Janitorial job descriptions
Every role a $20M business in this industry hires for: 20 Role Blueprints, from leadership to the field. Open any role for its full template and a free Word file.
Leadership 4
Chief Executive Officer
A janitorial chief executive officer sets the plan for a commercial cleaning company: which buildings to bid, which markets to enter and how to price the labor.
Chief Operating Officer
A janitorial chief operating officer runs the cleaning operation across every building the company serves.
Chief Financial Officer
A janitorial chief financial officer manages cash, payroll and billing for a commercial cleaning company with a large part-time night workforce.
General Manager
A janitorial general manager runs a branch or group of cleaning accounts as its own business, from client reviews and rebids to the budget and the managers under them.
Managers 8
Field Supervisor
A janitorial field supervisor checks the cleaning in a group of client buildings, coaches the leads and cleaners who work there, and fixes problems before the client finds them.
HR Manager
A janitorial HR manager keeps a commercial cleaning company staffed with evening crews, running hiring, onboarding and training at high volume.
Marketing Manager
A janitorial marketing manager brings in leads from offices, schools, medical practices and stores that buy cleaning by contract.
Office Manager
A janitorial office manager handles billing, contracts and records for a commercial cleaning company.
Operations Manager
A janitorial operations manager plans which cleaners work which buildings each night, keeps every site stocked with supplies and tracks how the work gets done.
Production Manager
A janitorial production manager sets the cleaning methods, training and safety routines that every field supervisor and crew follows across the company's buildings.
Sales Manager
A janitorial sales manager leads the reps who sell nightly cleaning contracts to offices, schools, clinics and stores.
Warehouse Manager
A janitorial warehouse manager oversees the shop that holds cleaning supplies and keeps the floor machines working for every client building.
Office and sales 5
Customer Service Representative
A janitorial customer service representative takes calls and emails from the people who manage the buildings a cleaning company serves.
Dispatcher
A janitorial dispatcher builds each night's routes, matching cleaners and crews to the buildings on contract.
Bookkeeper
A janitorial bookkeeper records the money side of a commercial cleaning company: supply bills, bank deposits, payroll entries and the costs behind each building under contract.
Inventory Specialist
A janitorial inventory specialist keeps paper, liners, soap, chemicals and machine parts in stock for every building the company cleans.
Sales Representative
A janitorial sales representative finds office buildings, schools, medical practices and shops that need nightly cleaning.
In the field 3
Helper / Assistant
A janitorial helper supports the cleaners on a commercial cleaning crew.
Janitor / Custodian
A janitor at a commercial cleaning company cleans client buildings under contract, such as offices, schools, medical offices and stores, often after the people who work there have left.
Lead Janitor
A lead janitor runs a cleaning crew in client buildings while still cleaning a share of each one.
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