Window and door sales representative job description
A window and door sales representative runs in-home consultations, measures each opening and prices replacement windows and doors with the homeowner. They close the sale, write an order operations can place with the maker, and stay in touch through install day.
By the HireBus team · Updated · Pay data: BLS, May 2025
Median pay, building finishing contractors · BLS, May 2025
This role is responsible for generating sales revenue in the windows and doors market by providing accurate estimates, effectively closing deals, and managing ongoing client relationships. The candidate will be a key contributor in driving company growth and delivering exceptional customer service. The position bridges technical knowledge with strong sales acumen to meet client needs and exceed sales targets. The Sales Representative acts as a brand ambassador, ensuring a seamless customer experience from initial contact through project completion.
2. Essential Duties and Responsibilities
Provide detailed estimates for windows and doors products and services based on client requirements.
Close deals and negotiate contract terms while ensuring customer satisfaction.
Maintain and nurture long-term client relationships to drive repeat business and referrals.
Collaborate with the operations team to ensure accurate order fulfillment and service delivery.
3. Key Tasks / Daily Activities
Conduct site visits and consultations to assess customer project needs and provide tailored recommendations.
Follow up on leads and schedule appointments for consultations and estimates.
Prepare and present detailed proposals, pricing, and financing options to prospective clients.
Manage customer communications through calls, emails, and in-person meetings to resolve inquiries and facilitate decision-making.
4. Key Performance Indicators (KPIs)
New Sales per Month: Target of 15 new sales.
Customer Satisfaction Rating: Achieve >4.8 stars on post-service surveys.
Estimate Accuracy: Maintain an accuracy rate of 95% or above.
Conversion Rate: Reach a conversion rate of 30% from estimates to closed deals.
5. Required Qualifications and Skills
Bachelor’s degree in Business, Marketing, or related field, or equivalent experience.
2+ years of sales experience, preferably in home services or construction sectors.
Excellent communication, negotiation, and interpersonal skills.
Proficient in CRM software and basic Microsoft Office suite applications.
6. Preferred Experience
Previous experience in the home services industry, specifically in windows and doors sales.
Familiarity with construction terminology and installation processes.
Experience working in a target-driven sales environment with measurable sales goals.
Proven track record of exceeding sales targets in a competitive market.
7. Physical Requirements
Ability to visit client sites and work outdoors in various weather conditions.
Capable of standing, walking, and lifting materials up to 25 lbs if necessary.
Must be comfortable navigating both indoor and outdoor environments during customer consultations.
Adequate vision and hearing to read documents, operate a computer, and conduct in-person meetings.
8. Work Environment and Schedule
Typical work hours are Monday through Friday with occasional weekends as needed.
Moderate travel required within the designated sales territory.
Flexibility in scheduling client meetings, which may occasionally require early mornings or late afternoons.
Occasional on-call duties during high-demand periods.
9. Compensation and Benefits
Base salary range of $40,000 - $55,000 per year, commensurate with experience.
Competitive commission structure based on sales performance.
Health, Dental, and Vision insurance benefits provided.
401k plan with company match and additional fringe benefits available.
10. Company Culture and Overview
We are a growth-oriented company that values innovation, collaboration, and continuous learning.
Our team is dedicated to empowering every employee to reach their full potential through training and development.
We cultivate a supportive and inclusive work environment where hard work and success are celebrated.
Our mission is to provide exceptional service to our customers while fostering a positive, driven, and customer-focused culture.
11. How to Apply
If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please send your resume to [INSERT EMAIL HERE] or apply online at [INSERT WEBSITE LINK HERE].
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What a sales rep does differently at a window and door company
A window rep sells a product built later, to sizes the rep wrote down at the visit. The paperwork and the tape measure matter as much as the pitch.
Say the warranty copies are in the bag
The FTC's warranty rules count materials bought for a home improvement job as consumer products, and storm windows are one of the examples they give. When the sale happens in the buyer's home, the seller has to disclose, before the sale is final, that the rep carries copies of the warranties, which the buyer can look through whenever they like during the presentation. That disclosure is spoken and printed in any materials shown. Source: eCFR: 16 CFR 702.3, pre-sale availability of written warranty terms.
A door's rating depends on its glass
NFRC rates a door based on its glass configuration, so the same door style can carry different numbers depending on the glass it has. When a homeowner picks decorative glass or sidelights, look up the rating for that exact setup before you talk about comfort or energy use. Source: NFRC: Understanding window, door and skylight ratings.
Measure for the order
The rep's numbers become the maker's order, and a custom window that's off by an inch can turn into a remake. Measure every opening the same way each time, at several points across the width and height. Write down what's in the way, such as alarm sensors, blinds and trim, and take a photo of each opening for the office and the crew.
Look past the glass
A soft sill, a water stain under the window or loose trim outside changes the job and the price. Note what you find and price the repair at the table. A homeowner who hears about rot for the first time on install day feels misled, even when the crew is right.
How much window and door sales representatives make
The closest BLS group for window and door sales representatives is sales representatives of services. Sales representatives of services who work for building finishing contractors earned a median of $31.25 an hour ($64,990 a year) in May 2025, according to the Bureau of Labor Statistics. That’s below the $69,990 median for sales representatives of services in all industries. About 19,910 of the 1,256,010 sales representatives of services in that survey work for building finishing contractors.
Reps here earn a base plus commission on what they sell. Because the template's base falls below the BLS median shown, compare those figures with base plus a normal year of commission, not base alone.
Building finishing contractors
$64,990$64,990 median Middle half $48,330–$89,990 10th–90th $38,370–$127,500
All industries
$69,990$69,990 median Middle half $47,670–$100,480 10th–90th $37,980–$148,840
$25k$50k$75k$100k$125k$150k$175k
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group
10th
25th
Median
75th
90th
Building finishing contractors
$38,370
$48,330
$64,990
$89,990
$127,500
All industries
$37,980
$47,670
$69,990
$100,480
$148,840
BLS doesn’t publish pay for window and door installers on their own. These figures cover building finishing contractors, which include them. Post a real range for your market in the ad.
The pay line in the template above is an example from our Role Blueprint. Set yours from these figures and what local companies pay.
Skills to hire for, and what you can teach
Hire for these
Runs a long in-home visit and keeps it on track
Measures carefully and writes orders others can build from
Explains price and financing in plain words
Asks for the sale and accepts a no politely
Updates CRM notes and follow-ups the same day
Teach these on the job
Window styles, frame materials and glass packages
Reading NFRC ratings for windows and doors
Your measuring method and order forms
The cancel notice and financing paperwork
Lead-safe rules that change quotes on older homes
The kit is a tablet loaded with the CRM and a quoting app, plus a measuring tape, a small level and corner samples. Say in the ad whether the company supplies the tablet and samples, and whether reps drive their own car.
Window and door sales representative interview questions
Two of the 6 questions we'd ask, and what a strong answer sounds like. Ask every candidate the same questions, and rate each answer on your own before you compare notes.
Situational · Handling 'we'll think about it'
At the end of your presentation, the homeowner says they want to think about it and get other quotes. What do you do?
A strong answer: Respects it, asks what they're weighing, leaves a clear written quote, sets a follow-up time, and doesn't invent a one-day price.
Behavioral · Accuracy on estimates
Tell me about a sale where something you missed in the measure or scope caused a problem later.
A strong answer: Owns the miss, explains how it was fixed with the customer and crew, and names the check they added.
Should a window rep take a job for just one window?
Usually, but price it right. A single window still needs a visit, a measure, an order and a crew trip, so set a minimum job price and say it up front.
How much does a window and door sales representative make?
Sales representatives of services who work for building finishing contractors earned a median of $31.25 an hour ($64,990 a year) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $48,330 and $89,990 a year. Pay also depends on your local market, experience and overtime.
How much installation knowledge does a window rep need?
Enough to spot what will change the job: rot, an odd size, a brick opening or a door that swings the wrong way for the room. The rep doesn't install, but a day or two riding with a crew teaches more than a binder. Reps who know the install make fewer promises the crew has to walk back.
Should a window rep check HOA rules before quoting?
Ask at the first visit. Some associations limit frame colors, grid patterns or patio door styles on the street side. A quote the HOA turns down can cost the sale or a remake. Ask the homeowner to send the rules, and note any approval the job needs in the contract.
What do the rep template's site, weather, lifting and vision lines mean?
Walking around the outside of the house to look at each window, sometimes in rain, heat or snow, and going up and down stairs to measure every room. Carrying samples and a door corner in from the car, no more than the 25 pounds the template lists. Reading measurements, the price sheet and the contract, and talking through options with the homeowner face to face.
