Pest control chief executive officer job description
A pest control chief executive officer sets the company's growth plan. That may mean new branches, new services such as termite or wildlife work, or buying smaller companies. The CEO picks the senior team and protects what the company's value rests on: certified staff in each branch and customers who keep renewing.
By the HireBus team · Updated · Pay data: BLS, May 2025
Median pay, building and home services companies · BLS, May 2025
Annual pay: 10th percentile $93,610, middle half $102,340 to $208,630, 90th percentile $275,020. Source: BLS Occupational Employment and Wage Statistics, May 2025, building and home services companies.
Reports to
Owner or board of directors
Department
Executive Leadership
Schedule
Weekdays, with branch visits · Trips to branches and conferences, on call for urgent regulatory issues, and longer hours in the spring and summer peak
Also called
President · President and CEO · Chief executive
Pest control chief executive officer job description template
This is our Role Blueprint, word for word. Replace the highlighted fields and adjust the example targets and pay to fit your company.
Lead the vision and strategic direction for our pest control company. Drive business growth by shaping innovative strategies and securing key contracts. Ensure strict adherence to regulatory standards across all operations. Inspire excellence and operational integrity throughout the organization.
2. Essential Duties and Responsibilities
Shape and implement strategic business plans to enhance market position and profitability.
Secure and nurture contracts with high-value commercial and residential clients.
Oversee regulatory compliance efforts to meet local, state, and federal standards.
Cultivate a culture of innovation and continuous operational improvement.
3. Key Tasks / Daily Activities
Direct daily company operations to maintain superior service quality and customer satisfaction.
Lead executive meetings with senior management to track performance and adjust strategies.
Engage with key clients and stakeholders to foster long-term business relationships.
Evaluate and negotiate contract terms and strategic partnerships routinely.
4. Key Performance Indicators (KPIs)
Annual Revenue Growth: Achieve a minimum increase of 15% year-over-year.
Contract Acquisition Rate: Secure at least 10 new high-value contracts per quarter.
Regulatory Compliance: Maintain a 100% compliance rate with all regulatory requirements.
Customer Satisfaction Rating: Attain a customer satisfaction rating of greater than 4.8 stars.
5. Required Qualifications and Skills
Master’s degree in Business Administration, Management, or a related field.
A minimum of 10 years of progressive leadership experience in the home services industry.
Strong strategic planning, negotiation, and contract management skills.
Excellent communication, leadership, and team-building abilities.
6. Preferred Experience
Over 15 years of experience in executive leadership within the pest control or related industries.
Proven success in business expansion and market growth initiatives.
Experience managing large-scale operations with a focus on operational excellence.
In-depth knowledge of industry-specific regulatory standards and compliance processes.
7. Physical Requirements
Ability to travel frequently to different company locations and industry events.
Capability to conduct site visits at both residential and commercial properties.
Minimal physical lifting required due to the predominantly strategic nature of the role.
Comfortable working in various environments while overseeing field operations.
8. Work Environment and Schedule
Standard 40+ hour work week, with extended hours during peak periods and critical events.
Occasional travel required to regional offices, client sites, and industry conferences.
On-call availability for urgent strategic or regulatory issues as needed.
Office-based role with periodic site visits to assess operational performance.
9. Compensation and Benefits
Annual salary range between $200,000 - $300,000 USD, commensurate with experience.
Performance-based bonus structure and profit-sharing opportunities.
Comprehensive health, dental, and vision insurance plans.
401(k) retirement plan with company matching contributions.
Additional benefits including professional development programs and wellness initiatives.
10. Company Culture and Overview
We are a forward-thinking and growth-oriented company passionate about setting industry standards in pest control.
Our culture emphasizes innovation, accountability, and excellence in customer service.
We are dedicated to fostering an inclusive environment that encourages continuous learning and career growth.
Join a team where your leadership can create lasting, meaningful impacts on both our company and the community.
11. How to Apply
If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please send your resume to [INSERT EMAIL HERE] or apply online at [INSERT WEBSITE LINK HERE].
Need help filling this role? HireBus posts the ad, Iris interviews every applicant by phone before you do, and you decide who to hire. Start hiring now
Running a pest control company comes down to licensed people, customers who renew, and service lines that work very differently. Those three things shape most of the CEO's big calls.
Every branch needs its own license holder
In pest control, growth runs through licensed people. Texas requires a business license for each location, branch offices included. Each location must name a responsible certified commercial applicator who doesn't fill that role anywhere else, and the business can't operate without one. So before the CEO opens a branch or buys a company in a new town, someone has to be ready to step into that role. Rules differ from state to state. Source: Texas Administrative Code: 4 TAC 7.121, types and requirements of structural pest control licenses.
Buyers want customers who renew
Rollins, which owns Orkin, reported 26 acquisitions in 2025 and 94 over three years. It says it looks for profitable companies with strong leaders, a known brand and loyal customers. About three-quarters of its own business is recurring service. Buyers like that want to see plan customers who stay, so the CEO watches renewals and cancels as closely as new sales. Source: Rollins, Inc.: Form 10-K for 2025 (SEC filing).
How you sell sets the rules you follow
Some pest control companies grow by selling plans door to door. Others build on phone calls, web leads and referrals. Selling in the home brings its own federal rule. The FTC's Cooling-Off Rule gives the buyer in a covered home sale three business days to cancel, and the seller must hand over two cancellation forms at the sale. The CEO picks the sales mix knowing what each channel brings: speed, cancels and legal duties. Source: FTC: Buyer's remorse, the FTC's Cooling-Off Rule.
A new service may need a new license category
Adding a service can mean adding a license category. Florida certifies pest control operators by category. The list includes general household pests, termites and other wood-destroying organisms, lawn and ornamental, and fumigation. A certified operator can't do another category's work without that certificate too. The same goes for technicians working under that operator. So a CEO who wants to add lawn care or fumigation there needs that certified person first, hired or brought in with a purchased company. Source: The 2026 Florida Statutes: 482.111, pest control operator's certificate.
How much pest control chief executive officers make
The closest BLS group for pest control chief executive officers is chief executives. Chief executives who work for building and home services companies earned a median of $130,000 a year ($62.50 an hour) in May 2025, according to the Bureau of Labor Statistics. That’s below the $213,990 median for chief executives in all industries. About 430 of the 204,350 chief executives in that survey work for building and home services companies.
A salary plus profit sharing and a performance bonus. Tying the bonus to customers kept and branch profit, not only to sales, means the CEO isn't rewarded for plans that cancel within a year.
Building and home services companies
$130,000$130,000 median Middle half $102,340–$208,630 10th–90th $93,610–$275,020
All industries
$213,990$213,990 median Middle half $129,540–$356,200 10th–90th $75,700–$507,730
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group
10th
25th
Median
75th
90th
Building and home services companies
$93,610
$102,340
$130,000
$208,630
$275,020
All industries
$75,700
$129,540
$213,990
$356,200
$507,730
BLS doesn’t publish pay for chief executives at pest control companies on their own, so these figures cover building and home services companies. Post a real range for your market in the ad.
The pay line in the template above is an example from our Role Blueprint. Set yours from these figures and what local companies pay.
Skills to hire for, and what you can teach
Hire for these
Has led a multi-branch service company, or a large region of a bigger one
Reads recurring revenue, cancels and branch profit monthly and acts early
Can judge an acquisition and lead the merge afterward
Picks strong branch and department leaders and backs them
Can make the company's case to lenders, buyers and big commercial accounts
Teach these on the job
Pest control service lines and how each is priced
Which licensed people each branch and service needs
How your termite warranties are written and renewed
How cancels are tracked in your routing system
The rules that come with each sales channel you use
Residential pest control companies commonly run on route and billing systems such as PestPac or FieldRoutes. The CEO should be able to pull recurring revenue, cancels, sales by channel and profit by branch from that system without waiting on a spreadsheet.
Pest control chief executive officer interview questions
They have their own page: 6 questions that test this job, what strong and weak answers sound like, and a work exercise to run with your finalists.
The template's targets were written for any pest control company. Set real ones from your renewal history and acquisition plans, and review them with your board, or the owner, when each year starts.
Annual Revenue Growth
Split growth into what came from acquisitions and what the branches earned on their own. Then break the organic part into recurring plans, termite, mosquito and one-time work.
Contract Acquisition Rate
First decide what counts as high value for you, such as a termite contract, a full-year plan with mosquito service, or a builder or HOA account. Count new ones signed each quarter, and how many are still active a year later.
Regulatory Compliance
Count findings from state inspections, lapsed licenses and missing service records each quarter. Have someone from outside each branch audit a handful of completed services against the product labels and your state's rules.
Customer Satisfaction Rating
Average star rating across review sites each month, by branch. Then call a sample of customers who canceled in their first year; the reasons they give show what ratings miss.
In a typical month, the CEO goes over renewals, cancels and branch profit with the CFO. The CEO sets the sales plan for the next season and meets lenders or owners of companies that might sell. The big risk calls are the CEO's too, such as which sales channels to run and when a branch needs a new leader. Daily routes run through the COO and branch managers. The CEO watches the results and steps in when service slips.
How much does a pest control chief executive officer make?
Chief executives who work for building and home services companies earned a median of $130,000 a year ($62.50 an hour) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $102,340 and $208,630 a year. Pay also depends on your local market, experience and bonus terms.
Who does what: a pest control CEO, COO or general manager?
Take the launch of a mosquito service. The CEO weighs whether to offer it, in which markets and at what price, and pays for the trucks and sprayers. The COO writes the service steps, checks which license categories it needs, and trains technicians to follow the label. Each general manager sells it to the branch's plan customers and fits the visits into routes.
Who decides what a pest control company's termite warranty covers?
The CEO sets the terms: retreatment only or repairs too, for how long, and at what renewal fee. Repair coverage helps sell contracts, but it can bring damage claims years later. Rollins lists termite damage claims, some ending in lawsuits or arbitration, as a business risk. Some states also regulate the contract. In Florida, a termite contract must state the coverage period and any renewal option. It must also say when retreatments and repairs, if any, will be made.
What should a pest control CEO job ad include?
Lead with the business: active plan customers, branch count, and how many certified operators you have. Show how revenue splits across pest plans, termite, mosquito and wildlife work. Say how plans are sold today, door to door, by phone or both, and whether a purchase or a sale is likely. The template lists a master's degree as required. Mark it preferred if a record of growing branches matters more to you.
