Commercial plumbing job descriptions
Every role a $20M business in this industry hires for: 21 Role Blueprints, from leadership to the field. Open any role for its full template and a free Word file.
Leadership 4
Chief Executive Officer
A commercial plumbing CEO picks which general contractors, building owners and kinds of projects the company goes after.
Chief Operating Officer
A commercial plumbing COO runs field work on every project, from new buildings to replacements in occupied ones.
Chief Financial Officer
A commercial plumbing CFO manages cash across long construction jobs, from monthly pay applications to retainage and lien deadlines.
General Manager
A commercial plumbing general manager runs estimating, project management and field crews as one business.
Managers 9
Field Supervisor
A commercial plumbing field supervisor runs the plumbing crews building new offices, schools and tenant spaces, checking pipe against the drawings before walls close and slabs pour.
HR Manager
A commercial plumbing HR manager recruits plumbers, apprentices and office staff, gets new hires started, and keeps training files for crews on many job sites.
Marketing Manager
A commercial plumbing marketing manager keeps the company on builders' bid lists and in front of the owners who buy repairs and new water heaters.
Office Manager
A commercial plumbing office manager leads the office team and owns billing and records.
Operations Manager
A commercial plumbing operations manager puts crews on jobs every morning and gets their pipe, fixtures and equipment there on time.
Production Manager
A commercial plumbing production manager runs the field side of every job at once: crews, foremen, quality and safety.
Project Manager
A commercial plumbing project manager runs each job's plan and paperwork, from underground to closeout.
Sales Manager
A commercial plumbing sales manager heads the reps who chase bids from general contractors and service accounts from building owners.
Warehouse Manager
A commercial plumbing warehouse manager runs the shop where pipe, fittings, fixtures and tools are received, stored and sent to construction jobs.
Office and sales 5
Customer Service Representative
A commercial plumbing customer service representative takes calls from property managers, store managers and general contractors, books service visits, and writes down what the plumber and billing need.
Dispatcher
A commercial plumbing dispatcher sends plumbers to repair calls at stores, offices and other buildings, and reworks the day when a business calls with an urgent leak.
Bookkeeper
A commercial plumbing bookkeeper enters supplier and subcontractor bills against the right job, reconciles the bank, and tracks the retainage general contractors still owe.
Inventory Specialist
A commercial plumbing inventory specialist orders, receives and tracks the pipe, fittings, valves and fixtures for construction jobs.
Sales Representative
A commercial plumbing sales representative prices and sells plumbing work to builders, property owners and facility managers, from new building packages to water heater and fixture replacements.
In the field 3
Apprentice Plumber
A commercial apprentice plumber learns the trade on new buildings, tenant build-outs and repair work in restaurants, schools and offices, working under a licensed plumber.
Journeyman Plumber
A commercial journeyman plumber installs and repairs water, drain, vent and gas piping in offices, schools, restaurants and new buildings, working from drawings with little oversight.
Master Plumber
A commercial master plumber is the top licensed plumber at a contractor that builds and fixes plumbing in offices, schools, restaurants and other business buildings.
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