an overstated repair can be a crime

    Illinois's Home Repair Fraud Act makes it an offense to knowingly misstate the condition of a home to win a repair contract, or to damage property to get the work. Fixing or improving a house falls under the act's definition of home repair, which takes in gutter repairs and guard installs. Coach reps to describe only what they can point to, and spot-check repair quotes against what crews later find. Source: Illinois General Assembly: 815 ILCS 515/3, Home Repair Fraud Act.

  • Desk quotes change the overtime picture

    Many gutter cleanings get quoted from aerial images over the phone. Federal rules say outside sales means selling at the customer's home or business; sales made by phone or online don't count unless they back up in-person calls, and any fixed site used for phone sales, even a home office, counts as the employer's place of business. If a rep quotes mostly from the office, they may not fit the outside sales exemption, so settle how the role works before you build its pay plan. Source: eCFR: 29 CFR 541.502, away from employer's place of business.

  • Big Idaho jobs start with a lien notice

    Idaho treats any company that signs a contract over 2,000 dollars with a homeowner to alter or repair the home as a general contractor for this rule. Before signing, it must hand over a written notice about lien waivers, proof of liability and workers' compensation insurance, a surety bond and extended title insurance, and the homeowner signs for it. Skipping it is a deceptive practice under Idaho's consumer protection act. A large guard install can cross the line, so put the notice in the rep's contract packet. Source: Idaho Legislature: Idaho Code 45-525, general contractor disclosures on residential work.

  • Sell next season's plans while the calendar has room

    Plan sales go best right after a cleaning the homeowner liked and in the quiet weeks before each rush. Give reps a plan goal next to their cleaning and guard goals, and confirm with operations that the routes can carry the visits sold. A plan sold for dates the crews can't reach turns into a refund and a lost renewal.

How much gutter cleaning sales managers make

Sales managers who work for building and home services companies earned a median of $99,910 a year ($48.04 an hour) in May 2025, according to the Bureau of Labor Statistics. That’s below the $148,270 median for sales managers in all industries. About 1,470 of the 637,080 sales managers in that survey work for building services companies.

Pay is usually a salary with commission or a team bonus. The template's band is below the median in the BLS data on this page; count commission when you compare it with other offers.

Building services companies
All industries
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group10th25thMedian75th90th
Building services companies$63,920$73,930$99,910$143,320$201,990
All industries$73,170$100,360$148,270$207,340$290,540

BLS doesn’t publish pay for gutter cleaning companies on their own. These figures cover services to buildings and dwellings, which include them. Post a real range for your market in the ad.

The pay line in the template above is an example from our Role Blueprint. Set yours from these figures and what local companies pay.

Skills to hire for, and what you can teach

Hire for these

  • Coaches reps from their own quotes and lost deals
  • Knows gutter, downspout and guard work well enough to check a quote
  • Builds goals and pay plans reps understand
  • Reads the CRM pipeline every week and acts on it
  • Negotiates with homeowners and larger property accounts

Teach these on the job

  • Your guard line and its warranty terms
  • State home repair and consumer rules where you sell
  • Your CRM's reports
  • Crew capacity limits set by operations
  • Seasonal timing in your market

The manager works from the CRM pipeline, a price book or quoting app, aerial images for measuring rooflines, and a shared sales calendar. On client visits the usual kit is sample guard sections and a tablet of job photos.

Gutter cleaning sales manager interview questions

Two of the 6 questions we'd ask, and what a strong answer sounds like. Ask every candidate the same questions, and rate each answer on your own before you compare notes.

  1. Situational · Renewing an HOA contract

    An HOA contract for [80] homes is up for renewal, and a competitor bid lower. What do you do?

    A strong answer: Reviews service quality and complaints, meets the board, shows results and photos, adjusts scope or price only where margin allows and makes a clear proposal.

  2. Behavioral · Coaching honest plan sales

    Tell me about a time plan customers kept canceling after the first year because they felt oversold. How did you change how reps sold?

    A strong answer: Looked at cancel reasons by rep, found what was promised, such as no debris ever or extra visits, coached reps to explain plan terms and limits plainly, tied pay to renewals and tracked retention.

All 6 questions and the work exercise

Gutter cleaning sales manager KPIs

Set the targets from your own market and season rather than taking the template's figures as written. Look at guards, repairs and plans on their own before adding them together.

Monthly Revenue
Sum signed contract value by the month it was signed, split into cleanings, repairs, guards and plans. Take out cancellations from the same month so the total holds up.
Sales Conversion Rate
Divide signed jobs by the qualified leads each rep received, with one definition of qualified for the whole team. Compare reps who work the same lead sources.
Customer Satisfaction Rating
Track post-job ratings on work the team sold, and pull out comments about the quote, the price or a promise made at the house.
Contract Renewal Rate
Count the plans and account contracts that came up for renewal in the period and how many renewed. Write down the reason each lost customer gave.

Career path

  1. Sales representativeQuotes cleanings, repairs and guards at the house.
  2. Lead sales repTrains new reps in the field and takes the larger accounts.
  3. Sales managerRuns the team, the goals and the pay plan.
  4. General managerTakes on operations and the P&L as well as sales.

Other roles in a gutter cleaning business

All 20 are in the free Gutter cleaning Role Blueprint Super Bundle, as Word files you can edit.

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Gutter cleaning sales manager FAQ

What tasks sit behind the sales manager template's lifting, weather and walking lines?

Carrying sample guard sections, a display board or a case of materials to a client meeting. Walking around a house or a row of buildings to look at gutters and downspouts from the ground. Standing outside in rain, sun or cold during those walks. Walk candidates through these tasks and confirm they can handle every task, with a reasonable accommodation if they need one.

How much does a gutter cleaning sales manager make?

Sales managers who work for building and home services companies earned a median of $99,910 a year ($48.04 an hour) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $73,930 and $143,320 a year. Pay also depends on your local market, experience and bonus terms.

Should a gutter sales manager hire reps for the season or for the year?

Reps kept all year cost more in winter but come back already trained, and the quiet months are when spring plans get sold and stalled guard quotes get worked. Seasonal reps can cover the fall rush, but each one needs product training and time riding along before quoting alone. One option is a core team kept all year plus a seasonal phone quoter for the busiest weeks.

How should a gutter sales manager handle a complaint that a rep overpromised on a guard?

Pull the quote, the rep's notes and any photos, then talk to the homeowner and the rep separately. Have a lead technician look at the gutters before deciding anything. If the rep promised more than the guard or the warranty covers, make it right with the customer and coach the rep on the exact words to use next time.

What should a weekly sales meeting cover at a gutter cleaning company?

Open quotes by service, guard quotes that have stalled, plan sales against goal, and the routes operations says still have room. Pick one lost deal and walk through what the rep saw and said. Keep it short in the fall and spring rushes, when reps need to be at houses.

Sources

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