Carpet cleaning & floor care job descriptions
Every role a $20M business in this industry hires for: 20 Role Blueprints, from leadership to the field. Open any role for its full template and a free Word file.
Leadership 4
Chief Executive Officer
A carpet cleaning chief executive officer chooses the mix of work: one-time home cleanings, commercial carpet contracts that renew, insurance-paid water extraction, or some blend.
Chief Operating Officer
A carpet cleaning chief operating officer sets the playbook every branch follows: how each surface gets cleaned, which certifications techs earn, how vans are equipped, and how chemicals are handled.
Chief Financial Officer
A carpet cleaning chief financial officer manages the money behind a fleet of vans with truck-mounted machines.
General Manager
A carpet cleaning general manager answers for a single market's profit and everything behind it: the vans and techs, the office, local commercial accounts and the online reviews that bring in the next customer.
Managers 7
Field Supervisor
A carpet cleaning field supervisor checks the work of every tech in a branch: inspecting finished jobs, riding along where the numbers point, and going out on re-cleans to learn why a spot or a complaint came back.
HR Manager
A carpet cleaning HR manager recruits the techs who drive company vans into homes and offices, and the office staff behind them.
Marketing Manager
A carpet cleaning marketing manager keeps the vans booked with per-room offers and coupons, seasonal pushes, reminders to past customers and sales material for commercial buyers.
Office Manager
A carpet cleaning office manager keeps the vans' back office in order: the front desk, invoicing, and the papers commercial accounts want before a tech can walk in.
Operations Manager
A carpet cleaning operations manager gets the vans out each morning and back each night: routes, tech assignments, machines that run, and dirty water that ends up where it should.
Sales Manager
A carpet cleaning sales manager runs the team selling recurring cleaning to offices, property managers and apartment communities.
Warehouse Manager
A carpet cleaning warehouse manager runs the shop behind the vans: the building, the dock where chemical pallets land, the bays where truck mounts get serviced, and often a room for washing area rugs.
Office and sales 6
Customer Service Representative
A carpet cleaning customer service representative books cleanings for homes and businesses, quotes by the room or by the square foot, and offers add-ons like protector or deodorizer honestly.
Dispatcher
A carpet cleaning dispatcher fills each van's day with jobs that fit its hours and its hoses, and keeps techs and customers told when the day changes.
Bookkeeper
A carpet cleaning bookkeeper turns each day's van tickets into clean books: payments taken at the door, invoices for commercial contracts, and balances that insurers and restoration partners owe on water jobs.
Inventory Specialist
A carpet cleaning inventory specialist keeps the shop and every van stocked with pre-sprays, rinses, spotters and protector, plus the wands, hoses, pads and parts that keep truck mounts running.
Sales Representative
A carpet cleaning sales representative walks offices, stores and apartment communities, measures the carpet and hard floors, and writes a cleaning program priced by the square foot or by the unit.
Rehash Specialist
A carpet cleaning rehash specialist calls homeowners who are due for their next cleaning, people whose quotes never booked, and commercial accounts that stopped using you.
In the field 3
Apprentice / Helper
A carpet cleaning helper rides with a technician, moving furniture, laying out hose from the van, and photographing each room before the cleaning starts.
Cleaning Technician
A carpet cleaning technician runs a truck-mounted machine to clean carpet, upholstery, rugs, and tile and grout in customers' homes and businesses.
Lead Technician
A lead carpet cleaning technician takes the jobs that need the most judgment: natural stone and tile, upholstery whose fiber has to be identified first, and pet urine and other odor work.
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You can't get that through just looking through Indeed applications.Hannah Moody, Renew Painting
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