Property preservation chief executive officer job description

A property preservation CEO wins and keeps the deals with servicers, banks and asset managers that send empty and foreclosed homes to the company. They pick clients and places to work, set the rules clients will audit, and answer for profit as foreclosures rise and fall.

Median pay, building services companies · BLS, May 2025

$130,000 a year$62.50 an hour

Annual pay: 10th percentile $93,610, middle half $102,340 to $208,630, 90th percentile $275,020. Source: BLS Occupational Employment and Wage Statistics, May 2025.

Reports to
Owner or board of directors
Department
Executive
Schedule
Weekdays, 8 a.m. to 6 p.m. · Regular travel to clients and industry events, occasional extended hours, and possible on-call time in critical periods
Also called
President · Owner and CEO · Managing director · Principal

Property preservation chief executive officer job description template

This is our Role Blueprint, word for word. Replace the highlighted fields and adjust the example targets and pay to fit your company.

Download as Word file

Property Preservation Services - Chief Executive Officer

Company Name:
[INSERT COMPANY NAME HERE]
Department:
Executive
Reports to:
[Owner or board of directors]
Location:
[INSERT LOCATION HERE]

1. Position Summary

Oversee and lead the strategic direction of the company’s property preservation services. Secure key contracts with banks, real estate firms, and other financial institutions to drive growth. Ensure overall profitability and operational excellence. Represent the company as a visionary industry leader.

2. Essential Duties and Responsibilities

  • Establish and execute strategic plans that align with the company’s mission and property preservation objectives.
  • Secure and negotiate contracts with banks, real estate firms, and other key financial partners.
  • Oversee financial performance to ensure consistent profitability and sustainable growth.
  • Manage company operations and guide senior management in achieving business goals.
  • Develop and nurture relationships with key stakeholders and industry partners.
  • Represent the company in industry events, public meetings, and contractual negotiations.

3. Key Tasks / Daily Activities

  • Conduct daily strategic meetings with senior leadership to review performance and adjust initiatives.
  • Engage in business prospecting and cultivate strong relationships with existing and potential clients.
  • Analyze financial reports and operational metrics to assess and drive business performance.
  • Lead negotiations and secure new contracts with banks, real estate firms, and other stakeholders.
  • Oversee client interactions, ensuring exceptional service delivery and contract renewals.

4. Key Performance Indicators (KPIs)

  • Contract Acquisition Rate: Secure a minimum of 5 new contracts per quarter.
  • Revenue Growth: Achieve at least a 15% increase in quarterly revenue.
  • Profit Margin: Maintain a gross margin of 30% or higher each quarter.
  • Customer Satisfaction Rating: Sustain a net promoter score (NPS) above 80.

5. Required Qualifications and Skills

  • Bachelor’s degree in Business Administration, Management, or a related field.
  • 10+ years of leadership experience with a focus on strategic planning and business development.
  • Strong negotiation, communication, and relationship-building skills.
  • Proven expertise in financial analysis, market strategy, and operational management.
  • Ability to inspire teams and lead organizational change.

6. Preferred Experience

  • Previous executive experience in the property preservation or home services industries.
  • A track record of working with banks, real estate firms, or comparable financial institutions.
  • Demonstrated success in driving rapid business growth and achieving financial targets.
  • Experience in developing and implementing company-wide strategic initiatives.

7. Physical Requirements

  • Primarily office-based with occasional travel for meetings and site visits.
  • Ability to attend industry events, conferences, and business engagements.
  • No heavy lifting or strenuous physical activities expected under normal conditions.
  • Comfortable working in a typical executive environment.

8. Work Environment and Schedule

  • Typical work hours are Monday through Friday, 8:00 AM to 6:00 PM.
  • Occasional extended hours required to meet business demands and project deadlines.
  • Regular travel for client meetings, strategic negotiations, and industry events.
  • On-call availability during critical business periods may be required.

9. Compensation and Benefits

  • Annual salary range: $200,000 - $300,000 USD.
  • Performance-based bonus structure tied to revenue and profit achievement.
  • Comprehensive benefits including health, dental, and vision insurance.
  • 401(k) plan with company contributions.
  • Additional perks such as a company vehicle, expense allowances, and professional development opportunities.

10. Company Culture and Overview

  • At [INSERT COMPANY NAME HERE], we cultivate a culture of innovation, collaboration, and continuous improvement.
  • Our team values diversity, transparent communication, and a strong commitment to excellence.
  • We empower our leaders to take initiative and drive meaningful change in the property preservation landscape.
  • Join us in a dynamic, growth-oriented environment where your expertise will pave the way for future success.

11. How to Apply

If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please send your resume to [INSERT EMAIL HERE] or apply online at [INSERT WEBSITE LINK HERE].

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What makes leading a property preservation company different

A CEO anywhere owns strategy and profit. In preservation, the client is a lender or its vendor manager, the homes belong to someone else, and the work follows mortgage defaults.

  • Your clients have to vet you

    The CFPB expects the banks and lenders it supervises to keep watch over their service providers. Its 2016 bulletin lists the steps. Check that the vendor can follow the law. Review its policies, controls and training. Write clear duties and penalties into the contract. Expect each servicer to test your company that way, and decide how much to spend on the policies, training records and audit answers that win this work. Source: CFPB: Compliance Bulletin and Policy Guidance 2016-02, Service Providers.

  • In Illinois, the right to enter rests on a judgment call

    Illinois law shields a mortgagee or its agent from criminal trespass charges for entering, securing or keeping up an abandoned home. The shield applies when they decide in good faith that the house meets the state's legal test for abandoned. So set who in your company makes that call. Decide what proof a crew gathers first, and when an order goes back to the client unworked. Source: Illinois General Assembly: 720 ILCS 5/21-3, criminal trespass to real property, subsection (e-5).

  • A faster foreclosure means a shorter job

    Illinois gives lenders an expedited judgment and sale process for abandoned homes. When a house reaches sale sooner, it also leaves your inspection and upkeep rotation sooner. Forecast revenue from how long homes stay in your care, by client and county, not from the count of new orders alone. Source: Illinois General Assembly: 735 ILCS 5/15-1505.8, expedited judgment and sale for abandoned residential property.

  • Nationals bring volume, direct clients bring margin

    Many regional preservation companies take orders from national field service firms that hold the servicer contracts. That work comes in steady batches at a set price. Direct contracts with servicers, banks and asset managers pay more per order but bring their own onboarding and audits. Pick the mix on purpose, and watch how much of next year rests on one client's routing rules.

How much property preservation chief executive officers make

The closest BLS group for property preservation chief executive officers is chief executives. Chief executives who work for building and home services companies earned a median of $130,000 a year ($62.50 an hour) in May 2025, according to the Bureau of Labor Statistics. That’s below the $213,990 median for chief executives in all industries. About 430 of the 204,350 chief executives in that survey work for building services companies.

Offers here pair salary with a year-end bonus on revenue and profit. The template's range sits high next to BLS figures here. Weigh it against what executives earn in your market.

Building services companies
All industries
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group10th25thMedian75th90th
Building services companies$93,610$102,340$130,000$208,630$275,020
All industries$75,700$129,540$213,990$356,200$507,730

BLS doesn’t publish pay for property preservation companies on their own. These figures cover services to buildings and dwellings, which include them. Post a real range for your market in the ad.

The pay line in the template above is an example from our Role Blueprint. Set yours from these figures and what local companies pay.

Skills to hire for, and what you can teach

Hire for these

  • Contract negotiation with servicers, banks and asset managers
  • Reading profit by client, county and order type
  • Comfort answering vendor audits and compliance questionnaires
  • Hiring and leading a COO, CFO and general manager
  • Sound judgment on which territories and clients to take on

Teach these on the job

  • Investor rules from HUD, Fannie Mae and Freddie Mac
  • Each client's portal, scorecard and order codes
  • State and city rules for vacant homes in your territory
  • Field basics such as securing, debris removal and grass cycles
  • How your work order platform reports results

This CEO spends more time in client scorecards, the work order platform's reports and the monthly financials than in field tools. Many preservation companies run orders through trade software like Pruvan or PPW, and a CEO should be able to pull results by client from it without waiting on staff.

Property preservation chief executive officer interview questions

Two of the 6 questions we'd ask, and what a strong answer sounds like. Ask every candidate the same questions, and rate each answer on your own before you compare notes.

  1. Situational · Client concentration risk

    Two national clients make up most of your revenue, and one cuts your territory in half. What do you do?

    A strong answer: Builds a cash plan, trims costs, protects quality scores with the remaining client, and diversifies to other nationals, regional servicers, asset managers and REO agents.

  2. Behavioral · Dropping unprofitable work

    Tell me about a time you decided to walk away from a client or a line of work. How did you decide?

    A strong answer: Names the client or work, the numbers behind it (margin after chargebacks, slow pay, risk), how they replaced the revenue or cut costs, and how it turned out.

All 6 questions and the work exercise

Property preservation chief executive officer KPIs

The template's numbers are placeholders. Set your own from last year's contracts, margins and client scores, and revisit them with the board each quarter.

Contract Acquisition Rate
Count signed client agreements and new territory awards each quarter. Treat a new state or county from an existing client as its own win, and log every lost bid with the reason.
Revenue Growth
Compare billed revenue with the same quarter last year, split by client and order type, so one portfolio transfer can't hide a decline somewhere else.
Profit Margin
Take approved invoice totals minus labor, subs, dump fees and materials. Count chargebacks and rejected orders in the quarter they land.
Customer Satisfaction Rating
Survey the vendor managers and asset managers who send orders, since the homeowner is rarely the client. Read their scorecards alongside the survey results.

Career path

  1. Vendor or default manager at a mortgage servicerLearns how servicers choose, grade and pay preservation vendors.
  2. General managerRuns operations and client service for a preservation company.
  3. Chief operating officerOwns field results across every territory.
  4. Chief executive officerSets strategy, wins contracts and answers for profit.

Other roles in a property preservation services business

All 18 are in the free Property preservation services Role Blueprint Super Bundle, as Word files you can edit.

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Property preservation chief executive officer FAQ

What background makes a strong property preservation CEO?

Two paths work. Some leaders come up through the field and know what an order costs to finish. Others come from the servicer side and know how vendor managers score and route work. The strongest candidates have run a profit and loss in one world and spent real time in the other. Ask a finalist to walk one order from assignment to paid invoice, and notice where the answer gets vague.

How much does a property preservation chief executive officer make?

Chief executives who work for building and home services companies earned a median of $130,000 a year ($62.50 an hour) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $102,340 and $208,630 a year. Pay also depends on your local market, experience and bonus terms.

How does a preservation company land a direct servicer contract?

Servicers tend to onboard vendors through a set process. Expect to send insurance papers, your hiring and training policies, financial statements and references. Many start a new vendor with a trial area, and after that the scorecard sets your volume. Have the papers ready before the first sales call. Put your best crews and photo reviewers on the trial area, since the first months decide whether more counties follow.

What should a CEO check before expanding into a new state?

Start with contractor licensing, which varies by state, and with what that state's law says about a lender's agent entering an empty home. Then look at local vacant building programs, the length of the mowing and freeze seasons, disposal costs and drive times. Expand first where a current client already holds loans and has asked for coverage.

How should a preservation CEO plan for a drop in foreclosures?

Order volume follows mortgage delinquencies, so slow years come. Companies that last add work their crews and trucks can already do, such as repairs and turnovers for asset managers, rental turns for property managers, and board-ups and cleanouts after fires or storms. Keep fixed costs lean in busy years and judge each new service line on its own margin.

Sources

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