Carpet cleaning warehouse manager job description

A carpet cleaning warehouse manager runs the shop behind the vans: the building, the dock where chemical pallets land, the bays where truck mounts get serviced, and often a room for washing area rugs. They keep a service record on every rig, pull broken ones off the road, and keep shop work safe.

Median pay, building services companies · BLS, May 2025

$72,010 a year$34.62 an hour

Annual pay: 10th percentile $52,000, middle half $58,260 to $86,180, 90th percentile $147,300. Source: BLS Occupational Employment and Wage Statistics, May 2025.

Reports to
Operations Manager
Department
Operations
Schedule
Weekdays, 9 to 5, at the shop · Monday to Friday, with an occasional weekend shift to service rigs or clear the rug room before a busy week
Also called
Shop manager · Fleet and shop manager · Equipment manager · Warehouse supervisor

Carpet cleaning warehouse manager job description template

This is our Role Blueprint, word for word. Replace the highlighted fields and adjust the example targets and pay to fit your company.

Download as Word file

Carpet Cleaning / Floor Care - Warehouse Manager

Company Name:
[INSERT COMPANY NAME HERE]
Department:
Operations
Reports to:
[Operations Manager]
Location:
[INSERT LOCATION HERE]

1. Position Summary

The Warehouse Manager is a critical role in our organization, primarily responsible for managing all aspects of carpet cleaning and floor care operations within our warehouse. This includes maintaining cleaning solutions, inventory management, and ensuring safety in storage. The successful candidate will contribute to maintaining the highest standards of cleanliness and organization that our company is known for, while also ensuring efficient operations that support our team and customers.

2. Essential Duties and Responsibilities

  • Oversee and manage all carpet cleaning and floor care operations within the warehouse.
  • Maintain an inventory of cleaning solutions and equipment.
  • Ensure the safe storage of cleaning solutions and equipment.
  • Coordinate with the operations team to manage and schedule cleaning tasks.
  • Implement and monitor strict cleanliness and safety standards.

3. Key Tasks / Daily Activities

  • Oversee daily operations of the carpet cleaning and floor care services.
  • Conduct daily inventory checks of cleaning solutions and equipment.
  • Schedule and assign tasks to cleaning staff.
  • Ensure the safety of the warehouse by implementing and enforcing safety protocols.
  • Communicate with staff and customers to ensure high-quality service.

4. Key Performance Indicators (KPIs)

  • Inventory accuracy: Maintain at least 95% accuracy.
  • Safety incidents: Less than 5% per quarter.
  • Customer satisfaction rating: Maintain a rating of 4.5 stars or higher.
  • Efficiency: Complete all scheduled tasks within the allotted time frame.

5. Required Qualifications and Skills

  • High School Diploma or equivalent.
  • Minimum of three years' experience in warehouse management.
  • Proficient in inventory management software.
  • Excellent organizational and managerial skills.
  • Strong understanding of safety regulations and protocols.

6. Preferred Experience

  • Previous experience managing a team in the home services or cleaning industry.
  • Experience with carpet cleaning and floor care operations.

7. Physical Requirements

  • Ability to lift and move heavy equipment (up to 50 lbs).
  • Comfortable working in a warehouse environment.

8. Work Environment and Schedule

  • Typical work hours are Monday to Friday, 9am to 5pm.
  • Occasional weekend shifts may be required.

9. Compensation and Benefits

  • $60,000 - $70,000 annually, commensurate with experience.
  • Health, Dental, and Vision Insurance.
  • 401K retirement plan.
  • Paid time off and holidays.

10. Company Culture and Overview

  • At [INSERT COMPANY NAME HERE], we believe in a culture of growth and empowerment. We encourage our team members to take initiative, be proactive, and continuously strive for excellence. We are committed to providing the best service to our customers, and we believe that starts with our team. We aim to foster an environment where everyone feels valued and has the opportunity to grow and succeed.

11. How to Apply

If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please send your resume to [INSERT EMAIL HERE] or apply online at [INSERT WEBSITE LINK HERE].

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What a carpet cleaning warehouse manager looks after

The inventory specialist keeps the shelves and vans stocked. The warehouse manager owns everything around that stock: the building, the dock, the rigs when they come in for service, and the shop staff.

  • Every rig has a service record

    The shop keeps one record per rig: the van's mileage and the truck mount's engine hours at each service, the parts changed, who did the work, and the warranty dates. Keep it in a form you could hand a dealer with a warranty claim. When the operations manager weighs an engine rebuild, that record is what they read. A record kept in a tech's head leaves with the tech.

  • A tagged rig stays parked

    When a tech reports a fault at check-in, such as weak vacuum, no heat or a dripping pump, the rig gets an out-of-service tag on its control panel and its keys come off the key board. Dispatch marks it down. Only the shop removes the tag, after a test run with hoses and a wand, so a half-fixed machine never reaches a customer's driveway.

  • Lockout before hands go near belts and pumps

    OSHA's lockout rule covers servicing machines where an unexpected start-up or stored energy could hurt someone. On a truck mount, treat the belts, blower, pump and hot solution lines as energy sources. Write the steps for each model you run: the ignition key out (the van's, and the unit's own if it has one) and kept by the person doing the work, the engine cooled, and pressure bled off before any line opens. Source: 29 CFR 1910.147: The control of hazardous energy (lockout/tagout) (eCFR).

  • Corrosive concentrate needs an eyewash at the fill point

    If your shop pumps drums of pre-spray or rinse into the jugs each van carries, that fill point is where splashes happen. Section 2 of each safety data sheet gives the product's hazard classes, such as serious eye damage. Under 29 CFR 1910.151(c), a spot where a worker could be splashed with "injurious corrosive materials" needs facilities for quick drenching or flushing of the eyes and body "within the work area for immediate emergency use." Put the eyewash at the fill station, not across the shop. Source: 29 CFR 1910.151: Medical services and first aid (eCFR).

  • The rug room is part of the building

    Companies that wash area rugs in-house do it in the warehouse: an intake table, a wash floor, drying racks, and wrapped rugs on shelves waiting to go home. The warehouse manager keeps that room's flow one way, from dirty to clean, so a washed rug never sits beside one just in from a pet house. Each rug's tag, intake photos and notes stay with it until it leaves.

How much carpet cleaning warehouse managers make

The closest BLS group for carpet cleaning warehouse managers is transportation, storage, and distribution managers. Transportation, storage, and distribution managers who work for building and home services companies earned a median of $72,010 a year ($34.62 an hour) in May 2025, according to the Bureau of Labor Statistics. That’s below the $107,230 median for transportation, storage, and distribution managers in all industries. About 460 of the 221,180 transportation, storage, and distribution managers in that survey work for building services companies.

A salary with paid time off and health coverage, per the template. BLS files the job under transportation, storage and distribution managers. Even counting only building services companies, that group's median is higher than the top of the template's salary range.

Building services companies
All industries
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group10th25thMedian75th90th
Building services companies$52,000$58,260$72,010$86,180$147,300
All industries$65,120$82,440$107,230$146,770$194,900

BLS doesn’t publish pay for carpet cleaning companies on their own. These figures cover services to buildings and dwellings, which include them. Post a real range for your market in the ad.

The pay line in the template above is an example from our Role Blueprint. Set yours from these figures and what local companies pay.

Skills to hire for, and what you can teach

Hire for these

  • Has run a shop or equipment yard with vehicles and engines in it
  • Keeps service records that someone else can pick up and read
  • Writes lockout steps for engine and pump work and makes sure they're followed
  • Leads shop staff and settles who works the dock, the bays and the rug room
  • Plans receiving so pallets and drums never block the van bays

Teach these on the job

  • Your truck-mount models, service intervals and warranty contacts
  • Your out-of-service tag and test-run sign-off
  • Your rug intake, wash and return routine
  • Which of your products call for the eyewash nearby
  • Your fleet records and inventory software

The manager works from a fleet and service log, the inventory software the specialist keeps, a lock and tag kit for shop repairs, and an eyewash at the fill point. In the ad, say how many rigs the shop services in-house and whether you wash rugs at the shop.

Carpet cleaning warehouse manager interview questions

Two of the 6 questions we'd ask, and what a strong answer sounds like. Ask every candidate the same questions, and rate each answer on your own before you compare notes.

  1. Situational · Equipment check-in

    A technician returns a van with tangled hoses and a cracked wand. What do you do?

    A strong answer: Logs it, replaces the wand, talks to the tech about what happened, and uses a check-in standard so damage is found the same day.

  2. Behavioral · Reducing breakdowns

    Tell me about a time you cut breakdowns on engines, pumps or vacuum equipment. What did you change?

    A strong answer: Tracked failures by unit and cause, set maintenance by engine hours, trained users on daily checks, and shows fewer breakdowns afterward.

All 6 questions and the work exercise

Carpet cleaning warehouse manager KPIs

Shop numbers swing with the season. Set targets from a year of your own counts, service records and incident logs, then tighten them.

Inventory accuracy
For this role, count the costly items: spare portables, hose sets, wands, shop tools and rug-room gear, checked against the fleet list. The specialist's chemical and parts counts roll up into the same number.
Safety incidents
Injuries, near misses and chemical splashes in the shop and on the dock, from your incident log. Count a skipped lockout step on a service job as a near miss, even when nobody got hurt.
Customer satisfaction rating
The warehouse rarely meets customers, so read this through what reaches them: rugs returned late or damaged, and jobs moved because a rig was down. Tag those complaints to the shop.
Efficiency
Scheduled shop work done on time: rig services booked for the week, rugs due back, and deliveries put away the day they arrive. Log the cause of every miss.

Career path

  1. Lead technicianHas kept truck mounts running through long route days and knows their weak spots.
  2. Inventory specialistHandles the dock, cycle counts and supplier returns.
  3. Warehouse managerIn charge of the building, rig repairs, the dock and the rug room.
  4. Operations managerTrades the shop for the route board and the techs on it.

Other roles in a carpet cleaning & floor care business

All 20 are in the free Carpet cleaning & floor care Role Blueprint Super Bundle, as Word files you can edit.

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Carpet cleaning warehouse manager FAQ

Should the warehouse manager run the rug room too?

It depends on who does the washing. The manager can own the room's layout, intake records and storage without washing a rug. Whoever washes needs rug skills: IICRC's Rug Cleaning Technician certification covers area rug identification, cleaning methods and cleaning limits, and asks for its carpet or upholstery certificate first. If one person will do both jobs, say so in the ad, since rug experience narrows the pool.

How much does a carpet cleaning warehouse manager make?

Transportation, storage, and distribution managers who work for building and home services companies earned a median of $72,010 a year ($34.62 an hour) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $58,260 and $86,180 a year. Pay also depends on your local market, experience and bonus terms.

Does OSHA's lockout rule apply to a carpet cleaning shop?

Yes, when shop staff service a machine where a surprise start-up or trapped pressure could injure them. OSHA wrote in 1996 that the rule covers trucks employees service when harmful energy is present, and that pulling the ignition key and disconnecting the battery should prevent a surprise start unless stored energy remains. The rule asks for written procedures and training. Each year, an authorized employee other than the people who use a procedure must check it, and the employer certifies that check in writing. Unplugging a corded tool is enough only when the person working on it keeps sole control of the plug.

How should customers' rugs be stored at the shop?

Off the floor, rolled and wrapped, on racks with each rug's tag facing out, in a room you can lock. Log the day each rug came in and the day it's due back, and walk the racks every week for any rug that has sat too long. A rug still on the rack is a customer still waiting.

What do the template's lifting and warehouse lines mean here?

The template asks for lifting and moving equipment of up to 50 pounds and comfort in a warehouse. In this shop those lines mean lifting a pump or a rolled rug onto a bench, turning rugs on the wash floor, and working in a service bay that turns cold whenever the doors open. If your manager will direct others to do the heavy moves, edit the lines to match and offer reasonable accommodation.

Sources

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