A property preservation operations manager hands out each day's work orders, from first secures and trash-outs to grass cuts and inspections. They build routes, check finished homes in person, and make sure each order meets the client's due date and photo rules.
By the HireBus team · Updated · Pay data: BLS, May 2025
Median pay, building services companies · BLS, May 2025
Serve as the central coordinator for property preservation operations, ensuring efficient allocation of crews, optimal scheduling, and high-quality service delivery that drives overall business success.
2. Essential Duties and Responsibilities
Oversee daily property preservation operations and allocate crews effectively.
Develop and implement efficient scheduling procedures across multiple sites.
Monitor progress of daily tasks and ensure adherence to regulatory and quality standards.
Collaborate with cross-functional teams to optimize resources and enhance operational performance.
3. Key Tasks / Daily Activities
Assign crews and distribute work orders based on daily priorities and service demands.
Conduct on-site inspections and review task completion to maintain service standards.
Provide real-time feedback and guidance to field teams to drive continuous improvement.
Coordinate with property owners and vendors to schedule and resolve service issues promptly.
Comprehensive benefits package including health, dental, and vision insurance.
Eligibility for a 401(k) plan coupled with additional fringe benefits.
10. Company Culture and Overview
At [INSERT COMPANY NAME HERE], we are committed to fostering a dynamic and inclusive work environment where innovation, collaboration, and professional growth are at the forefront. We value each team member's contributions and strive to provide a platform for continuous learning and career advancement. Our culture emphasizes accountability, quality service, and a shared commitment to excellence in property preservation services. Join our team and help shape a successful future while achieving your personal career goals.
11. How to Apply
If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please send your resume to [INSERT EMAIL HERE] or apply online at [INSERT WEBSITE LINK HERE].
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What makes preservation operations management different
Every operations manager matches crews to work. In preservation, much of that work repeats on a set cycle, and every stop needs records the client and the investor can check.
Each client sets its own window for an initial secure, a recut or a bid response, and those windows differ. Sort the morning board by due date and risk, such as an open door or a broken window, not by address alone. A crew that finishes nearby work but misses a due date across town still costs the company on the scorecard.
How much property preservation operations managers make
The closest BLS group for property preservation operations managers is general and operations managers. General and operations managers who work for building and home services companies earned a median of $82,580 a year ($39.70 an hour) in May 2025, according to the Bureau of Labor Statistics. That’s below the $105,770 median for general and operations managers in all industries. About 74,770 of the 3,503,020 general and operations managers in that survey work for building services companies.
Pay is a salary, often with a bonus on results. The template's range lands close to the middle of the BLS pay data shown below.
Building services companies
$82,580$82,580 median Middle half $60,290–$118,560 10th–90th $45,720–$164,990
All industries
$105,770$105,770 median Middle half $72,320–$167,280 10th–90th $50,090–$253,390
$0k$50k$100k$150k$200k$250k$300k
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group
10th
25th
Median
75th
90th
Building services companies
$45,720
$60,290
$82,580
$118,560
$164,990
All industries
$50,090
$72,320
$105,770
$167,280
$253,390
BLS doesn’t publish pay for property preservation companies on their own. These figures cover services to buildings and dwellings, which include them. Post a real range for your market in the ad.
The pay line in the template above is an example from our Role Blueprint. Set yours from these figures and what local companies pay.
Skills to hire for, and what you can teach
Hire for these
Building daily routes from recurring and new orders
Spotting missing photos or data in a finished order
Leading crews and subcontractors in many places at once
Quick, clear calls when a crew finds an occupied or unsafe home
Records clean enough to pass a client audit
Teach these on the job
Each client's order types, windows and photo rules
HUD grass, debris and inspection requirements
Local disposal sites, hours and ticket rules
Your work order and routing software
Lean or Six Sigma basics for fixing processes
This manager lives in the work order platform, a routing or GPS tool, and the photo app crews use at each house. Name those tools in the posting, and note whether client portal work sits with this manager or with office staff.
Two of the 6 questions we'd ask, and what a strong answer sounds like. Ask every candidate the same questions, and rate each answer on your own before you compare notes.
Situational · Photo quality under deadline
A crew finishes an initial secure, but the lock change photos are blurry, and it's due today. What do you do?
A strong answer: Sends the crew or the nearest crew back for photos if possible, tells the client about any delay and why, checks quality before upload and coaches the crew.
Behavioral · Using data for productivity
Tell me about a time you used work order data to get more done with the same crews.
A strong answer: Names the data (orders per crew per day, drive time, rework), the change (routing, kits, crew pairing) and the before-and-after numbers.
Read these numbers as samples. Set yours from your crews' recent weeks and your clients' due dates, and adjust between grass season and winter.
Crew allocation efficiency
Compare hours crews spend at properties with paid hours, using GPS and work order times. Separate drive time from idle time so routes, not crews, take the blame when routes are the problem.
On-time task completion
Count orders finished by the client's due date out of all orders due that day, by crew and by order type.
Customer satisfaction rating
Use client scorecard ratings and comments for your territory, and follow up on each order a client flagged.
Operational cost reduction
Track cost per completed order before and after a routing or process change, including fuel, disposal and overtime, and keep the savings that last a whole season.
Career path
Lead technicianRuns a crew at the house and takes the hardest orders.
Field supervisorLeads several crews and inspects finished homes.
Operations managerAssigns orders, builds routes and owns field quality.
What field work does the operations manager template describe?
The standing, lifting and weather lines describe site checks. The manager walks yards and rooms, uses basement stairs, and carries a bag of locks, hardware or a moisture meter of up to 25 pounds. Much of it happens outdoors in summer and in snow. List the yard, stair and carrying tasks in your ad. If someone needs another way to do the basement checks, work it out with them.
How much does a property preservation operations manager make?
General and operations managers who work for building and home services companies earned a median of $82,580 a year ($39.70 an hour) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $60,290 and $118,560 a year. Pay also depends on your local market, experience and bonus terms.
What should an operations manager do with an order that can't be finished?
Close it with the reason and the proof the client wants: photos of the locked gate, the occupied home or the hazard, the time on site and who was contacted. Send it the same day so the client can reassign or reissue it. An unexplained miss looks worse on a scorecard than a documented stop.
How does snow change the operations manager's week?
Mowing routes are over by then, but inspections and any snow removal orders still need crews. Plan for slower drives and shorter days, check that empty homes have kept their heat or been winterized, and send roof or gutter damage from heavy snow to the client as a bid. Some cities set deadlines for clearing sidewalks, so learn the local rules.
What should an operations manager check when visiting a finished house?
Compare the house with the crew's last photos: doors and windows secure, no new debris, a dry basement, the yard cut and any posted notices still in place. Make sure the lockbox and keys match the order. Note anything new as a bid, and coach the crew on what their photos missed.
