Pest control job descriptions
Every role a $20M business in this industry hires for: 20 Role Blueprints, from leadership to the field. Open any role for its full template and a free Word file.
Leadership 4
Chief Executive Officer
A pest control chief executive officer sets the company's growth plan.
Chief Operating Officer
A pest control chief operating officer decides how service runs in every branch.
Chief Financial Officer
A pest control chief financial officer handles the money in a company paid through thousands of small plan payments.
General Manager
A pest control general manager runs a branch, or the whole operation at a one-branch company.
Managers 7
Field Supervisor
A pest control field supervisor goes back to homes after the technician leaves to check that each treatment matched the label and your service steps.
HR Manager
A pest control HR manager hires route technicians, sales reps and office staff for several branches, and files the state paperwork that lets each new tech work.
Marketing Manager
A pest control marketing manager brings in homeowners who sign up for recurring service plans and fills the schedule with termite, mosquito and wildlife jobs.
Office Manager
A pest control office manager leads a branch's office: billing, collections, customer records and the CSRs who book service.
Operations Manager
A pest control operations manager answers for the technicians, routes, trucks and spray gear at every branch.
Sales Manager
A pest control sales manager hires, coaches and directs the reps who sell recurring service plans, termite protection and wildlife work to homeowners, at the door, by phone or after an inspection.
Warehouse Manager
A pest control warehouse manager oversees the chemical storeroom and repair shop that route trucks load from each morning.
Office and sales 6
Customer Service Representative
A pest control customer service representative answers homeowners who call about ants, termites, mice, bees and bats, asks what they're seeing, and books the right visit.
Dispatcher
A pest control dispatcher builds each technician's day from plan visits, re-services, new customers and urgent calls, like a wasp nest by the front door.
Bookkeeper
A pest control bookkeeper runs the books for a company that earns most of its money from recurring service plans.
Inventory Specialist
A pest control inventory specialist counts, orders and stocks the chemicals, baits, traps and exclusion supplies each branch and truck uses.
Sales Representative
A pest control sales representative inspects homes for termites, rodents, wildlife entry points and other pests, then sells the treatment and a recurring service plan.
Rehash Specialist
A pest control rehash specialist chases the sales that slipped away: homeowners who asked for a price, or got a termite, wildlife or mosquito proposal, but never signed.
In the field 3
Apprentice / Helper
A pest control apprentice or helper rides with a licensed technician on home service stops, loading gear, cleaning equipment and helping with inspections and exclusion work.
Lead Pest Control Technician
A lead pest control technician runs a route of their own and takes over the accounts that keep calling back, like a kitchen roach problem that survived several treatments or mice that keep getting in.
Pest Control Technician
A pest control technician drives a daily route of homes on recurring service plans.
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