Fire suppression job descriptions
Every role a $20M business in this industry hires for: 22 Role Blueprints, from leadership to the field. Open any role for its full template and a free Word file.
Leadership 4
Chief Executive Officer
A fire suppression chief executive officer leads a sprinkler contractor that does two kinds of work.
Chief Operating Officer
A fire suppression chief operating officer is in charge of a sprinkler contractor's field work.
Chief Financial Officer
A fire suppression chief financial officer keeps two money streams apart: monthly pay applications on install jobs, and many small inspection, repair and emergency bills to building owners.
General Manager
A fire suppression general manager runs a sprinkler contractor's install, inspection and service teams day to day and is judged on what they deliver.
Managers 9
Field Supervisor
A fire sprinkler field supervisor visits install and service crews every day to check pipe, hangers and heads against the approved layout and the codes.
HR Manager
A fire suppression HR manager finds the fitters, inspectors and office staff a sprinkler company runs on, and works to keep them.
Marketing Manager
A fire suppression marketing manager makes a sprinkler contractor known to the property managers, facility directors and nursing home administrators who sign yearly inspection agreements, and to the general contractors who send out install bids.
Office Manager
A fire suppression office manager leads the front office at a sprinkler contractor: the staff who book, bill and file.
Operations Manager
A fire suppression operations manager keeps a sprinkler contractor's inspection and service calendar on track.
Production Manager
A fire sprinkler production manager turns signed installs and approved service work into crew schedules, fab shop runs and daily priorities.
Project Manager
A fire sprinkler project manager runs installation jobs from contract turnover to the last inspection.
Sales Manager
A fire suppression sales manager leads a sprinkler contractor's reps, some chasing install work from general contractors and others selling inspection agreements and repairs to building owners.
Warehouse Manager
A fire sprinkler warehouse manager runs the stockroom, pipe yard and delivery trucks that supply install crews and service technicians.
Office and sales 6
Customer Service Representative
A fire suppression customer service representative answers property managers, building engineers and apartment residents who call about sprinkler systems.
Dispatcher
A fire suppression dispatcher assigns sprinkler technicians to inspections, repairs and emergency calls at commercial and apartment buildings.
Bookkeeper
A fire suppression bookkeeper keeps the books at a sprinkler contractor, where most bills come from inspections, tests and repairs on buildings the company already serves.
Inventory Specialist
A fire sprinkler inventory specialist tracks every length of pipe and every box of fittings, heads, valves and repair parts that install crews and inspectors pull each day.
Sales Representative
A fire suppression sales representative walks commercial, apartment and industrial buildings, works out what their sprinkler systems need, and prices inspection agreements, repairs, retrofits and new systems.
Rehash Specialist
A fire suppression rehash specialist calls back about sprinkler work that stalled: repairs from inspection reports, inspection agreements that lapsed, and larger proposals waiting on an owner.
In the field 3
Apprentice Technician
An apprentice sprinkler fitter works under a journeyman on fire sprinkler jobs in offices, apartment buildings and warehouses.
Journeyman Technician
A journeyman sprinkler fitter installs, fixes and services sprinkler, standpipe and fire pump piping in commercial towers, apartment complexes and plants, without a supervisor at their side.
Master Technician
A master sprinkler fitter is the top fitter at a fire sprinkler company.
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