Gutter cleaning chief executive officer job description

A gutter cleaning CEO picks the markets to enter, the services to sell and where the money goes across seasonal routes and a large list of repeat homes. Profit is their scorecard with the owners or board, and they make the big calls, such as adding guard installs.

Median pay, building services companies · BLS, May 2025

$130,000 a year$62.50 an hour

Annual pay: 10th percentile $93,610, middle half $102,340 to $208,630, 90th percentile $275,020. Source: BLS Occupational Employment and Wage Statistics, May 2025.

Reports to
Owner or board of directors
Department
Executive Leadership
Schedule
Weekdays, 8 a.m. to 6 p.m. · On call for critical business issues, with some travel for industry events, client meetings and site visits
Also called
President · Chief executive · Managing director

Gutter cleaning chief executive officer job description template

This is our Role Blueprint, word for word. Replace the highlighted fields and adjust the example targets and pay to fit your company.

Download as Word file

Gutter Cleaning - Chief Executive Officer

Company Name:
[INSERT COMPANY NAME HERE]
Department:
Executive Leadership
Reports to:
[Owner or board of directors]
Location:
[INSERT LOCATION HERE]

1. Position Summary

The CEO plays a critical role in defining the vision, driving customer acquisition, and ensuring overall profitability for our gutter cleaning division. This executive leadership position is responsible for steering company strategy, building high-performing teams, and fostering strong relationships with key stakeholders to drive sustainable growth.

2. Essential Duties and Responsibilities

  • Define and communicate the company vision and strategic direction for the gutter cleaning division.
  • Secure and nurture key customer relationships to drive new business and repeat engagements.
  • Oversee financial performance ensuring profitable operations and fiscal responsibility.
  • Lead executive-level decision making and collaborate with department heads to execute business strategies.
  • Represent the company at industry events, conferences, and with key partners.

3. Key Tasks / Daily Activities

  • Engage in strategic planning sessions to align short-term actions with long-term goals.
  • Monitor daily business operations and review performance metrics with department leaders.
  • Identify new market opportunities and oversee customer acquisition initiatives.
  • Participate in high-level negotiations and contract discussions with clients and vendors.
  • Ensure implementation of quality standards and continuous improvement in service delivery.

4. Key Performance Indicators (KPIs)

  • Revenue Growth: Achieve an annual revenue increase of at least 15%.
  • Customer Acquisition: Secure a minimum of 100 new customers per fiscal year.
  • Profit Margin: Maintain a gross profit margin of at least 30%.
  • Customer Satisfaction: Attain an average customer satisfaction rating of >4.8 stars.

5. Required Qualifications and Skills

  • Bachelor’s degree in Business Administration, Management, or a related field; MBA preferred.
  • Minimum of 10 years of progressive leadership experience in a service-oriented or operational role.
  • Exceptional strategic planning, financial acumen, and customer relationship skills.
  • Proven track record of driving operational excellence and profitability in a competitive market.

6. Preferred Experience

  • Experience in the home services or gutter cleaning industry.
  • Demonstrated leadership in scaling a service-based business.
  • Familiarity with digital marketing strategies and customer retention programs.
  • Prior involvement in mergers, acquisitions, or strategic partnerships within the industry.

7. Physical Requirements

  • Ability to operate in a standard office environment with occasional field visits.
  • Minimal manual lifting required during site inspections or operational audits.
  • Exposure to outdoor environments during site evaluations in varying weather conditions.

8. Work Environment and Schedule

  • Typical work hours are Monday through Friday, 8:00 AM to 6:00 PM.
  • Occasional travel required for industry events, client meetings, and site visits.
  • On-call availability for addressing critical business issues outside normal hours.
  • Collaborative work environment with a mix of in-person and remote working opportunities.

9. Compensation and Benefits

  • Salary Range: $150,000 - $250,000 USD per year, commensurate with experience.
  • Performance bonuses based on company profitability and strategic milestone achievements.
  • Comprehensive benefits package including Health, Dental, and Vision insurance.
  • Retirement plan options such as 401(k) with company match and additional fringe benefits.

10. Company Culture and Overview

  • At [INSERT COMPANY NAME HERE], we pride ourselves on fostering a culture of innovation, accountability, and continuous improvement. We are passionate about empowering our employees to drive change and achieve both personal and professional growth. Our commitment to excellence in the gutter cleaning sector is matched by our dedication to creating a supportive, inclusive work environment where every voice is valued.

11. How to Apply

If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please send your resume to [INSERT EMAIL HERE] or apply online at [INSERT WEBSITE LINK HERE].

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What changes for a CEO in gutter cleaning

A CEO sets direction in any company. In gutter cleaning, the jobs are short, they repeat every year, and they follow the trees and the weather, which shapes every large decision.

  • Installs sit in a different industry code

    The Census Bureau's industry index files gutter cleaning services under code 561790, other services to buildings and dwellings. Downspout, gutter and gutter guard installation falls under 238170, with siding contractors. An install line runs as a second business, with its own licensing, insurance classes and tax rules in each state. Price that shift before the first install crew goes out. Source: U.S. Census Bureau: 2022 NAICS index file.

  • Wildfire guidance names the gutter

    NFPA's guide to preparing homes for wildfire tells owners to clean roofs and gutters of dead leaves, debris and pine needles that could catch embers. In markets where homes back onto forest or rangeland, such as parts of Idaho, that turns a yearly chore into a safety task. Weigh those markets when choosing where to grow, and keep the marketing to what the guide says. Source: NFPA: Preparing homes for wildfire.

  • Renewing plans come with Illinois rules

    A plan that renews each year unless the homeowner cancels can lock in the repeat list. Illinois's Automatic Contract Renewal Act sets terms for it: renewal terms shown clearly, and the customer's consent before a card is charged. Plans of 12 months or more need a written reminder sent between 30 and 60 days ahead of the cancellation deadline, and a plan bought online must be cancellable online. Weigh that upkeep before plans carry the growth goal. Source: Illinois General Assembly: Automatic Contract Renewal Act, 815 ILCS 601/10.

  • Decide what crews do in winter

    Ladder work thins out in a cold-winter market such as Illinois, while trucks, office staff and lead techs keep costing money. Decide early whether crews move to a second service, such as window or exterior cleaning, or whether the company shrinks and rehires each spring. Either way, keep the lead techs who train new hires, since every spring start depends on them.

How much gutter cleaning chief executive officers make

The closest BLS group for gutter cleaning chief executive officers is chief executives. Chief executives who work for building and home services companies earned a median of $130,000 a year ($62.50 an hour) in May 2025, according to the Bureau of Labor Statistics. That’s below the $213,990 median for chief executives in all industries. About 430 of the 204,350 chief executives in that survey work for building services companies.

Pay mixes a salary with a bonus for company profit and strategic milestones. The template's range starts above the BLS median for chief executives at building services companies and ends below the top tenth.

Building services companies
All industries
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group10th25thMedian75th90th
Building services companies$93,610$102,340$130,000$208,630$275,020
All industries$75,700$129,540$213,990$356,200$507,730

BLS doesn’t publish pay for gutter cleaning companies on their own. These figures cover services to buildings and dwellings, which include them. Post a real range for your market in the ad.

The pay line in the template above is an example from our Role Blueprint. Set yours from these figures and what local companies pay.

Skills to hire for, and what you can teach

Hire for these

  • Has grown a route-based or repeat-service business
  • Reads profit by season, branch and service line, and acts on it
  • Can price a new service line, such as guard installs, before launch
  • Builds branch leaders who run their markets without daily help
  • Treats crew falls and vehicle crashes as company-level risks

Teach these on the job

  • Gutter types, guard styles and how downspouts drain
  • How tree cover and leaf drop shape demand in each market
  • Contract and licensing rules in each state the company serves
  • The reports in the company's field service software

The CEO sees the business through the field service software's revenue and route reports, the accounting system, and the customer list sorted by address and last visit. A ride-along with a crew shows what ladders, stabilizers and gutter vacuums the budget is paying for.

Gutter cleaning chief executive officer interview questions

Two of the 6 questions we'd ask, and what a strong answer sounds like. Ask every candidate the same questions, and rate each answer on your own before you compare notes.

  1. Situational · Building recurring revenue

    Most of your revenue comes from one-time fall cleanings. How would you build more recurring revenue?

    A strong answer: Designs spring and fall plans with auto-scheduling, sells them at the first visit, prices for route density, tracks renewals and makes canceling easy and honest.

  2. Behavioral · Setting a safety standard

    Tell me about a time you turned down work or slowed the fall rush for safety reasons. How did you explain the cost to your team?

    A strong answer: A specific decision, such as pulling crews in high wind or fixing ladder gear first, how they enforced it the same for everyone and absorbed the rescheduling, and the result.

All 6 questions and the work exercise

Gutter cleaning chief executive officer KPIs

Read the template's targets as samples. Set your own from last year's revenue, count of returning homes and margin, and reset them before each fall season.

Revenue Growth
Compare revenue for the same months year over year, split into cleanings, repairs and installs, so growth in one line doesn't hide a slide in another.
Customer Acquisition
Count first-time addresses served in the fiscal year, kept apart from returning homes, and record which channel brought each one in.
Profit Margin
Take revenue minus crew labor, materials, fuel and disposal fees for each service line, and review it by branch every month.
Customer Satisfaction
Track the average rating from post-visit surveys and public reviews, and read the low ones for patterns such as late arrivals or skipped sections.

Career path

  1. General managerRuns one market's crews, sales and customer list through a full fall and spring.
  2. Chief operating officerRuns crews, routes and safety for every branch.
  3. Chief executive officerSets strategy, markets and service lines, and answers to the owners.
  4. Board seat or larger exterior services groupJoins an owner group or a company that buys and combines gutter, window and exterior cleaning firms.

Other roles in a gutter cleaning business

All 20 are in the free Gutter cleaning Role Blueprint Super Bundle, as Word files you can edit.

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Gutter cleaning chief executive officer FAQ

Should a gutter cleaning company sell gutter guards?

Guards raise the average ticket, but they change the customer. A home with guards may book fewer cleanings, so the repeat visits that fill each fall route can shrink. Ask each guard maker what upkeep its product needs, and offer that visit with the install. Count the repeat cleanings you expect to lose before you set a sales goal for guards.

How much does a gutter cleaning chief executive officer make?

Chief executives who work for building and home services companies earned a median of $130,000 a year ($62.50 an hour) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $102,340 and $208,630 a year. Pay also depends on your local market, experience and bonus terms.

Does commercial gutter work fit a residential gutter company?

It can, but it's a different job. Commercial buildings often have flat roof sections, internal drains or scuppers, and heights that call for a lift or roof access instead of a ladder. Those jobs need their own fall plan, insurance review and pricing. A careful start is small offices, churches and strip centers near routes you already run.

What do the CEO template's site inspection and weather lines involve?

Desk work fills most weeks. The lines cover site visits: walking a customer's yard during an inspection, standing outside in rain or cold to watch a crew, and carrying light items such as a tablet case or a sample guard section during an audit. Write the ad around those tasks so candidates can judge them.

What should a gutter cleaning CEO watch each week in season?

Booked jobs for the next few weeks against crew capacity, homes cleaned per crew day, return trips, and how many of last year's customers have rebooked. The booked backlog shows whether marketing is ahead of the crews. The rebooking count shows whether the repeat list is holding. Margin by branch shows where price or drive time is off.

Sources

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