Commercial HVAC job descriptions
Every role a $20M business in this industry hires for: 21 Role Blueprints, from leadership to the field. Open any role for its full template and a free Word file.
Leadership 4
Chief Executive Officer
A commercial HVAC chief executive officer chooses the markets the company competes in: which buildings, which customers and which contracts.
Chief Operating Officer
A commercial HVAC chief operating officer turns signed service agreements and project contracts into finished work, from rooftop unit swaps to chiller repairs.
Chief Financial Officer
A commercial HVAC chief financial officer keeps the money straight on long projects and service contracts: bids, job costs, progress billing, retainage, bonds and cash.
General Manager
A commercial HVAC general manager runs the service and install departments day to day for offices, schools, retail chains and light industrial plants.
Managers 9
Field Supervisor
A commercial HVAC field supervisor drives between job sites all day.
HR Manager
A commercial HVAC HR manager recruits and keeps the techs, installers and office staff a commercial contractor needs.
Marketing Manager
A commercial HVAC marketing manager finds the building owners, property managers and facility directors who buy service agreements, repairs and new systems.
Office Manager
A commercial HVAC office manager handles the paperwork that lets crews start work and lets the company get paid.
Operations Manager
Each week, the commercial HVAC operations manager splits one pool of techs three ways: agreement maintenance, repair calls, and install jobs that run on a general contractor's calendar.
Production Manager
A commercial HVAC production manager leads the install crews on several building projects at once.
Project Manager
A commercial HVAC project manager runs install and replacement jobs, from the first equipment order to owner training.
Sales Manager
A commercial HVAC sales manager heads a team selling service agreements, replacements and projects to businesses, schools and general contractors.
Warehouse Manager
In commercial HVAC, the warehouse manager answers for the stockroom and yard behind both service and installs.
Office and sales 5
Customer Service Representative
A commercial HVAC customer service rep takes service requests from the people who run buildings: facility teams, school districts and property managers.
Dispatcher
A commercial HVAC dispatcher assigns repair calls and planned maintenance visits for schools, office towers, store chains and small plants.
Bookkeeper
A commercial HVAC bookkeeper records every bill, payment and payroll run at a contractor that services and installs systems in offices, schools and stores.
Inventory Specialist
Commercial HVAC inventory specialists keep filters, belts, motors, controls parts and refrigerant on hand for maintenance visits and repairs on everything from rooftop units to chillers.
Sales Representative
A commercial HVAC sales rep finds the building owners, facility directors and contractors who need heating and cooling work.
In the field 3
HVAC Apprentice
A commercial HVAC apprentice learns the trade on maintenance routes and repair calls at offices, schools, stores and plants, working under a certified technician.
HVAC Technician
A commercial HVAC technician keeps rooftop units, split systems, boilers and chillers running in offices, schools, stores and light industrial buildings.
Lead HVAC Technician
A commercial lead HVAC technician handles the chiller, boiler and controls problems other techs can't close, and starts up new equipment after installs.
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I'm just really, really pleased with the quality of candidates.Jacob Froneberger, Greenport Construction
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