Commercial refrigeration job descriptions
Every role a $20M business in this industry hires for: 22 Role Blueprints, from leadership to the field. Open any role for its full template and a free Word file.
Leadership 4
Chief Executive Officer
You'll lead a commercial refrigeration contractor that grocery stores, restaurants and cold storage sites count on when a box goes down.
Chief Operating Officer
You'll build the systems every branch runs on: how service calls are dispatched and closed, how installs are started up and handed to service, how refrigerant is tracked, and how technicians are trained and promoted.
Chief Financial Officer
You'll run the money side of a commercial refrigeration contractor with three different kinds of revenue: recurring service agreements, emergency and repair work, and installs billed as they progress.
General Manager
You'll run one branch as your own business: its profit and loss, its customers and its people.
Managers 9
Field Supervisor
You'll lead install crews on site.
HR Manager
You'll keep both branches staffed with technicians, installers and office staff in a trade where experienced refrigeration techs are scarce.
Marketing Manager
You'll make the company the first call when a restaurant's walk-in quits or a grocer plans a remodel.
Office Manager
You'll run the branch office and the paperwork that turns finished service calls into paid invoices.
Operations Manager
You'll run the branch's install work and the crews, trucks and tools behind it.
Project Manager & Estimator
The Project Manager & Estimator is a crucial role in our company, responsible for the successful execution of all our commercial refrigeration installation and service projects.
Sales Manager
You'll lead the branch's sales team and grow recurring revenue: preventive maintenance agreements, equipment replacements and install projects for grocery stores, restaurants and cold storage.
Service Manager
You'll run the service department: the technicians, the on-call rotation, the preventive maintenance schedule and every open repair.
Warehouse Manager
You'll run the branch warehouse and yard that supply both service trucks and install jobs: parts and refrigerant for technicians, and walk-in panels, display cases and condensing units for installs.
Office and sales 5
Customer Service Representative
You'll answer the phone when a restaurant's walk-in is warm or a grocery case is icing up.
Dispatcher
You'll run the technicians' day and decide who goes where when product is at risk.
Bookkeeper
You'll keep the books for a commercial refrigeration contractor: supply house bills, customer payments, payroll inputs and job costs.
Inventory Specialist
You'll keep parts and refrigerant counts right, so technicians have what they need on the truck and installs start with everything on site.
Sales Representative
You'll find and win commercial refrigeration customers: restaurants, independent grocers, convenience stores and cold storage sites.
In the field 4
Lead Refrigeration Technician
You'll take the hardest calls in the branch: rack systems, repeat failures, stubborn leaks and new-system startups.
Refrigeration Apprentice
You'll learn commercial refrigeration by working beside an experienced technician on real calls.
Refrigeration Installer
You'll build new refrigeration systems and replace old ones: walk-in coolers and freezers, display cases, condensing units and rack systems.
Refrigeration Technician
You'll keep restaurants, grocery stores and cold storage sites cold.
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