Junk removal truck team member job description

A junk removal truck team member carries furniture, appliances, yard debris and boxes out of homes and businesses and packs them into the truck. Working under a crew leader, they sort what can be donated or recycled and protect floors, walls and doorways on the way out.

Median pay, waste collection companies · BLS, May 2025

$18.64 an hour$38,770 a year

Annual pay: 10th percentile $29,910, middle half $35,150 to $45,910, 90th percentile $50,100. Source: BLS Occupational Employment and Wage Statistics, May 2025.

Reports to
Crew Leader / Driver
Department
Operations
Schedule
7 a.m. to 4 p.m., overtime when busy · On call for urgent pickups; long cleanouts and full booking weeks bring extra hours
Also called
Junk removal loader · Junk hauler · Swamper · Junk removal helper

Junk removal truck team member job description template

This is our Role Blueprint, word for word. Replace the highlighted fields and adjust the example targets and pay to fit your company.

Download as Word file

Junk Removal - Truck Team Member / Loader

Company Name:
[INSERT COMPANY NAME HERE]
Department:
Operations
Reports to:
[Crew Leader / Driver]
Location:
[INSERT LOCATION HERE]

1. Position Summary

The Truck Team Member / Loader plays a critical role in ensuring the efficient removal and disposal of junk while maintaining customer property integrity and adhering to top-notch safety standards. This position is vital in delivering our promise of reliable junk removal services and ensuring compliance with disposal and recycling protocols.

2. Essential Duties and Responsibilities

  • Load and secure various materials onto the truck with precision and care.
  • Sort items to determine proper disposal, recycling, or donation pathways.
  • Protect customer property during loading and transportation to prevent damage.
  • Follow and enforce rigorous safety protocols at all times.

3. Key Tasks / Daily Activities

  • Execute daily pick-ups, ensuring proper communication with customers upon arrival.
  • Inspect loads for damage and verify items for appropriate processing.
  • Assist in sorting materials during disposal and recycling operations.
  • Maintain cleanliness and organization of the work area and truck.

4. Key Performance Indicators (KPIs)

  • Completion Rate: 100% of scheduled pickups completed per shift.
  • Safety Compliance: 0 safety violations per quarter.
  • Customer Satisfaction Rating: Achieve >4.8 stars per job feedback.
  • Efficiency Rate: Maintain a loading/unloading cycle time of under 20 minutes per property.

5. Required Qualifications and Skills

  • High School Diploma or equivalent.
  • Minimum of 1 year experience in truck operations, loading/unloading, or related field.
  • Strong physical stamina and the ability to lift up to 75 lbs.
  • Excellent communication skills and a keen attention to detail.

6. Preferred Experience

  • Previous work experience in junk removal, waste management, or logistics.
  • Familiarity with local disposal and recycling regulations.
  • Experience operating trucks or heavy equipment in a similar role.
  • Prior involvement in a fast-paced, customer-facing environment.

7. Physical Requirements

  • Ability to lift up to 75 lbs repeatedly throughout the shift.
  • Regularly work in varying weather conditions including hot, cold, and rainy environments.
  • Frequent bending, reaching, and standing required during loading tasks.
  • Work in confined spaces when loading and unloading materials.

8. Work Environment and Schedule

  • Work typically scheduled from 7:00 AM to 4:00 PM with potential for occasional shift adjustments.
  • On-call duties may be required for emergency junk removal services.
  • Daily work includes travel between customer sites and a centralized operations hub.
  • Work is performed both indoors (warehouse) and outdoors in various weather conditions.

9. Compensation and Benefits

  • Hourly rate range: $17 - $22 per hour based on experience and performance.
  • Eligibility for overtime pay during peak periods and extended shifts.
  • Access to comprehensive health, dental, and vision insurance.
  • Enrollment in a 401(k) retirement plan with company matching contributions.

10. Company Culture and Overview

  • At [INSERT COMPANY NAME HERE], we value integrity, teamwork, and continuous learning in an environment that fosters growth and recognizes excellence.
  • Our culture is built on a foundation of collaboration, mutual respect, and commitment to customer satisfaction, designed to empower every team member to excel and advance in their career.
  • We actively support professional development and encourage innovation in all aspects of our operations.
  • Join a team where your contribution is valued and your success is our priority.

11. How to Apply

If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please send your resume to [INSERT EMAIL HERE] or apply online at [INSERT WEBSITE LINK HERE].

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What makes junk removal loading different

A warehouse loader moves boxes someone else packed. A junk removal loader walks into a stranger's home, figures out how each piece gets out the door, and decides where it goes next.

  • Each item is sorted before it goes on the truck

    The crew loads so donations, recycling and trash can come off at separate stops. A clean sofa or boxed housewares go near the doors for the donation dock. Scrap metal, cardboard and electronics go to the recycler. Fridges and window air conditioners ride upright and are never cut apart in the driveway, since the lines hold refrigerant.

  • Cleanouts hide sharp surprises

    Estate, eviction and hoarding jobs can hide used needles in couch cushions, drawers and trash bags, along with broken glass and rusty metal. Loaders wear cut-resistant gloves, never reach blind into a bag, and never press trash down by hand. A needle gets tongs and a sharps container, and any stick is reported to the crew leader at once. The safety manager's written plan covers what happens next.

  • Hoarding jobs call for a quiet, kind crew

    A hoarding cleanout may be the hardest day a family has had in years, and the owner may be standing in the room. Good loaders ask before tossing anything that could matter, set aside photos, papers, cash and keepsakes, and never comment on the state of the house. One careless remark caught on a phone can cost you the job.

  • Getting it out without a scratch

    Loaders lay floor runners, pad door frames and railings, and take legs off tables before moving them. Pianos, safes, hot tubs and treadmills get a plan before anyone lifts: a team lift, an appliance dolly with straps, or the truck's ramp or liftgate. Stairs get two people and a clear path. A gouged hallway costs more than the job paid.

  • In-home work brings background checks

    Because loaders go inside customers' homes, many companies run background checks. If you buy the report from an outside company, the FCRA applies. Before ordering it, hand the applicant a written notice on a page of its own, not inside the application, and get their signed permission. Before turning someone down over what it shows, share the report itself and the FCRA rights summary. Your state or city may add rules of its own. Source: FTC: Background checks, what employers need to know.

How much junk removal truck team members make

The closest BLS group for junk removal truck team members is laborers and freight, stock, and material movers, hand. Laborers and freight, stock, and material movers, hand who work for waste collection companies earned a median of $18.64 an hour ($38,770 a year) in May 2025, according to the Bureau of Labor Statistics. That’s below the $40,240 median for laborers and freight, stock, and material movers, hand in all industries. About 14,960 of the 2,950,280 laborers and freight, stock, and material movers, hand in that survey work for waste collection companies.

Hourly, with overtime when a cleanout runs long or the board is full. Some companies add a crew bonus for days with every job done and no damage claims.

Waste collection companies
All industries
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group10th25thMedian75th90th
Waste collection companies$29,910$35,150$38,770$45,910$50,100
All industries$31,270$36,090$40,240$46,920$55,140

BLS doesn’t publish pay for junk removal companies on their own. These figures cover waste collection, which include them. Post a real range for your market in the ad.

The pay line in the template above is an example from our Role Blueprint. Set yours from these figures and what local companies pay.

Skills to hire for, and what you can teach

Hire for these

  • Lifts and carries furniture and appliances with a partner, using dollies and straps
  • Treats customers and their belongings with respect, even in a rough cleanout
  • Follows the crew leader's plan and speaks up about hazards
  • Packs a truck tight so one load holds more
  • Arrives at the yard on time and ready to roll

Teach these on the job

  • Your donation, recycling and landfill sorting rules
  • Appliance dollies, ramps, liftgates and tie-down straps
  • Spotting items your policy won't take, like paint, chemicals and propane tanks
  • Handling sharps under your exposure control plan
  • Your job app for photos, checklists and signatures

Furniture and appliance dollies, moving blankets, floor runners, straps, contractor bags, rakes, shovels and a broom do most of the work, along with the truck's ramp or liftgate. Say in the ad what jobs look like, from a single couch to whole-house cleanouts and taking down sheds or hot tubs, so people know the range.

Junk removal truck team member interview questions

Two of the 6 questions we'd ask, and what a strong answer sounds like. Ask every candidate the same questions, and rate each answer on your own before you compare notes.

  1. Situational · Safe stair carries

    You and a partner need to carry a heavy sleeper sofa down a narrow staircase. Walk me through how you'd do it.

    A strong answer: Clears the path, takes off cushions and legs, uses straps or a dolly, agrees on signals, lifts with the legs and keeps it close, protects walls, and asks for a third person if it's too heavy.

  2. Behavioral · Teamwork on physical jobs

    Tell me about a big moving or cleanup job you did with a team, at work, school, sports or volunteering. How did the group split the work and keep everyone safe?

    A strong answer: Describes rotating heavy and light tasks, team lifts and carts or dollies, water and rest breaks for everyone, and speaking up when someone was lifting wrong.

All 6 questions and the work exercise

Junk removal truck team member KPIs

A loader works at the pace the crew leader sets, so watch a month of jobs by crew before you judge one person against these targets.

Completion Rate
Scheduled pickups the loader's truck finished that day, pulled from the dispatch board. Mark jobs that slipped for reasons outside the crew, like a customer who wasn't home or a closed transfer station.
Safety Compliance
Glove, sharps-container and lift-plan spot checks, plus near misses the loader reported. Count missed checks, not injuries, so nobody has a reason to hide a hurt back or a needle stick.
Customer Satisfaction Rating
Post-job ratings for the jobs the loader worked, read along with comments about care, cleanup and manners. Ask after every job, not only the smooth ones.
Efficiency Rate
Minutes from the first item carried to the truck door closing, from job timestamps. Compare similar jobs: one recliner and a packed two-car garage will never match.

Career path

  1. Truck team member / loaderLoads, sorts and learns to size up a job.
  2. Crew leader / driverDrives, prices the job on site and runs a loader or two.
  3. Field supervisorChecks on crews in the field and trains new hires.
  4. Operations managerOversees the whole branch's crews, trucks and daily schedule.

Other roles in a junk removal business

All 32 are in the free Junk removal Role Blueprint Super Bundle, as Word files you can edit.

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Junk removal truck team member FAQ

How should I write the lifting requirement for a loader?

Write the work, not the worker. The template's stamina line can become: lift up to 75 pounds, often with a partner, carry furniture down stairs, and load a truck outdoors in heat, cold and rain. Per the EEOC, having applicants do real or simulated job tasks is not a medical exam, but taking their pulse or blood pressure afterward makes it one. If a lift test rules out an applicant with a disability, you need to show the test fits the real job.

How much does a junk removal truck team member make?

Laborers and freight, stock, and material movers, hand who work for waste collection companies earned a median of $18.64 an hour ($38,770 a year) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $35,150 and $45,910 a year. Pay also depends on your local market, experience and overtime.

Can loaders keep things they find in a cleanout?

Set a clear rule before the first job: nothing goes home with the crew. Cash, jewelry, guns, papers, photos and anything that looks valuable go to the crew leader, who checks with the customer before it leaves the house. A written rule protects honest loaders when a family later asks where something went.

Is a junk removal loader the same as a mover?

No. A mover gets items to a new home in the same shape they left. A loader takes things out for good, often worn or broken, and sorts them for donation, recycling or the landfill. Loaders also rake yard debris, empty basements and take apart sheds or play sets, which movers don't do.

Does a loader need a driver's license?

Not to load. Many companies still ask for one, because a loader who can drive can cover when a crew leader is out and is ready to move up. If you require a license, list it in the ad and tell applicants whether you'll check their driving record.

Sources

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