A gutter production manager decides how hangers, seams, outlets and downspouts go up on every job, trains installers to that standard and inspects finished houses against it. They track callbacks, crew output and coil waste, and change the process when the numbers slip.
By the HireBus team · Updated · Pay data: BLS, May 2025
Median pay, structure and exterior contractors · BLS, May 2025
The Production Manager is responsible for overseeing the entire gutter installation process, ensuring high-quality results and adherence to safety standards. This role directly impacts customer satisfaction and operational efficiency by coordinating materials, managing installation crews, and enforcing best practices. Success in this position enhances the company's reputation and profitability.
2. Essential Duties and Responsibilities
Oversee all gutter installation projects to ensure quality and safety standards are met.
Coordinate with suppliers to maintain optimal inventory levels and timely material availability.
Implement and monitor safety protocols to ensure compliance with industry regulations.
Train and develop installation crews to improve skill levels and job performance.
Utilize project management software to track progress and report on key metrics.
Collaborate with sales and customer service teams to ensure customer expectations are met.
Conduct regular site inspections to maintain quality control and resolve issues proactively.
Develop and implement process improvements to enhance installation efficiency.
3. Key Tasks / Daily Activities
Conduct daily briefings with installation crews to outline project goals and safety reminders.
Review and adjust project schedules to optimize resource allocation and minimize downtime.
Perform site visits to monitor progress and provide on-the-spot coaching.
Analyze project data and prepare weekly performance reports for management review.
Address and resolve any customer complaints or installation issues promptly.
Ensure all completed installations undergo a quality assurance check.
Facilitate weekly training sessions to keep crews updated on best practices.
4. Key Performance Indicators (KPIs)
Installation Quality Score (CSAT) ≥ 4.7/5.0.
Callback Rate ≤ 3% of total installations.
Material Waste Reduction by at least 10% within the first year.
Crew Productivity: Complete an average of 3 installations per crew per day.
30/60/90-day ramp expectations: Achieve 85% of KPIs by 30 days, 95% by 60 days, and 100% by 90 days.
5. Required Qualifications and Skills
High school diploma or equivalent; advanced education preferred.
Minimum of 3 years in a supervisory role within the construction or home services industry.
Proficient in project management software and Microsoft Office Suite.
Strong understanding of OSHA safety regulations.
Excellent leadership and communication skills.
Valid driver’s license and reliable transportation.
6. Preferred Experience
Experience in the gutter installation industry or similar home service sector.
Certification in project management (e.g., PMP).
Familiarity with CRM systems and inventory management software.
Proven track record of improving team performance and operational efficiency.
7. Physical Requirements
Ability to lift up to 50 pounds regularly.
Comfortable working in various weather conditions.
Frequent travel to job sites within the region.
Use of personal protective equipment (PPE) as required.
8. Work Environment and Schedule
Typical work hours are Monday to Friday, 7 AM to 5 PM, with occasional weekends.
Seasonal workload may require flexibility in scheduling.
On-call availability for urgent issues or emergencies.
9. Compensation and Benefits
Competitive base salary with performance-based bonuses tied to key KPIs.
Payouts contingent on maintaining quality standards, including CSAT and low callback rates.
Benefits package includes health insurance, retirement plan, and paid time off.
Opportunities for professional development and career advancement.
10. Company Culture and Overview
At [INSERT COMPANY NAME HERE], we are committed to excellence in craftsmanship, safety, and customer satisfaction. We foster a supportive and growth-oriented environment where every team member is empowered to contribute to our success. Join us in our mission to deliver unparalleled service and quality to our customers.
11. How to Apply
If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please send your resume to [INSERT EMAIL HERE] or apply online at [INSERT WEBSITE LINK HERE].
Need help filling this role? HireBus posts the ad, Iris interviews every applicant by phone before you do, and you decide who to hire. Start hiring now
What a production manager owns at a gutter company
Field supervisors check today's houses. The production manager decides how every house should be done, and builds the training, inspections and equipment rules behind that.
The machine's power needs ground-fault protection
Electric gutter machines, drills and saws run on long cords from the house or a generator. Under OSHA's wiring rule for construction sites, the employer must protect crews with GFCIs or with a written program for testing cords and corded tools, which the rule calls an assured equipment grounding conductor program. The production manager picks the method, buys the cords and GFCIs, and makes testing them part of every morning setup. Source: eCFR: 29 CFR 1926.404, Wiring design and protection.
Inspections need a named person and a schedule
OSHA's general construction rule makes the employer run a safety program, and that program has to include job site, material and equipment inspections, done often and on a regular basis by competent persons the employer names. Equipment that fails has to be tagged as unsafe, put out of use by locking its controls, or pulled from the site. Write down who inspects cords, lifts and the gutter machine, how often, and where the records are kept. Source: eCFR: 29 CFR 1926.20, General safety and health provisions.
Long straight runs move with the weather
Gentek's install guide warns that where temperatures swing widely, the pop rivets in a lapped joint may fracture as gutter expands and contracts on straight runs over 20 feet. It offers a 2½-inch overlap set in silicone that stays flexible as an alternative. Seamless work has fewer laps, but repairs, add-ons and runs too long to carry still get them, so put your rule for laps, miters and end caps in the install standard. Source: Gentek: Aluminum soffit, fascia and rainware installation guide.
Waste is measured in feet of coil
The template asks for less material waste. Start by comparing the feet of coil each crew runs through the machine with the feet billed on each job. Miscut miters, runs formed too long and short offcuts thrown away show up quickly, and so does a crew that needs help with measuring.
Training uses your own houses
Weekly training sticks when it starts from last week's work. Pull photos from inspections and callbacks, show the fix on a sample piece in the shop, and have each installer do it once before the trucks roll. Keep a sign-in sheet so you can see who missed which topic.
How much gutter production managers make
The closest BLS group for gutter production managers is construction managers. Construction managers who work for foundation, structure, and building exterior contractors earned a median of $100,690 a year ($48.41 an hour) in May 2025, according to the Bureau of Labor Statistics. That’s below the $114,990 median for construction managers in all industries. About 24,550 of the 380,360 construction managers in that survey work for structure and exterior contractors.
Salaried, with a bonus tied to quality, waste and crew output. The template withholds payouts when customer scores drop or callbacks climb.
Structure and exterior contractors
$100,690$100,690 median Middle half $78,100–$129,840 10th–90th $61,290–$171,100
All industries
$114,990$114,990 median Middle half $88,550–$151,640 10th–90th $69,690–$189,440
$25k$50k$75k$100k$125k$150k$175k$200k$225k
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group
10th
25th
Median
75th
90th
Structure and exterior contractors
$61,290
$78,100
$100,690
$129,840
$171,100
All industries
$69,690
$88,550
$114,990
$151,640
$189,440
BLS doesn’t publish pay for gutter installers on their own. These figures cover foundation, structure and building exterior contractors, which include them. Post a real range for your market in the ad.
The pay line in the template above is an example from our Role Blueprint. Set yours from these figures and what local companies pay.
Skills to hire for, and what you can teach
Hire for these
Has led install crews in gutters, roofing, siding or a similar exterior trade
Writes a clear install standard and trains crews to it
Reads job data: callbacks, footage, crew output and survey scores
Knows OSHA's ladder, fall protection and electrical rules for residential work
Holds supervisors and crews to the standard without losing good people
Teach these on the job
Your project management software and weekly reports
Each gutter guard maker's install steps
Maintenance schedules for your gutter machines
How sales notes reach the crew through your CRM
Your coil and scrap tracking
Schedules and job photos live in job management software, weekly reports in Microsoft Office and coil use in your inventory system. For spot checks on site, carry a level, a tape, a GFCI tester and a ladder.
Gutter production manager interview questions
Two of the 6 questions we'd ask, and what a strong answer sounds like. Ask every candidate the same questions, and rate each answer on your own before you compare notes.
Situational · Protecting quality in the rush
In the fall rush, callbacks for leaking miters and poor slope double. What do you do?
A strong answer: Finds which crews and details, inspects jobs, retrains, adds a water test and photo check before crews leave and tracks the rate weekly.
Behavioral · Enforcing safety
Tell me about a safety rule you enforced even when it slowed production, such as two-person carries of long sections.
A strong answer: A specific rule, how they enforced it the same for everyone, how they handled pushback and the result, such as fewer incidents or near misses.
Use the template's numbers as a sample. Take one season of your own callback, waste and output data, then set targets that push the crews while allowing for roof height and drive time.
Installation Quality Score (CSAT) ≥ 4.7/5.0
Average the post-job survey scores by crew and by month, and read every low score for install issues like leaks, loose downspouts or cleanup.
Callback Rate ≤ 3% of total installations
Count warranty and repair trips tied to install work against installs finished in the same period. Record the cause of each so training can target it.
Material Waste Reduction by at least 10% within the first year
Set a baseline from last year's coil footage run against footage billed, then compare each quarter. Count scrap from miscuts apart from planned offcuts.
Crew Productivity
Divide completed installs by crew days worked, from the schedule and job tickets. Note two-story houses, lifts and tear-offs, since they take longer.
30/60/90-day ramp expectations
Review the KPI list with the new production manager at each mark, and ask to see the written install standard and training plan they built.
Will a gutter production manager climb ladders and carry material?
Yes, on site visits and training days. Expect them to climb a ladder to inspect a seam or a hanger, lift a carton of hangers or a length of downspout, show a technique on a sample piece in the shop, and look over finished houses in rain or summer sun. Write those tasks into the posting, and talk about reasonable accommodations with any candidate who asks.
How much does a gutter production manager make?
Construction managers who work for foundation, structure, and building exterior contractors earned a median of $100,690 a year ($48.41 an hour) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $78,100 and $129,840 a year. Pay also depends on your local market, experience and bonus terms.
Can one person be a gutter company's production manager and field supervisor?
Yes, at a smaller company, as long as someone still writes the standard and reads the callback trends. The risk is that site visits fill the week and the training plan never gets written. Split the roles once one person can no longer reach every crew, or when callbacks keep coming back to the same cause.
What should a gutter production manager put in the install standard?
Hanger type and spacing for each profile, slope for each run, where outlets go, how miters and end caps are sealed, how downspouts are strapped, and the checks before the crew leaves, such as running water through the system. Add photos of right and wrong. Base each line on the maker's instructions for the parts you buy.
Does a gutter production manager need a PMP?
No. A project management certification helps on long projects with many trades, but most gutter installs are finished in a day. Years leading exterior crews and a record of fewer callbacks matter more. Treat a PMP or a construction management certificate as a plus, as the template does.
