Handyman services sales representative job description

A handyman services sales representative visits homes to price long repair lists and small projects, then writes a scope a technician can finish without guessing. They close the job on site or follow up, and check back with the customer after the work is done.

Median pay, residential builders and remodelers · BLS, May 2025

$30.84 an hour$64,150 a year

Annual pay: 10th percentile $34,830, middle half $47,110 to $95,580, 90th percentile $143,230. Source: BLS Occupational Employment and Wage Statistics, May 2025.

Reports to
Sales Manager
Department
Sales
Schedule
Monday to Friday, 8 a.m. to 5 p.m. · Driving between homes in the service area, some longer days or weekend appointments, on call in busy seasons
Also called
Estimator · Project consultant · In-home sales consultant · Field sales representative

Handyman services sales representative job description template

This is our Role Blueprint, word for word. Replace the highlighted fields and adjust the example targets and pay to fit your company.

Download as Word file

Handyman Services - Sales Representative

Company Name:
[INSERT COMPANY NAME HERE]
Department:
Sales
Reports to:
[Sales Manager]
Location:
[INSERT LOCATION HERE]

1. Position Summary

An energetic and results-driven Sales Representative specializing in Handyman Services responsible for conducting site visits, evaluating client needs, proposing appropriate solutions, and finalizing deals. This role plays a vital part in expanding our market presence by delivering exceptional customer experiences and driving revenue growth.

2. Essential Duties and Responsibilities

  • Conduct comprehensive site visits to assess client projects and requirements.
  • Propose tailored handyman solutions that align with customer needs and company offerings.
  • Finalize sales deals through clear communication and effective negotiation strategies.
  • Maintain strong relationships with clients to encourage repeat business and referrals.

3. Key Tasks / Daily Activities

  • Schedule and complete daily site visits to prospective and existing customer locations.
  • Collaborate with customers to understand their project requirements and recommend services.
  • Provide detailed estimates and proposals during on-site consultations.
  • Follow-up on leads and conduct post-service evaluations to ensure customer satisfaction.

4. Key Performance Indicators (KPIs)

  • New Sales Closed: Achieve a minimum of 15 new sales per month.
  • Proposal Acceptance Rate: Secure a proposal acceptance rate of at least 70%.
  • Customer Satisfaction Rating: Maintain an average rating of >4.8 stars.
  • Revenue per Deal: Generate an average revenue of $1,200 per closed project.

5. Required Qualifications and Skills

  • Bachelor’s degree or equivalent work experience in sales or a related field.
  • 2+ years of proven sales experience with a demonstrated ability to close deals.
  • Excellent communication, negotiation, and interpersonal skills.
  • Proficiency in CRM software and basic MS Office applications.

6. Preferred Experience

  • Experience in the home services or construction industry.
  • Familiarity with handyman services including basic repairs and maintenance.
  • Proven track record of meeting or exceeding sales targets.
  • Prior experience managing client relationships in a field-based role.

7. Physical Requirements

  • Ability to conduct site visits which may include moderate physical activity and moving around varied work environments.
  • Capable of walking, standing, and lifting up to 25 lbs when necessary.
  • Comfortable spending time outdoors and in client properties.
  • Adept at navigating confined spaces, if required by site conditions.

8. Work Environment and Schedule

  • Typical work hours from 8:00 AM to 5:00 PM, Monday to Friday.
  • Frequent travel between client sites within the designated service area.
  • Occasional extended hours or weekend appointments to accommodate client schedules.
  • On-call availability during peak project seasons may be required.

9. Compensation and Benefits

  • Base salary ranging from $45,000 to $55,000 USD per year based on experience.
  • Sales commission structure with potential for performance bonuses.
  • Comprehensive Health, Dental, and Vision insurance coverage.
  • 401(k) retirement plan with company match and additional fringe benefits available.

10. Company Culture and Overview

  • At [INSERT COMPANY NAME HERE], we foster a collaborative and growth-oriented environment where every team member's contribution is valued. We believe in continuous learning and development, encouraging our employees to take charge of their professional growth while providing the support and resources needed to succeed. Our culture is built on mutual respect, innovative thinking, and a shared passion for exceeding customer expectations.

11. How to Apply

If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please send your resume to [INSERT EMAIL HERE] or apply online at [INSERT WEBSITE LINK HERE].

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What a handyman sales rep does differently

A handyman rep prices a list of small fixes more often than one big project, and walks through rooms where hidden damage and safety issues show up. Here is what that changes.

  • A scope the tech can finish in one trip

    A line like "fix bathroom door" sends the tech out with the wrong parts. Photograph each task, measure it, and note the materials, the wall type, the ladder height needed and where to park. List the hinges, latch or trim the tech should bring. A clear scope also lets dispatch size the visit and the customer see exactly what they're paying for.

  • Water stains can hide mold

    A stained ceiling or soft drywall can mean a leak that's still active. EPA's home guide says to fix the water problem first and dry wet areas within 24 to 48 hours. When mold covers more than about 10 square feet, it points to EPA's remediation guide, and porous materials like ceiling tiles and carpet may need to go. Quote the leak repair first, and refer bigger mold jobs to a contractor with mold experience. Source: U.S. EPA: A brief guide to mold, moisture and your home.

  • Blind cords in homes with young children

    CPSC says the safest choice when young children are present is cordless window coverings. For corded ones that stay, it advises anchoring continuous-loop cords to the floor or wall and setting cord stops within 1 to 2 inches of the head rail when the blind is lowered. It warns that most blinds sold before November 2000 have inner cords a child can pull into a loop, and says to replace them. Offer cordless options when you quote blinds in a family home. Source: U.S. CPSC: Window covering cords.

  • Inspection repair lists come with a closing date

    Sellers and their agents send home inspection reports with a list of repairs the buyer wants done before closing. Ask for the report pages and the deadline, then quote each item using the report's own numbering so the agent can match line to line. Flag items that need a licensed trade right away, since those take longest to schedule and can hold up the sale.

How much handyman services sales representatives make

The closest BLS group for handyman services sales representatives is sales representatives of services. Sales representatives of services who work for residential builders and remodelers earned a median of $30.84 an hour ($64,150 a year) in May 2025, according to the Bureau of Labor Statistics. That’s below the $69,990 median for sales representatives of services in all industries. About 25,710 of the 1,256,010 sales representatives of services in that survey work for residential builders and remodelers.

Reps here tend to earn a base plus commission on sold or completed work. The template's base sits below the BLS median here, so the commission plan drives a rep's total pay.

Residential builders and remodelers
All industries
10th–90th percentileMiddle halfMedianAnnual pay, May 2025. Source: BLS Occupational Employment and Wage Statistics.
Annual pay by percentile
Group10th25thMedian75th90th
Residential builders and remodelers$34,830$47,110$64,150$95,580$143,230
All industries$37,980$47,670$69,990$100,480$148,840

BLS doesn’t publish pay for handyman companies on their own. These figures cover residential building construction, which include them. Post a real range for your market in the ad.

The pay line in the template above is an example from our Role Blueprint. Set yours from these figures and what local companies pay.

Skills to hire for, and what you can teach

Hire for these

  • Hands-on knowledge of common home repairs, enough to scope them
  • Clear written estimates with photos and measurements
  • A calm, no-pressure manner inside customers' homes
  • Prompt follow-up on every open quote
  • Comfort pricing from a price book on a tablet

Teach these on the job

  • Your task prices, minimum visit charge and trip fee
  • Jobs that go to a licensed partner in each territory
  • Warning signs of water damage, mold and old paint
  • Your CRM and estimating app
  • Product safety basics for blinds, railings and grab bars

Reps build quotes on a tablet or phone in the company's job software (ServiceTitan, Jobber, Housecall Pro or similar). Their kit is a moisture meter, a stud finder, a flashlight and a tape measure, and the meter helps size water damage before a drywall quote goes out.

Handyman services sales representative interview questions

Two of the 6 questions we'd ask, and what a strong answer sounds like. Ask every candidate the same questions, and rate each answer on your own before you compare notes.

  1. Situational · Running an estimate visit

    At an estimate visit, the homeowner shows you a list of [12] items, from loose railings to a bathroom update. How do you handle the visit?

    A strong answer: Walks every item, measures and photographs, separates quick fixes from projects, flags work that needs a licensed trade, and gives clear prices or ranges and timing.

  2. Behavioral · Closing after an objection

    Tell me about a homeowner who first said no to a repair you recommended and later booked it. What changed their mind?

    A strong answer: Found the real objection, such as cost or timing, explained the risk of waiting honestly, offered options and let the homeowner decide.

All 6 questions and the work exercise

Handyman services sales representative KPIs

The template's targets assume a certain mix of quick fixes and projects. Set each rep's goals from a few months of their own closed and finished jobs.

New Sales Closed
Signed estimates per month by rep, from the CRM. Count a job once even if it splits into two visits, and remove jobs that cancel before work starts.
Proposal Acceptance Rate
Accepted estimates divided by estimates sent, by rep and job type. Track partial approvals on their own, since homeowners often approve part of a list.
Customer Satisfaction Rating
Average post-job rating on the rep's sold jobs. Read it next to notes from the follow-up call to see whether the scope matched what the customer expected.
Revenue per Deal
Total of final invoices on finished jobs divided by the number of those jobs, by rep. Final invoices catch work added or dropped on site.

Career path

  1. HandymanLearns in the field how long common tasks really take.
  2. Sales representativePrices lists and small projects in customers' homes and writes the scope.
  3. Senior rep for accountsOwns repeat-work accounts like rental companies and agent teams.
  4. Sales managerCoaches reps and sets team targets.

Other roles in a handyman services business

All 20 are in the free Handyman services Role Blueprint Super Bundle, as Word files you can edit.

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Handyman services sales representative FAQ

Should a handyman sales rep come from the trades or from sales?

Either can work. A former handyman scopes well and earns trust fast but may price too low or skip the follow-up. A sales hire closes and follows up well but needs ride-alongs with a lead handyman to learn how long tasks take. Test both kinds of candidate with a mock walk-through of a real list.

How much does a handyman services sales representative make?

Sales representatives of services who work for residential builders and remodelers earned a median of $30.84 an hour ($64,150 a year) in May 2025, according to the Bureau of Labor Statistics. The middle half earned between $47,110 and $95,580 a year. Pay also depends on your local market, experience and overtime.

Should a handyman rep give the price during the visit?

Yes, for tasks in the price book. Customers expect it, and a price on the spot closes more small lists. Send a written quote later for items that need special-order parts or a licensed partner's price, and tell the customer when it will arrive.

How should a rep quote a list that mixes quick fixes with a bigger project?

Split it into two quotes. The quick fixes go on one visit the customer can book this week. The project, such as a deck rebuild or a bathroom refresh, gets its own scope and start date. That way a slow decision on the big job doesn't hold up the easy ones.

What do the rep template's walking, lifting and confined-space lines mean?

The template keeps its wording. Day to day, that means walking through a house and yard, standing at a vanity or window while measuring, carrying a ladder, a tool bag or sample boards up to 25 pounds, measuring decks, fences and gutters outdoors, and looking into attics and crawl spaces through access openings with a flashlight. If a finalist needs an accommodation, talk it through with them.

How should a handyman rep follow up after the work is done?

Call or text once the job closes, go through each line on the quote, and ask whether anything was missed. Log any issue for the office so the tech can return. Ask every customer for a review the same way, whether the visit went smoothly or not.

Sources

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He had no industry knowledge… he's sold over 300K.Kaylan Barry, Paint Denver

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