Basement waterproofing job descriptions
Every role a $20M business in this industry hires for: 21 Role Blueprints, from leadership to the field. Open any role for its full template and a free Word file.
Leadership 4
Chief Executive Officer
A basement waterproofing chief executive officer picks the services, markets and marketing bets the company makes, and how to pay for them.
Chief Operating Officer
A basement waterproofing chief operating officer decides how every office installs, services and stays safe once a contract is signed.
Chief Financial Officer
A basement waterproofing chief financial officer oversees the money at a company that sells in the home and installs with its own crews.
General Manager
A basement waterproofing general manager runs one market's daily work: install crews, service techs and the office, and in the larger version of the job its in-home salespeople too.
Managers 8
Field Supervisor
A basement waterproofing field supervisor moves between install crews, checking drain, pump, bracing and crawl space work against the company's install standard before it gets covered.
HR Manager
A basement waterproofing HR manager hires installers for wet, dusty work in basements and crawl spaces, and in-home sales reps paid on commission.
Marketing Manager
A basement waterproofing marketing manager books homeowners with wet basements, cracked walls and damp crawl spaces onto the inspectors' calendars.
Office Manager
A basement waterproofing office manager turns each signed contract into a complete job file, pulls permits in towns that want them, and bills the job when the crew is done.
Operations Manager
A basement waterproofing operations manager runs the daily crew schedule: which crew takes which drain, wall or crawl space job, what goes on each truck, and who heads out when pumps fail in a storm.
Production Manager
A basement waterproofing production manager turns signed contracts into an install calendar the crews can meet, weeks ahead.
Sales Manager
A basement waterproofing sales manager coaches the in-home inspectors who test, measure and price drains, pumps, wall repairs and crawl space work.
Warehouse Manager
A basement waterproofing warehouse manager keeps the yard and building behind the install crews running: pallets of concrete mix, stone and pipe coming in, trailers loaded for jobs that last several days, and broken concrete coming back.
Office and sales 6
Customer Service Representative
A waterproofing customer service representative picks up when homeowners find water in the basement, and books inspections for the in-home inspectors.
Dispatcher
A basement waterproofing dispatcher routes in-home inspectors to their visits and books install crews into jobs that run two or more days.
Bookkeeper
A basement waterproofing bookkeeper posts the deposits taken at kitchen tables, the loan money that financing companies send after the install, and the reps' commissions.
Inventory Specialist
A basement waterproofing inventory specialist keeps sump pumps, drain pipe, liner rolls, wall anchors and crack repair kits counted and ready for install crews and service vans.
Sales Representative
A basement waterproofing sales representative, often called an inspector or system designer, visits homes with water, cracks or a damp crawl space.
Rehash Specialist
A basement waterproofing rehash specialist calls homeowners whose inspection didn't end in a sale, or whose contract was canceled or loan declined.
In the field 3
Apprentice / Helper
A basement waterproofing helper works on an install crew, carrying broken concrete out of the basement, digging trench, hauling stone and mixing patch while learning how drains and pumps go in.
Installer / Technician
A basement waterproofing installer puts in the systems that keep water out of a home's lower level: interior drains, sump pumps, crack repairs, wall braces and crawl space liners.
Lead Installer
A lead basement waterproofing installer runs the crew on each job, from sizing up the basement or crawl space to the final pump test.
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I'm just really, really pleased with the quality of candidates.Jacob Froneberger, Greenport Construction
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