Window cleaning job descriptions
Every role a $20M business in this industry hires for: 21 Role Blueprints, from leadership to the field. Open any role for its full template and a free Word file.
Leadership 4
Chief Executive Officer
A window cleaning chief executive officer builds a company on repeat visits, choosing the neighborhoods to fill, the add-ons like gutters and house washing to sell, and the people who lead each market.
Chief Operating Officer
A window cleaning chief operating officer makes every branch clean the same way, safely and at a profit.
Chief Financial Officer
A window cleaning chief financial officer makes sure a company of many small, seasonal jobs has the cash, credit and insurance to get through winter and keep growing.
General Manager
A window cleaning general manager is the person one market answers to: the sales team, the office and every crew.
Managers 8
Field Supervisor
A window cleaning field supervisor runs several small crews at once, starting with the morning meeting and truck checks at the shop.
HR Manager
A window cleaning HR manager hires and trains the cleaners who work on ladders, on roofs and inside customers' homes.
Marketing Manager
A window cleaning marketing manager gets homeowners to book before the spring rush and brings last year's customers back for another round.
Office Manager
A window cleaning office manager leads the phone team, keeps the booking calendar and makes sure every job gets billed correctly.
Operations Manager
A window cleaning operations manager sets how many crews go out each day, which trucks and gear they take, and how the calendar fills from the spring rush through the slow winter.
Production Manager
A window cleaning production manager holds every crew to one cleaning standard.
Sales Manager
A window cleaning sales manager builds and coaches the team that quotes homes, keeps the price list and discount rules, and answers for the monthly sales number.
Warehouse Manager
A window cleaning warehouse manager owns the ladders, pole systems, pressure washers, chemicals and spare parts that crews load each morning.
Office and sales 6
Customer Service Representative
A window cleaning customer service representative schedules one-time and recurring cleanings, prices them from a window count, and rebooks homeowners when rain or wind cancels a day.
Dispatcher
A window cleaning dispatcher turns the day's booked homes into a route for each crew and makes sure every truck carries the ladders, poles or pressure washer its stops need.
Bookkeeper
A window cleaning bookkeeper posts payments from a steady stream of small home jobs, pays the bills for pure water filters, chemicals and van fuel, and reconciles the bank and card accounts.
Inventory Specialist
A window cleaning inventory specialist makes sure every crew has what the day's homes need: squeegee rubbers, scrubber sleeves, filter resin for pole systems, house wash chemicals and pressure washer parts.
Sales Representative
A window cleaning sales representative walks around homes to count windows, check heights and spot hard water or paint on the glass, then quotes and closes the job.
Rehash Specialist
A window cleaning rehash specialist calls and emails homeowners who were quoted but never booked, plus past customers who skipped a season.
In the field 3
Helper / Assistant
A window cleaning helper sets up ladders and drop cloths, pulls and washes screens, and wipes sills and tracks so the cleaners can stay on the glass.
Lead Technician
A lead window cleaning technician is in charge of one truck and its crew, and takes the hardest glass at each home: high second-story panes, skylights, hard water stains and new-construction cleans.
Window Cleaner
A window cleaner washes glass, frames, sills and screens at customers' homes, inside and out, using squeegees, ladders and water-fed poles.
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My best hire ever is my office manager.Caleb Wininger, Lake State Cleaning
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