Gutter installation job descriptions
Every role a $20M business in this industry hires for: 20 Role Blueprints, from leadership to the field. Open any role for its full template and a free Word file.
Leadership 4
Chief Executive Officer
A gutter company CEO sets the plan for a business that forms seamless gutters on site and sells guards in the home.
Chief Operating Officer
A gutter company COO runs installs across every crew and market: the machines, coil supply, safety program and quality standard.
Chief Financial Officer
A gutter company CFO keeps the money straight on a high volume of small jobs, from in-home deposits and financed guard sales to builder invoices.
General Manager
A gutter company general manager runs one market's sales reps, install crews and customer service as a single business.
Managers 7
Field Supervisor
A gutter field supervisor drives between install crews all day, checking hanger work, ladder setups and cleanup before each crew leaves a house.
HR Manager
A gutter company HR manager hires and onboards installers, helpers and office staff, keeps personnel and training files, and writes pay and leave policies.
Marketing Manager
A gutter company marketing manager keeps the reps' estimate slots full of homeowners and builders who want new gutters or gutter guards.
Office Manager
A gutter company office manager runs the front office: billing, phones, supplies and new-hire paperwork.
Operations Manager
A gutter operations manager plans each day's installs, matches crews and machines to each house, and keeps coil, trucks and trailers ready to roll.
Production Manager
A gutter production manager decides how hangers, seams, outlets and downspouts go up on every job, trains installers to that standard and inspects finished houses against it.
Sales Manager
A gutter sales manager leads the reps who measure homes and sell gutters and guards, plus the rehash desk that works lost estimates.
Office and sales 6
Customer Service Representative
A gutter company CSR answers calls, emails and chats from homeowners and builders, books in-home estimates and install dates, and follows up after the crew leaves.
Dispatcher
A gutter dispatcher plans each crew's day of installs, groups jobs by area, and sends crews out with the right parts, colors and access notes.
Bookkeeper
A gutter company bookkeeper enters bills for coil, hangers and guards, posts customer payments, and matches the bank and card statements to the books every week.
Inventory Specialist
A gutter inventory specialist keeps coil, hangers, elbows, guards and sealant on the shelf so install crews can load their trailers each morning without a gap.
Sales Representative
A gutter sales representative visits homes to measure the roof edges, check the fascia and plan where the water will go, then writes and presents a proposal for gutters, downspouts and guards.
Rehash Specialist
A gutter rehash specialist calls and texts homeowners who got an estimate for gutters or guards but didn't buy, finds out what stopped them, and books a new visit when the timing is right.
In the field 3
Gutter Installer
A gutter installer forms one-piece aluminum or steel gutters on a machine parked at the curb, then hangs them and their downspouts on homes and new builds.
Laborer / Helper
A gutter helper unloads coil, ladders and parts at each house, catches gutter as it comes off the machine and builds downspouts on the ground for the installers.
Master Gutter Installer
A master gutter installer plans the hard houses, such as cut-up roofs with valleys and many corners or custom copper and half-round work, and leads the crew that hangs them.
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