Junk removal job descriptions
Every role a $20M business in this industry hires for: 32 Role Blueprints, from leadership to the field. Open any role for its full template and a free Word file.
Leadership 6
Chief Executive Officer
A junk removal CEO sets the plan for a hauling company with many trucks and branches, decides where to add trucks, markets or acquisitions, and leads the executives who run them.
Chief Operating Officer
A junk removal COO runs operations across every branch: trucks, crews, disposal, safety and service standards.
Chief Financial Officer
A junk removal CFO plans cash, budgets and financing for a hauling company with several branches, a truck fleet and big seasonal swings, and reports results to owners, lenders and investors.
Chief Marketing Officer (CMO)
A junk removal CMO decides where the marketing money goes and what the brand promises, from truck wraps to a partner program for agents and landlords.
Director of Operations
A junk removal director of operations turns company goals into the steps every branch follows, from the booking call to the last dump ticket.
General Manager (Branch)
A junk removal branch general manager runs one market as its own business: revenue, profit, crews, trucks and local reputation.
Managers 11
Accounting Manager / Controller
A junk removal controller runs the monthly close and shows what every truck, branch and type of load really earns after dump fees, fuel and crew hours.
Business Development Manager
A junk removal business development manager wins repeat work from businesses: property managers turning over units, agents clearing listings, remodelers with debris and estate attorneys settling homes.
Customer Service Manager
A junk removal customer service manager leads the call center team that books pickups and answers customers, coaching each rep from recorded calls.
Dispatch Supervisor
A junk removal dispatch supervisor leads the dispatchers who build each truck's day, from same-day pickups booked by the call center to estate cleanouts that take several days.
Field Supervisor
A junk removal field supervisor visits crews on the job to check safety, care of the customer's property and how loads are measured and priced.
Fleet Manager
A junk removal fleet manager buys, maintains and keeps legal the box and dump trucks the crews drive every day.
HR Manager
A junk removal HR manager hires and keeps the loaders, drivers and call center staff the company runs on.
Marketing Manager
A junk removal marketing manager runs the local search, paid ads, social media and community events that make the phones ring at each branch.
Operations Manager
A junk removal operations manager plans each day's trucks for a branch, matches crews to jobs, and fixes field problems before the day falls apart.
Safety & Compliance Manager
A junk removal safety and compliance manager keeps lifting, driving and cleanout hazards from hurting crews or customers.
Training & Development Manager
A junk removal training manager teaches new loaders and crew leaders how to lift and carry the right way, behave in a customer's home, and sort each load for donation, recycling or the dump.
Office and sales 11
Customer Service Representative
A junk removal customer service representative answers calls, emails and texts from people clearing out homes, garages and offices.
Dispatcher
A junk removal dispatcher sends each booked pickup to a truck crew, watches where the trucks are and keeps customers posted on when the crew will arrive.
Bookkeeper / Accounts Payable Clerk
A junk removal bookkeeper and AP clerk pays the bills from transfer stations, fuel card companies and truck shops, and ties every crew card swipe to a truck and a job.
Data Analyst / BI Specialist
A junk removal data analyst pulls jobs, routes and costs from the CRM, dispatch software, truck GPS and dump tickets into dashboards leaders check every week.
Inside Sales Representative
A junk removal inside sales rep answers the calls, chats and web forms that reach the call center and turns them into booked pickups.
Outside Sales Representative / Estimator
A junk removal estimator visits homes and businesses to price the jobs too big or too odd to quote by phone: whole-house and estate cleanouts, hoarding cleanups, and light demolition such as sheds, decks and hot tubs.
Paid Ads Specialist
A junk removal paid ads specialist runs the Google Ads, Local Services Ads and Meta campaigns that keep the call center's phones busy.
Quality Assurance Specialist
A junk removal quality assurance specialist asks customers how each pickup went, reads the reviews and survey scores, and finds the patterns behind complaints.
Recruiter
A junk removal recruiter keeps the trucks staffed with loaders and crew leaders, hiring in batches before the spring cleanout rush and the summer moving months.
Warehouse & Recycling Coordinator
A junk removal warehouse and recycling coordinator runs the yard or warehouse where trucks unload, splitting each load into donations, recycling and trash.
In the field 4
Crew Leader / Driver
A junk removal crew leader drives the truck, prices each job at the door and runs one or two loaders through the pickup.
Environmental Compliance Officer
A junk removal environmental compliance officer makes sure every load ends up at a place that may legally take it, with the paperwork to prove it.
IT / Systems Administrator
A junk removal IT administrator keeps the CRM, dispatch and routing software, the call center phones and every truck's tablet or phone running and secure.
Truck Team Member / Loader
A junk removal truck team member carries furniture, appliances, yard debris and boxes out of homes and businesses and packs them into the truck.
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